Reviews (224)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing subscription services due to its user-friendly interface, flexibility, and robust features. It allows for adjustments in billing cycles and offers various discount options. The customer service is responsive and exceptional, with staff members often praised for their support. The app integrates well with Shopify and other apps, frequently updated with new features at no extra cost. Merchants report a positive impact on their businesses, streamlining transactions and managing payment failures. It's also noted for its affordability, reliability, and security.

April 7, 2021

The app is simple to install and use, sergey was very helpful! Cant fault the service and support.
Thanks.

ukpreppingshop.co.uk
United Kingdom
About 24 hours using the app
Edited February 27, 2021

PayWhirl makes managing recurring subscriptions TOO easy + their out-of-this-world customer support team = very happy customers/business partners. Definitely a must have addition to your store! Thanks Sergey & team!

Absolute Vitality - Infused with Lion's Mane & Chaga
United States
About 18 hours using the app
November 24, 2020

I used this app to add Beer Subscription Boxes to my brewery's webstore with weekly, bi-weekly, and monthly subscription options. I was able to set-up and integrate the app into the store by myself, with the help of their installation guide, very easily. I had one problem with a link on the subscriptions dashboard not appearing properly. After messaging on the app's chat function, someone addressed and fixed the issue in a matter of hours. I was surprised because I run a purchased theme that is not in the list of themes the app expressly supports and expected to be directed to a "shopify expert". The integration looks very slick from a customer's view point and the back end is very intuitive. The only function I would add, is to give the subscriber the option of choosing the start date of their subscription. For example, if someone purchases a subscription for someone else as a Christmas gift in November, an option to post-date the first order until December 20th would be helpful.

Brothers Brewing Company
Canada
About 11 hours using the app
November 10, 2020

PayWhirl has a really good user interface and the support is amazing. The support team helped me to get this project over the line which I am extremely grateful for. For this project we looked at the top 3 subscription apps and these guys were the best.

Roses And Twine
United Kingdom
About 8 hours using the app
November 2, 2020

We just added this sweet little subscription app to our store. I reached out to the developers with a few questions and they were responsive and generous with their answers. Super excited to offer subscriptions to our loyal clients!

Viriditas Beauty
United States
About 8 hours using the app
January 4, 2021

Just installed the app – great customer service! Seems to work well and be thoughtfully put together.

gato-coffee
United States
About 5 hours using the app
January 6, 2021

So far so good! Installation with the "Prestige" theme was a little tricky, but they were quick to help and everything is working perfectly. Thank you guys!

terra health & wellness
United States
About 4 hours using the app
January 13, 2021

Really great service, Paywhirl were able to get us up and running in no time at all. I would recommend Paywhirl for hassle-free setup any day.

3dAnalyzerSoftware
Australia
About 4 hours using the app
March 17, 2021

The app somehow does what it has to do, anyhow, once you deinstall it it leaves massive code in your shop. and that didnt make us happy at all.

AMORI COFFEE
Germany
4 days using the app
PayWhirl Inc. replied March 18, 2021

Hi,

Sorry about that! We don't have the ability to remove all the code automatically but we are happy to do it for you free of charge. If you reach out to our support (team@paywhirl.com) we can go over the details.

Best,
Team PayWhirl

November 6, 2020

I do not understand technology, I press buttons, click things, and pray it does what I want. Sometimes it works. This time it did not. Thank god for my new bestie, my new ride or die, Ryan, who quite literally did magic and took my babbling and turned it into an actual functional thing. I could cry with relief. Truly THE BEST customer service from any Shopify app I have used or tried.

Fired Up! Ceramics
Canada
About 2 hours using the app