PayWhirl Subscriptions

PayWhirl Subscriptions

Reviews (234)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing subscription services effectively, noting its flexibility in billing and various subscription models, including bi-monthly options. It integrates smoothly with Shopify and handles high-ticket payments efficiently. The app is reliable, and customer support, particularly from team members like Sergey and Lincoln, is frequently praised for responsiveness and personalized assistance, including coding support.

February 25, 2021

I love the new version of this app. It was very easy for me to get all the functions I wanted on my website. I needed a few different subscription options for only about 4 products, and this worked perfectly. Thanks!

Lifted Box
United States
About 2 months using the app
November 11, 2020

Just installed PayWhirl - reasonably simple - did encounter some installation problems, although I'm not tech savvy. Ryan from customer service was excellent - very responsive + was able to walk me through the process + explain to me in layman's terms. Would recommend if you're looking at a Recurring Payment App. Thank you

Saint Gloves
Australia
About 2 months using the app
July 28, 2023

I had a problem with my variants not showing up on my product page. I had been struggling for two weeks trying to get help to fix the problem. With only 2 days left before launch day Sergey found the issue and fixed it! I really appreciate those at PayWhirl and the setup was easy. The app is really easy to maneuver as well!

Bind & Loose Clothing Company, LLC
United States
About 2 months using the app
PayWhirl Inc. replied August 17, 2023

Thank you for your kind review! We're so sorry to hear that you were experiencing issues, but we're thrilled that Sergey was able to resolve the problem just in time for your launch day. We strive to provide timely and effective support for our merchants, and it’s wonderful to know our team could assist you. We're also delighted to hear that you found the setup and navigation of the app to be easy.

We're here to help you succeed, so please don't hesitate to reach out if you need anything else in the future. Wishing you all the best with your launch!

Warm regards,
Team PayWhirl

January 6, 2021

excellent app. good for reccuring payments ( automatically). support is amazing aswell. thanks guys this was needed.

Himmaleh
United Kingdom
About 2 months using the app
February 6, 2021

Absolutely brilliant. I was in need of a simple recurring subscription for one of my products. Pay Whirl had a great range of plans and prices so I was able to find something suitable for me and wasn't overcharged as I am a smaller business. I had some difficulties integrating with my website theme and because I am new to shopify on the whole, but the team were so quick to respond jump on my website and take care of the installation themselves. This is SO helpful and take a weight of my mind. Would 100% recommend and will continue to use for our needs :)

EquiPacs
United Kingdom
About 2 months using the app
March 2, 2021

The app works great and customer service is super fast. They are always available when I have an issue and they solve it in no time! The app is awesome and makes it very easy to manage subscriptions. There are a few features missing here and there but I love that they are making updates to the app all the time and new features are available all the time so I'm sure they will be come up pretty soon

Nateen Canada
Canada
About 2 months using the app
January 12, 2021

This application is very useful for a free application.
Plus, the customer service is very quick and helped me a lot!
Thank you Sergey

Maboxajeux
France
About 2 months using the app
January 25, 2021

Installation is easy, since PayWhirl integrates with so many Shopify themes. In my case, I have a theme that required a wee bit of manual coding. Tech support from PayWhirl was super responsive about helping me install snippets, troubleshoot a theme conflict and optimize my store's performance in less than 30 minutes.

Pusheta Creek Steaks
United States
About 2 months using the app
February 22, 2021

Ryan has been helping me so much setting up Paywhirl. There are limitations though with the app itself (which I'm sure Ryan knows about) that I hope can be improved on in the future.

Kloot Box
Canada
About 1 month using the app
February 24, 2021

Sergey was amazing to deal with he went above and beyond with providing the service and on-going support we needed to launch Paywhirl.

Radius Care Shop
New Zealand
About 1 month using the app