PayWhirl Subscriptions

PayWhirl Subscriptions

Reviews (244)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective subscription management capabilities, which improve both operations and customer experiences. It offers a free version suitable for small businesses and features customizable subscription plans and billing cycles. The integration with Shopify and platforms like Klayvio is seamless. Customer support, particularly from staff members like Sergey and Lincoln, is frequently praised for its responsiveness and helpfulness, including support with custom coding. The app is noted for its user-friendly and reliable interface, with ongoing feature enhancements contributing to long-term merchant satisfaction.

November 2, 2020

We just added this sweet little subscription app to our store. I reached out to the developers with a few questions and they were responsive and generous with their answers. Super excited to offer subscriptions to our loyal clients!

Viriditas Beauty
United States
Almost 4 years using the app
November 9, 2020

Installation facile, super service technique au point, la mise en place des abonnements au niveau des produits est facile, tout est parfait !

Daily flowers
Belgium
Almost 4 years using the app
December 31, 2020

I needed a quick alternative to reCharge and this was SO easy to install and manage. I should have gone with these guys first!

Ink Road Stamps
United States
Almost 4 years using the app
September 7, 2021

A cost effective app that enables you to offer subscriptions to your customers. They have been gradually releasing new features and consistently improving the app. If you have a question (like I did) they will respond quickly and do their best to help resolve your issue.

hakamount
United Kingdom
Almost 4 years using the app
March 2, 2021

The app works great and customer service is super fast. They are always available when I have an issue and they solve it in no time! The app is awesome and makes it very easy to manage subscriptions. There are a few features missing here and there but I love that they are making updates to the app all the time and new features are available all the time so I'm sure they will be come up pretty soon

Nateen Canada
Canada
Almost 4 years using the app
February 14, 2024

I have been using PayWhirl for over 3 years (I'm surprised I haven't reviewed it before now) and it really is a superb subscriptions app. They are frequently and consistently adding new features and these are always offered to me via the portal at no extra cost. Above everything, their customer service is extremely responsive and helpful. I received a video recording in response to my latest query which was personalised to me and answered my question quickly and succinctly. This allowed me to easily apply the solution to my store with no further questions. There are few instances where I feel compelled to leave a review, but PayWhirl really deserve their 5 stars from me!

Plannerface
United Kingdom
About 3 years using the app
PayWhirl Inc. replied February 17, 2024

Thank you for your fantastic review and for being with us for over three years! We're thrilled to hear you're enjoying PayWhirl and our customer service. We're glad our personalized support has been helpful. We appreciate your 5-star rating and look forward to continuing to serve you. If you need anything, please let us know!

October 20, 2023

Since starting PayWhirl, subscriptions have been extremely easy. Easy even for my employees! The best part though is the support when I "think" there is an issue. Very kind, they read the issues, quickly respond and make it easy for our customers.

I just wish it worked with our app!

Threaded Lines
United States
Over 3 years using the app
November 6, 2020

I do not understand technology, I press buttons, click things, and pray it does what I want. Sometimes it works. This time it did not. Thank god for my new bestie, my new ride or die, Ryan, who quite literally did magic and took my babbling and turned it into an actual functional thing. I could cry with relief. Truly THE BEST customer service from any Shopify app I have used or tried.

Fired Up! Ceramics
Canada
Over 3 years using the app
November 3, 2020

All I can say is WOW! I needed a subscription app for my Shopify store and came across PayWhirl in my search. I installed the app and wasn't sure how to apply it to my situation. I scheduled a call for tech help the following day. Larry called me and talked me through every step (he was totally patient even when I did the wrong thing). He gave me some suggestions and helped me set up the different recurring payment options, and I am so grateful. Now I can keep moving towards my goal. Thanks Larry!

Daisy's DIY Workshops
United States
Over 3 years using the app
February 13, 2021

After comparing the options, PayWhirl was the only provider that was able to fulfill the special requirements of our business model (different minimum subscription durations per variant, but same frequency,...) Technical assistance during installation was incredible. Not only super-fast support but also really going deep into understanding individual needs and customizing the integration and appearance. Again, thanks so much Sergey (but also Chris and Ryan)! The app itself is awesome and the pricing very fair Keep up the good work!

nomadi
Germany
Over 3 years using the app