PayWhirl Subscriptions

PayWhirl Subscriptions

Reviews (241)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective subscription management capabilities, which improve both operations and customer experiences. It offers a free version suitable for small businesses and features customizable subscription plans and billing cycles. The integration with Shopify and platforms like Klayvio is seamless. Customer support, particularly from staff members like Sergey and Lincoln, is frequently praised for its responsiveness and helpfulness, including support with custom coding. The app is noted for its user-friendly and reliable interface, with ongoing feature enhancements contributing to long-term merchant satisfaction.

November 12, 2020

After waiting patiently for many years, finally, a perfect native recurring subscription solution has arrived for Shopify! With some tweaks, it was even possible to use it with our custom add to cart functions. Absolutely amazing, thank you guys for being so quick to release this!

Ippodo Tea USA & Canada
United States
3 days using the app
January 4, 2021

I just installed the app; the setup experience was great, as simple as it is. I needed some support to install some snippet code; my template is one of the new ones. Prompt professional and took care of everything. I love the way it navigates and has already received some positive feedback from my customers. Nice to get a prompt response and results, great it integrates with the Shopify payment gate.

ENJDigitalSolutions
Canada
2 days using the app
November 6, 2020

Wish I found this app earlier in my search... Super helpful and patient customer service folx... I look forward to upgrading when my business is booming...

Taimed Society
United States
1 day using the app
November 5, 2020

I added PayWhirl to add subscriptions to my store. Wasn't sure what to expect as it was new to the app store but it has far exceeded my expectations already. I had a good idea of the settings I was looking for in a subscriptions app and they had it all and more! Big thanks to Chris and Larry for the support when I ran into a hiccup during instal. FYI Setup was incredibly easy and step-by-step instructions were included, I just needed a little hand holding because I have no idea what I'm doing when it comes to code.

Analog Camera Company
United States
1 day using the app
November 11, 2020

We're adding a subscription service option to our store and PayWhirl has been amazing! Setup was a snap, very intuitive and their customer support is phenomenal! We tried another app and struggled with it. Thanks PayWhirl!

The Conservatory for Coffee, Tea & Cocoa
United States
1 day using the app
January 21, 2021

Great app so far and wonderful support team. They helped me with a little coding issue on our end and got everything working. The dashboard is super clear and to the point.

Body Balance Massage & Skincare Spa
United States
1 day using the app
April 7, 2021

The app is simple to install and use, sergey was very helpful! Cant fault the service and support.
Thanks.

ukpreppingshop.co.uk
United Kingdom
About 24 hours using the app
Edited February 27, 2021

PayWhirl makes managing recurring subscriptions TOO easy + their out-of-this-world customer support team = very happy customers/business partners. Definitely a must have addition to your store! Thanks Sergey & team!

Absolute Vitality - Infused with Lion's Mane & Chaga
United States
About 18 hours using the app
November 24, 2020

I used this app to add Beer Subscription Boxes to my brewery's webstore with weekly, bi-weekly, and monthly subscription options. I was able to set-up and integrate the app into the store by myself, with the help of their installation guide, very easily. I had one problem with a link on the subscriptions dashboard not appearing properly. After messaging on the app's chat function, someone addressed and fixed the issue in a matter of hours. I was surprised because I run a purchased theme that is not in the list of themes the app expressly supports and expected to be directed to a "shopify expert". The integration looks very slick from a customer's view point and the back end is very intuitive. The only function I would add, is to give the subscriber the option of choosing the start date of their subscription. For example, if someone purchases a subscription for someone else as a Christmas gift in November, an option to post-date the first order until December 20th would be helpful.

Brothers Brewing Company
Canada
About 11 hours using the app
November 10, 2020

PayWhirl has a really good user interface and the support is amazing. The support team helped me to get this project over the line which I am extremely grateful for. For this project we looked at the top 3 subscription apps and these guys were the best.

Roses And Twine
United Kingdom
About 8 hours using the app