PayWhirl Subscriptions
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (234)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for managing subscription services effectively, noting its flexibility in billing and various subscription models, including bi-monthly options. It integrates smoothly with Shopify and handles high-ticket payments efficiently. The app is reliable, and customer support, particularly from team members like Sergey and Lincoln, is frequently praised for responsiveness and personalized assistance, including coding support.
Refine
-
By rating
This app has been helpful in setting up our subscription. There is room for growth for this app, but that is expected with all things.
I used this app to add layaway payment options for my customers. Ryan and Larry helped with installation. They were great! Professional, responsive and seemed like always on call when I needed assistance. After testing a few times it looks to be a simple flow. Only issue is with the monthly payments there’s shipping tax added ea monthly payment. Hoping they sort this out soon. As long as Ryan is behind the scenes I feel comfortable enough to stick it out and work around it. I’m certain they will resolve this issue.
PayWhirl is allowing us to effectively manage our memberships. The team continue to add new features to improve the functionality of the app and enable greater control of how we interact with our members in terms of their renewals.
So far so good, I haven’t had any sales yet so can’t review the entire process yet. Installation went smooth, a few emails to fix an issue, but overall- great customer service
First: Customer Service is fast and responsive. A huge plus for me. Secondly: The new plan provides a much simpler way to set up subscriptions in a manner that is I believe enhances the user experience by making it simpler to make a decision.
Customer service are great, really helpful and always manage to find a solution. Only issue is that its not 24/7 so when I have a problem in the UK, I need to wait until your office is open. Like that I can change when customers are charged but would prefer if this was automatic instead of me doing it manually.
I had a problem with my variants not showing up on my product page. I had been struggling for two weeks trying to get help to fix the problem. With only 2 days left before launch day Sergey found the issue and fixed it! I really appreciate those at PayWhirl and the setup was easy. The app is really easy to maneuver as well!
Thank you for your kind review! We're so sorry to hear that you were experiencing issues, but we're thrilled that Sergey was able to resolve the problem just in time for your launch day. We strive to provide timely and effective support for our merchants, and it’s wonderful to know our team could assist you. We're also delighted to hear that you found the setup and navigation of the app to be easy.
We're here to help you succeed, so please don't hesitate to reach out if you need anything else in the future. Wishing you all the best with your launch!
Warm regards,
Team PayWhirl