PayWhirl Subscriptions

PayWhirl Subscriptions

Reviews (244)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective subscription management capabilities, which improve both operations and customer experiences. It offers a free version suitable for small businesses and features customizable subscription plans and billing cycles. The integration with Shopify and platforms like Klayvio is seamless. Customer support, particularly from staff members like Sergey and Lincoln, is frequently praised for its responsiveness and helpfulness, including support with custom coding. The app is noted for its user-friendly and reliable interface, with ongoing feature enhancements contributing to long-term merchant satisfaction.

May 7, 2021

Great app and great team. They are constantly updating the app with users suggestions. I have reached out to the team a few times and they have always responded quickly to answer my questions.

Snap It
United States
5 months using the app
June 26, 2021

I use this App to manage my monthly subscription program. It has really empowered me to grow my monthly box and to keep my customers happy with easy tech! I recommend this App to all people that ask about who to use! Paywhirl of course!!!! Plus they are super helpful and kind!

Jewel Loom
United States
5 months using the app
December 2, 2020

I'm using Paywhirl to set up subscription packages for my baking business, and it was really easy to work with. I had everything set up exactly how I needed in within an hour. I had one question for support, and they were very quick to get back to me with good answers. It's also priced perfectly for my start-up. Highly recommend this app.

Mary's Muffins Oakville
Canada
5 months using the app
February 4, 2021

Just what I was looking for, ideal way to offer more value to your customers and promotes brand loyalty. The support team are great also.

PrimalAlchemy
United Kingdom
5 months using the app
April 7, 2021

Great app, does exactly what it says. Easy to set up subscription plans of all sorts, all smooth. Great managing interface with several options. We used it with Narrative theme first then attempted to install on another premium theme however the installation was not as smooth as with Narrative so reached to their customer service team and I received the BEST CUSTOMER SERVICE in ages. Sergey who installed and integrated the app on the new theme was super quick (it took around 20-30 minutes all together with me explaining what the matter was). Extremely happy with it. Highly recommend if you are after an app for recurring payments/ subscriptions!

Ankarro Luxury London
United Kingdom
5 months using the app
May 6, 2021

Building and managing a subscriber community takes a lot of organization and marketing effort. Using the PayWhirl app we grew our first 400 subscribers within a few months; managing groups has been our biggest task but PayWhirl is always releasing new features to make this easier. Direct customer support within the app is amongst the best on the Shopify platform.

LA MANO
Canada
5 months using the app
August 12, 2022

My site is comprised primarily of consumable items, so the ability to enhance customer experience with a subscription service was a key attribute in my vision for the business from the beginning. PayWhirl offers the features I need to enhance my customer's experience by allowing different discount percentages and timeframes, and the change, pause, or cancel items on any subscription adds confidence for consumer and merchant alike. Most importantly, Sergey from PayWhirl has been immediately available to answer any question, smooth integration wrinkles, and generally be helpful in optimizing PayWhirl.

American Olive Farmer
United States
5 months using the app
Edited July 8, 2021

Excellent customer support, and a great feature-rich app that's easy to use. Definitely recommended!

Beermoth
United Kingdom
4 months using the app
April 20, 2021

Great range of features, more than any other subscription app I've tried. Lots of room for customization, and customer service is dangerously helpful.

edgesaver
United States
4 months using the app
January 15, 2021

I love the guys at Paywhirl. Their customer service is excellent. They are super quick to respond and very happy and fast to help out. We have been looking at many different apps and checking which apps would work together well and had a lot of questions for these guys. They have been super throughout this whole process. I would give half a star less for the app functionalities however, as there is no option to charge VAT to customers even when on product level the box charge VAT is checked. We have to do a manual workaround so if this could be incorporated it is absolute perfection..

Crafted Society
Netherlands
4 months using the app