Reviews (223)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing subscription services due to its user-friendly interface, flexibility, and robust features. It allows for adjustments in billing cycles and offers various discount options. The customer service is responsive and exceptional, with staff members often praised for their support. The app integrates well with Shopify and other apps, frequently updated with new features at no extra cost. Merchants report a positive impact on their businesses, streamlining transactions and managing payment failures. It's also noted for its affordability, reliability, and security.

March 28, 2024

Easy to use. It is attracting customers at a slow but steady pace. I hope enough folks sign up that I have to start paying.

Purrified Air
United States
9 months using the app
PayWhirl Inc. replied April 29, 2024

Thank you for taking the time to leave us a 5-star review! We're glad to hear that you find our app easy to use and that it's helping attract customers at a steady pace. We hope your customer base continues to grow and that our app plays a significant role in your success. We're here for you every step of the way and look forward to seeing your business thrive. If you need any assistance or have suggestions, please feel free to reach out to us. Wishing you continued success!

April 26, 2024

Impeccable service. My subscription was set up seamlessly. The configurability is also out of this world. So many options. I have been wasting time on other apps. This app is the one and it is so affordable too. Wow wow

Happier Every Chapter
United Kingdom
About 1 month using the app
PayWhirl Inc. replied April 29, 2024

Thank you so much for your wonderful review! We're thrilled to hear that you found our service impeccable and the setup process seamless. At PayWhirl, we aim to provide a highly configurable solution that meets the unique needs of our users, and we're glad you appreciate the wide range of options available. Your feedback is incredibly valuable to us, and we're excited that you've found our app both effective and affordable. If there’s anything more we can do to enhance your experience, please let us know. Welcome to PayWhirl – we're glad to have you onboard!

March 7, 2024

I discovered PayWhirl through a trusted friend who has been using it for her subscription program with great success. After exploring its features and capabilities, I found that PayWhirl perfectly aligned with the needs of my business. With its intuitive interface and robust functionalities, I have seamlessly set up and managed my subscription box service.

As my subscription box operates on a bi-monthly basis, I needed a platform that could accommodate this unique billing cycle. PayWhirl's flexibility allowed me to effortlessly configure billing schedules to align with the frequency of my shipments. This streamlined process has not only simplified subscriber management but also ensured a smooth experience for both new and returning customers.

I definitely recommend PayWhirl to anyone needed a subscription payment app!

Blessed Be Boutique
United States
Over 1 year using the app
PayWhirl Inc. replied March 12, 2024

Thank you so much for your fantastic review, Blessed Be Boutique! We're thrilled to hear that PayWhirl has seamlessly aligned with the unique needs of your business and that our platform's flexibility has streamlined your bi-monthly subscription box service. It's wonderful to know that our intuitive interface and functionalities are making both subscriber management and customer experience smoother for you. Your recommendation means a lot to us, and we're here to support your continued success. Thanks again for choosing PayWhirl!

May 2, 2024

Sergey at PayWhirl support, is my new best friend! I ask him naive questions and he doesn't make me feel stupid He even makes a quick video for me so he's sure I understand! I HIGHLY recommend asking them for help of you need it!

Pink Dolphin Dezigns
United States
8 days using the app
PayWhirl Inc. replied May 3, 2024

Thank you for sharing such a wonderful review! We're thrilled to hear about your great experience with Sergey from our support team. It's our goal to provide helpful, patient, and understanding support to all our users, no matter the question. We're so glad Sergey could assist you effectively, especially with personalized videos to ensure you fully understand. We appreciate your recommendation and are here anytime you need further assistance. Thanks for being a part of our community and for choosing PayWhirl!

February 26, 2024

I started my shop as a subscription-first business and selected Paywhirl after researching my options for some time.

I am happy to say that the decision was a good one, and in the first of operation the business has wildly exceeded my expectations. I am on the highest tier plan now and being able to update the plans as the business grew was invaluable.

Support has always been timely and issues have always been resolved quickly in my experience.

All I would ask is that the developers look into a method for subscription customers to add-on to their next order, that would be a huge upgrade for a business like mine.

Hit Box Sports Cards
Canada
12 months using the app
PayWhirl Inc. replied February 28, 2024

Thank you for taking the time to share your positive experience with PayWhirl! We're happy to hear that your subscription-first business has exceeded your expectations in its first year and that our platform has been a valuable asset to your growth.

We're excited to share that we are about to release a 'one-time product' add-on in the coming weeks. This new feature will allow your subscription customers to add products to their next order.

Thank you once again for your review and for choosing PayWhirl. We look forward to continuing to support your business's growth and success!

February 16, 2024

I've used PayWhirl for three years and they have constantly worked to improve the app and their service. I'm very happy with the support quality and response time. The app also provides a lot of flexibility for customers. Plus, this is the same company that developed the Glow Loyalty Rewards app, and they have developed a solution that allows customers to use reward coupons on their subscription order.

Cairn Coffee Roasters
United States
Almost 3 years using the app
PayWhirl Inc. replied February 17, 2024

Thank you for your positive feedback and loyalty over the past three years! We're delighted to hear you're happy with our support and app flexibility. We appreciate your support and look forward to continuing to serve you. If you need anything, please don't hesitate to reach out. Thank you for choosing PayWhirl!

February 14, 2024

I have been using PayWhirl for over 3 years (I'm surprised I haven't reviewed it before now) and it really is a superb subscriptions app. They are frequently and consistently adding new features and these are always offered to me via the portal at no extra cost. Above everything, their customer service is extremely responsive and helpful. I received a video recording in response to my latest query which was personalised to me and answered my question quickly and succinctly. This allowed me to easily apply the solution to my store with no further questions. There are few instances where I feel compelled to leave a review, but PayWhirl really deserve their 5 stars from me!

Plannerface
United Kingdom
About 3 years using the app
PayWhirl Inc. replied February 17, 2024

Thank you for your fantastic review and for being with us for over three years! We're thrilled to hear you're enjoying PayWhirl and our customer service. We're glad our personalized support has been helpful. We appreciate your 5-star rating and look forward to continuing to serve you. If you need anything, please let us know!

March 22, 2024

These guys are Fantastic! They have been extremely helpful in enabling us to transition to their subscription app. Hats off to Chris and Lincoln for helping us get up and running!!!

Little Dreamers Club
United States
24 days using the app
PayWhirl Inc. replied April 29, 2024

Thank you so much for your fantastic review! We're thrilled to hear that our team, especially Chris and Lincoln, could assist you effectively in transitioning to our subscription app. Your acknowledgment means a lot to us and motivates our team to continue providing exceptional service. We're excited to have you with us and look forward to supporting your business's growth. If there's anything more we can do to help, don't hesitate to reach out. Welcome aboard!

February 20, 2024

PayWhirl makes it easy to manage charging your customers for subscriptions. It saves us time and money every day!

AnywhereCam
United States
12 months using the app
PayWhirl Inc. replied February 23, 2024

Thank you so much for your wonderful 5-star review! We're thrilled to hear that PayWhirl Subscriptions is making a significant impact on your business by simplifying the management of customer subscriptions. Knowing that our tool is saving you time and money every day is exactly what we strive for.

Your feedback is invaluable to us, and we're committed to continually enhancing our services to meet the evolving needs of businesses like yours. If there's anything more we can do to support your journey or if you have any suggestions, please don't hesitate to reach out.

Thanks again for choosing PayWhirl and for taking the time to share your experience. We look forward to continuing to support AnywhereCam's growth and success!

Warm regards,
The PayWhirl Team

February 29, 2024

PayWhirl is a full-featured subscription payment App. With loads of features, it is still simple to use. The support time is quick to respond. I recommend you use it.

Sales Resource Center
Canada
3 months using the app
PayWhirl Inc. replied March 4, 2024

Thank you so much for your kind words and for recommending PayWhirl!

If there's anything else we can assist you with or any feedback you'd like to share, please don't hesitate to reach out. We're here to help you make the most of your subscription business!