PayWhirl Subscriptions
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (244)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective subscription management capabilities, which improve both operations and customer experiences. It offers a free version suitable for small businesses and features customizable subscription plans and billing cycles. The integration with Shopify and platforms like Klayvio is seamless. Customer support, particularly from staff members like Sergey and Lincoln, is frequently praised for its responsiveness and helpfulness, including support with custom coding. The app is noted for its user-friendly and reliable interface, with ongoing feature enhancements contributing to long-term merchant satisfaction.
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I was looking at changing our subscription box purchase plans. I had worked through adding the options and they were not showing up on the screen. Chris and Sergey looked into it for me. Sergey noticed that I had some custom work done which I had forgotten about and he took care of removing the coding. So now the proper purchase plan options are visible on my product page. All of this was done in less than 24 hours. Videos were sent to show the work they needed to do and when it was done. All in all, a great team to work with. I have been with them since the beginning and have nothing but wonderful things to say about this app.
Laura :)
I am in the midst of launching my e-commerce subscription and I am taking the DIY approach to building the site. Although, I feel that I am above average proficiency with DIY website builders I was having trouble incorporating Pay Whirl so I reached out to support via the chat feature. Even though it's nearly 11pm EST support staff answered immediately via the chat. I explained my issue, they offered a solution and offered to go in and fixt the problem with permission. I was totally fine with that and within 5 minutes my problem was solved!! Would definitely recommend!!
This is an absolutely brilliant app. I tried Recharge to start with, but it seemed expensive and the support was a bit limited, so i moved over to Paywhirl. The support is great, and so quick and the pricing is very sensible. I have used for over 2 years now and have not had any issues.
I recently migrated to Paywhirl from Recharge(because of the price increase) and I am so happy I did! The customer service was incredible. Lincoln helped me migrate everything over and gave me so much of his time to make sure that everything was running smoothly and I understood our new subscription service. I am so happy that I moved to Paywhirl! Thank you!! I highly recommend using them as a small business that is growing - LOVE that they have a free version too!
To say that Lincoln Ware was amazing would be an understatement. It has been some time since I have worked with anyone from Shopify, Square or Clover that was as helpful, as patient and as kind as Lincoln. He was able to solve huge issues for our company in a matter of minutes and his knowledge base of not only Paywhirl but also Shopify was superb. I don't know who pays Lincoln, but give this employee a raise! Thank you Lincoln for making my life easier!
Anytime I have a question or concern, I am able to reach out and I always get personal care and help with my issue and it has always been resolved quickly.
Since integrating PayWhirl into my business operations, managing transactions has become effortless. The platform notifies me promptly of any payment failures, streamlining my follow-up process. Whether it's adjusting billing dates or reviewing accounts, PayWhirl simplifies every task. Compared to my previous provider, whose services were a nightmare to navigate, PayWhirl has been a game-changer. I'm immensely grateful for discovering PayWhirl—it's truly made a world of difference. Cynthia Roberson - Unforgettable Glass Act
Thank you so much for your fantastic review! We're delighted that PayWhirl has made managing transactions effortless for Unforgettable Glass Act. It's great to know that our notification system and the overall functionality of the platform are streamlining your operations effectively.
We’re thrilled to be considered a game-changer compared to your previous experiences. Your satisfaction and ease of use are our top priorities, and we’re glad to have positively impacted your business.
Thank you for choosing PayWhirl, and we look forward to continuing to support your business's success!
The flexibility that PayWhirl offer to our customers is amazing but also the peace of mind to my team in the daily basics.
Most of the time at the start up face of any business we look into any extra expense, including fee for new systems. Overthinking delays any growing process and your customer will value the extra options. Trust us, we've been there!
Thank you for your wonderful review and for sharing your experience with PayWhirl! We're thrilled to hear that our platform has brought flexibility to your customers and peace of mind to your team.
It's great to know that our services are making a significant impact during the crucial startup phase of your business. We understand how every decision and expense is important at that stage, and we're glad that PayWhirl could help streamline your growth without over-complication.
Thank you for trusting us and for recommending the value of flexibility to others. We look forward to supporting you as your business continues to grow!
Excellent service! After spending hours trying to figure out one problem, I decided to send an after hours email to the paywhirl customer service. By the morning, my question was answered and the problem fixed in minutes! Great customer service!
Thank you so much for your kind words and for being a loyal user of our app for the past three years! We are delighted to hear about your positive experience with our customer service team. Our goal is always to resolve issues quickly and efficiently, even after hours. Your satisfaction is our top priority, and feedback like yours keeps us motivated. We're just an email away if you need further assistance or have more questions. Thank you for choosing PayWhirl!
Support with these guys is the best I have ever had with any app. Plus the functionality of the app and how it works is perfect and have been using it for about 3 years now and couldn't be happier (haven't had a single problem). Their adjustable pricing structure is just the cherry on top. Thanks guys! My business wouldn't be possible without there great tool!
Thank you so much for your fantastic review and for sticking with us for the past couple of years! We're overjoyed to hear that you've had such a positive experience with our support team and that the functionality of our app has met all your expectations without a hitch. We're particularly glad that our adjustable pricing structure has added value to your experience. Your success drives us, and knowing that our tool plays a crucial role in your business is incredibly rewarding. We look forward to continuing to support your business journey. Thanks for being a part of our community!