PayWhirl Subscriptions
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (244)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective subscription management capabilities, which improve both operations and customer experiences. It offers a free version suitable for small businesses and features customizable subscription plans and billing cycles. The integration with Shopify and platforms like Klayvio is seamless. Customer support, particularly from staff members like Sergey and Lincoln, is frequently praised for its responsiveness and helpfulness, including support with custom coding. The app is noted for its user-friendly and reliable interface, with ongoing feature enhancements contributing to long-term merchant satisfaction.
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Easy for us to use as a small business, EASIER to use for our customers.
PayWhirl makes the process extremely smooth, for both business and consumer, both.
Our favorite things about PayWhirl is that everything can be customized for our business, and the customer can always edit their subscription, which we love, so they're adding & buying more, monthly!
I also love knowing there is a human support team behind the app, instead of AI. That one thing alone keeps us with PayWhirl.
We use PayWhirl mainly for our coffee club membership. It gave us an opportunity to add the subscription service at the start of the membership year. One of the features, I liked most is the ability to change monthly coffee based on which product we choose to feature for that month . We will continue to use PayWhirl with our coffee club membership as well as for regular subscription.
We have been using the ap for several years, it works well and we have been happy with it. Today however, I had a special request related to a new theme I am using on Shopify. I was not able to use the standard tools supplied by the theme for showing a sale price and an original price on a one time purchase without changing the % off on the recurring club pricing.
I contacted customer service through Chat and I got Sergey which was the best stroke of luck I have had in a long time. Not only was he incredibly fast in understanding the problem he literally took the reigns and wrote special code for me to be able to do what I wanted to do. Perfection! He actually made it look better than I had asked for.
This NEVER happens, usually I just figure my day is going to wasted when dealing with merchant customer service on any platform. Not today and not with Sergey. I am completely blown away by how fast he understood the issue and fixed it. And best of all, he is very kind and humble. He also provided a video for me to refer to when I want to change the % off for a different promotion and have to alter the code.
This guy is a great employee. Very impressed.
If you're thinking of offering a subscription service to your customers, I highly recommend PayWhirl. It was so easy to set up and integrates seamlessly with Shopify and Klayvio. The customer service is NEXT LEVEL and quick to respond. Any question you can think of, they've got it covered.
We had an issue which turned out to be the theme and nothing to do with PayWhirl but the support team still took time to help us out with trying to troubleshoot and make it work. Outstanding support. The product works amazingly out of the box too. Highly recommend.
So far the app has worked well for my new subscription. Customer service was excellent and answered my questions clearly and in detail. They were very helpful!
PayWhirl has made it possible for us to move forward improving our customer experiences and is always very helpful when I've had questions/need to fix something I've messed up. It's a bit of a learning curve, but they make it easy to learn.
I've worked with many Shopify Apps, and let me tell you most of their customer service sucks! These guys on the other hand are fantastic! Lincoln was so helpful, and made the setup super easy!
Very impressed with the Subscription Payment setup options, the execution and even more so, the merchant support. I had some nuance changes that I had to make to offer my customers the ideal subsciption product, and the Paywhirl support team helpd me tremendously!
I was having trouble with my bi-monthly subscription payments being pulled correctly. I scheduled a call with Lincoln and he was extremely helpful! He was able to fix the problem quickly and also help me with a few other housekeeping questions. I really appreciated his help and also how easy it was to fix!