PayWhirl Subscription Payments
Reviews (224)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for managing subscription services due to its user-friendly interface, flexibility, and robust features. It allows for adjustments in billing cycles and offers various discount options. The customer service is responsive and exceptional, with staff members often praised for their support. The app integrates well with Shopify and other apps, frequently updated with new features at no extra cost. Merchants report a positive impact on their businesses, streamlining transactions and managing payment failures. It's also noted for its affordability, reliability, and security.
Refine
-
By rating
Excellent customer service and very user-friendly for my customers. I spend so much less time fielding customer service requests because they are able to figure out how to add to their subscription and swap products themselves. Love it!
Thank you for your wonderful review! We're thrilled to hear that our app has made things easier for you and your customers. Your satisfaction is our top priority, and we're glad to hear you're loving it. If you need any assistance or have further feedback, please don't hesitate to reach out. Thank you for choosing PayWhirl!
Can't brag enough about customer service - speaking to customer service! Such a relief to talk to a real person! That helped me so much- thank you!
PayWhirl is a full-featured subscription payment App. With loads of features, it is still simple to use. The support time is quick to respond. I recommend you use it.
Thank you so much for your kind words and for recommending PayWhirl!
If there's anything else we can assist you with or any feedback you'd like to share, please don't hesitate to reach out. We're here to help you make the most of your subscription business!
Great app with an amazing support team. I have gone back and forth with Sergey & Lincoln who have delivered exceptional customer service and helped us with what we were trying to achieve. The app is great with customization and the team will always try to find a solution to achieve your goals.
Thank you for your wonderful review! We're thrilled to hear that you've had a positive experience with PayWhirl and our support team. It's fantastic to know that Sergey & Lincoln have provided you with exceptional customer service and have been instrumental in helping you achieve your goals. We take great pride in the customization capabilities of our app, and our team's dedication to finding solutions is a cornerstone of our service. Your feedback is incredibly valuable to us, and we're motivated to continue delivering this level of support and innovation. Please don't hesitate to reach out if we can assist you with anything else. Thanks again for choosing PayWhirl Subscriptions.
I've been using PayWhirl for over a year now, and I love it. It works perfectly, and tech support is always super fast to respond and helpful whenever I have questions. Highly recommend.
Thank you for your kind words and for choosing PayWhirl! We're delighted to hear that you love our app and that our tech support has been fast and helpful. Please let us know if you need anything!
Best Support team I've seen until now, thank you so much!
Thank you for the glowing review! We're delighted to hear that our support team has made such a positive impact. Providing excellent service is our top priority, and it's heartening to know that we're meeting your expectations. Your appreciation truly means the world to us. If there's anything more we can do to assist you, please don't hesitate to reach out. Thank you for choosing us!
Absolutely 5 Star!
Been using this app for 4 years and it just keeps getting better and better. Service is friendly, intelligent and helpful.. I ask LOTS of questions and have never been treated anything other than favourably. The people are Respectful and knowledgeable and speak clearly and the app powerful and flexible.
Thank you so much for your 5-star review and for being a loyal user for four years! We're thrilled to hear that you find our service friendly, intelligent, and helpful. Your satisfaction is our top priority, and we're glad you find our team respectful and knowledgeable. We appreciate your kind words about our app's power and flexibility. If you ever have more questions or need assistance, please don't hesitate to reach out.
Since starting PayWhirl, subscriptions have been extremely easy. Easy even for my employees! The best part though is the support when I "think" there is an issue. Very kind, they read the issues, quickly respond and make it easy for our customers.
I just wish it worked with our app!
I have a tech person who manages my site and we had an issue and my subscription link wasn't working. However, my tech person was out on a family issue and after me trying to fix myself I opened a chat and within an hour the issue was fixed!! Sergey was amazing!!! I had just launched some ads for my subscription so if this wasn't working would have been a disaster. So Thank You to Sergey for your quick response. I appreciate you!!!
Thank you so much for taking the time to leave such a wonderful review! We understand how critical timing can be, especially when you have ads running, and we're thrilled that Sergey was able to step in and resolve the issue promptly for you.
We pride ourselves on our responsive and effective support, and it’s fantastic to hear that Sergey lived up to this standard. We're here to ensure your subscription services run smoothly, and it’s rewarding to know we could help prevent a potential disaster for your business.
Wishing you great success with your subscription ads and beyond. If you ever need further assistance, we're just a chat away!
Warmest regards,
Team PayWhirl
Horrible. I uninstalled the app before renewal still they charged me amount , no point of contact . I want my money back
Hi,
Sorry to hear you are having issues. We are showing that you are on the free plan and there shouldn't have been any charges from us. If you are showing a charge from PayWhirl, please contact our support at team@paywhirl.com.
Best,
Team PayWhirl