PayWhirl Subscriptions

PayWhirl Subscriptions

Reviews (237)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust customization options and user-friendly interface, ideal for managing subscription services. It allows merchants to tailor subscription options and billing cycles, enhancing customer loyalty by enabling easy subscription edits. The app integrates smoothly with Shopify, ensuring seamless operations. A standout feature is the exceptional customer support, with staff members like Sergey and Lincoln providing responsive and personalized service, including coding support.

July 7, 2023

I am a complete novice working with a subscription app and we have had a few things that we have needed tweaking since we started four months ago. But, I have to say, their customer service is top notch. I always get a response pretty quickly. Overall, we've been really happy with the app. My only request at this point is for the app or Shopify to restrict bundling items with subscription items.

Shine Sticker Studio
United States
4 months using the app
PayWhirl Inc. replied August 17, 2023

Thank you so much for your kind review! We’re delighted to hear that our customer service has met your expectations, especially as you navigate the world of subscription apps for the first time. Our team is dedicated to providing swift and helpful responses, and it’s great to hear that this has been your experience.

We sincerely appreciate your feedback regarding restricting bundling items with subscription items. We are always eager to hear how we can improve, and we will certainly consider your request as we continue to evolve our app.

Thank you for choosing PayWhirl, and we're thrilled that you've been really happy with our app. Please don’t hesitate to reach out if you need further assistance in the future!

Warmest regards,
Team PayWhirl

March 20, 2021

Amazing and brilliant customer support. We have only just started using this App for our subscription service. Initially we think we installed it incorrectly which caused our website to have some serious issues, but not with the Paywhirl APP itself, but with something we did. I have to say, the support team at Paywhirl, specifically Sergey is amazing. The problem we experienced was nothing to do with the APP but Sergey went above and beyond over a number of days to help us resolve the issue. The best support we have received from any Shopify APP so far. Keep up the good work and thank you.

Wax Magic Home Fragrance Ltd ®
United Kingdom
3 months using the app
February 26, 2021

Great, affordable option for my small business. I appreciated how easy it was to install; because I could install it myself, it save me a lot of money on engineering costs. Plus, their support team is amazing!

Smartsbox
United States
3 months using the app
February 11, 2021

App works very well for me, and also to mention the great assistance I've got from Larry who got a tech issue resolved quickly and efficiently for me too, much appreciated!

Angel City FC
United States
3 months using the app
December 11, 2020

I love the way the app is programmed - it's clear and logical. I tried using Bold Subscriptions before PayWhirl but their system design is not easy to use and they couldn't handle my use case. PayWhirl can handle my use case with a lot of flexibility and options. Their support team is fast to respond and very tech savvy so they can easily help you resolve your issues quickly. Great app and great company. Highly recommended.

ArtBeastSupply
Japan
3 months using the app
November 11, 2020

I reached out to PayWhirl for assistance to set up. Their response time was immediate, and the tech support I got (from Ryan) was amazing. I typically do not write reviews, but I wanted to share how much I appreciated their support and professionalism.

PEP Cosmetics
United States
3 months using the app
Edited February 25, 2021

App is awesome. Lets us manage subscriptions with ease. Plus these guys respond well when we have questions or needs. And they keep improving it, which is what you want in a technology partner.

Great Dane Coffee Company
United States
3 months using the app
February 3, 2021

Great app with even better service. Have been using it for a while now. Would definitely recommend this!

Verum Drinks
Netherlands
3 months using the app
November 3, 2020

I have been waiting a long time for a subscription app to be available, that didn't cost an arm and a leg! I had some issues setting up, because I am NOT tech savvy! Ryan was extremely helpful and got me set up right away!

Elliot Reid Boutique
United States
2 months using the app
February 1, 2021

Does what we need it to and even develops it as we need it to! The customer service is excellent. Very responsive and understanding about our needs. I highly recommend PayWhirl for subscription service businesses who are just starting out and don't want high prices for complicated apps they don't need.

Wispy Greens
United States
2 months using the app