PayWhirl Subscriptions

PayWhirl Subscriptions

Reviews (237)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust customization options and user-friendly interface, ideal for managing subscription services. It allows merchants to tailor subscription options and billing cycles, enhancing customer loyalty by enabling easy subscription edits. The app integrates smoothly with Shopify, ensuring seamless operations. A standout feature is the exceptional customer support, with staff members like Sergey and Lincoln providing responsive and personalized service, including coding support.

April 20, 2021

Great range of features, more than any other subscription app I've tried. Lots of room for customization, and customer service is dangerously helpful.

edgesaver
United States
4 months using the app
January 15, 2021

I love the guys at Paywhirl. Their customer service is excellent. They are super quick to respond and very happy and fast to help out. We have been looking at many different apps and checking which apps would work together well and had a lot of questions for these guys. They have been super throughout this whole process. I would give half a star less for the app functionalities however, as there is no option to charge VAT to customers even when on product level the box charge VAT is checked. We have to do a manual workaround so if this could be incorporated it is absolute perfection..

Crafted Society
Netherlands
4 months using the app
October 13, 2023

Paywhirl is great. They're team has given us all the support we needed to launch our marketplace on Shopify.

Cratejoy
United States
4 months using the app
April 17, 2023

Paywhirl has been incredibly helpful and responsive when I've had setup questions. The features fit the needs of my business and the support is excellent!

Awayday
United States
4 months using the app
January 8, 2021

The team was incredibly responsive, and helped me implement the app even on a theme they didn't yet have support for! Really impressed. Great customer service and response times.

Wunder Treats
Canada
4 months using the app
June 24, 2021

Anything that I've needed that this app can't do, they already have in their roadmap and implement quickly. Their customer service is outstanding, and they continuously add new integrations. Five stars!!

Wowie Dogs
United States
4 months using the app
February 9, 2021

Where do I start, Sergey has saved me more than once! First I had mistakenly gone live before setting up my reoccurring subscriptions and PayWhirl has made that so easy. In regards to setting it up correctly, not just once but twice (when I changed themes) is where Sergey really came to my rescue. My shop was live and the anxiety was building, I spent about an hour with Shopify customer service when I realized they were not understanding what I needed, telling me to post a note to my clients at checkout. I messaged Sergey and within 2 mins it was set up correctly.

ArtLoversBox
United States
4 months using the app
January 12, 2021

Sergey was the best, I had a problem with the list/sales price not displaying accurately after install, I reached out and it was resolved within 30 minutes. now customers won't be confused and sales will continue to go smoothly. Very responsive, now I am going to try another one of their products, just because this was such a pleasant experience. Thanks again Sergey

US PPE World Holdings LLC
United States
4 months using the app
April 6, 2021

We have now installed this app across 3 different businesses we own. The team at Paywhirl are super friendly, helpful and quick at responding. They have helped us with installation and we are really happy with the functionality and design of the app. It will definitely help us make more sales for sure!

Kahuku Natural
New Zealand
4 months using the app
May 5, 2021

Love the new dashboard, especially the calendar feature to see when subscriptions are coming through. Excellent app and amazing customer service.

SuggestGin
New Zealand
4 months using the app