PayWhirl Subscription Payments , 216 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its robust and user-friendly subscription management features. It offers flexible billing schedules, various subscription options, and regular feature updates at no extra cost. The app's customer support is noted for its quick and personalized responses. It integrates seamlessly with Shopify and caters to unique business needs, such as bi-monthly subscription box services. It also allows customers to use reward coupons on subscription orders. Some merchants suggest adding a feature for subscription customers to add-on to their next order.
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I originally started with another subscription app and I couldn't get the support I needed and in a timely manner. I reached out to Paywhirl and I was eventually pared up with Lincoln, my support person. I can honestly say I have not had customer service this good in a long time! Paywhirl has a seamless scheduling process, and I was able to verbally speak with him during installation all the way through some challenges. Lincoln stepped up and had the small issues fixed within 2 hours. I was amazed!! I had some unique ways I wanted my subscription products to look on the site and Lincoln assisted with an idea, and we ran with it. I love it ! I'm looking forward to my launch and I highly recommend Paywhirl if you need support like I did. 5 stars all the way! Thank you, Lincoln, and thank you Paywhirl for making it possible to speak with a support person!
Wow, thank you for this glowing review! We are thrilled to hear about your positive experience with Lincoln and the support you received. Our team is committed to providing exceptional service, and it sounds like Lincoln truly exemplified that commitment. We're so pleased to know that he was able to assist you through the installation and customization process to get everything just right for your store.
It's great to hear that you’re loving the look of your subscription products on your site, and we are just as excited as you are for your upcoming launch. We always strive to be there when our merchants need us the most, and your kind words affirm the hard work we put into this every day.
Thank you for choosing and recommending PayWhirl! Wishing you phenomenal success with your launch. Please reach out anytime if you need further assistance.
Warmest regards,
Team PayWhirl
Working with Lincoln was a joy, Super good service and very high quality integration.
I would say having a paywhirl website and a shopify integration being separate apps is slightly confusing, But one you get yourself setup, pay whirl is a breeze to use.
Thank you for sharing your positive experience with us! We are delighted to hear that you found working with Lincoln to be a joy and that you are pleased with the quality of our integration.
We acknowledge the feedback about the separation of the PayWhirl website and Shopify integration apps and appreciate your understanding as you navigated through the setup. We are continuously working to make our user experience as seamless as possible, and your input is invaluable.
We’re thrilled that you find PayWhirl a breeze to use after the initial setup. Wishing you continued success with your business, and please reach out if there’s anything more we can assist you with!
Warmest regards,
PayWhirl Team
Paywhirl is great. They're team has given us all the support we needed to launch our marketplace on Shopify.
I just signed up today but customer service was fast and on point. I'm excited to use this app since I know they care about their customers.
I am a complete novice working with a subscription app and we have had a few things that we have needed tweaking since we started four months ago. But, I have to say, their customer service is top notch. I always get a response pretty quickly. Overall, we've been really happy with the app. My only request at this point is for the app or Shopify to restrict bundling items with subscription items.
Thank you so much for your kind review! We’re delighted to hear that our customer service has met your expectations, especially as you navigate the world of subscription apps for the first time. Our team is dedicated to providing swift and helpful responses, and it’s great to hear that this has been your experience.
We sincerely appreciate your feedback regarding restricting bundling items with subscription items. We are always eager to hear how we can improve, and we will certainly consider your request as we continue to evolve our app.
Thank you for choosing PayWhirl, and we're thrilled that you've been really happy with our app. Please don’t hesitate to reach out if you need further assistance in the future!
Warmest regards,
Team PayWhirl
Great Team to work with even with a difficult migration. I've worked with other subscription services like Bold and Recharge and this system seems to be the most straight forward and easy to work with. Its the best subscription integration to shopify I've seen.
Wow, thank you so much for your kind words and the glowing review! We're thrilled to hear that you found our system straightforward and easy to use, especially when compared to other subscription services. Our team works tirelessly to ensure that migrations, even complex ones, are as smooth as possible, and it's heartening to hear that it's making a difference.
We appreciate your vote of confidence in calling us "the best subscription integration to Shopify." Such feedback propels us to continue innovating and offering top-notch service to our users.
Should you ever need assistance or have suggestions on how we can improve your experience, please don't hesitate to reach out. We're always here to help and learn from our valued customers like you.
Thank you once again for choosing PayWhirl. We look forward to continuing our partnership with you.
Warm regards!
Superb customer support for an intuitive app. Not given it a full run out yet but seems to provide exactly what I need and is professionally built.
I installed PayWhirl to kickoff my subscription program. Installation was simple and Ryan was super helpful in ensuring that the app was up and running. He was very responsive. Only drawback is that not all of the features I need are available yet, but they're releasing new features incrementally. I appreciate that the app is free until its fully launched. I'm a-okay using it in beta and will keep any eye out for their app updates. Definitely worth giving them a whirl!
Great new app for adding one-time or subscription service. Customer service was great and helped install (Sergey was awesome!). Highly recommend to businesses who are looking for an affordable option to helping customers get their products!
Great customer service and super easy to set up! Looking forward to when the app will be launching their payment plan feature but am happy that you can manually integrate that into peoples subscriptions after their first order! Very pleased.