Reviews (224)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing subscription services due to its user-friendly interface, flexibility, and robust features. It allows for adjustments in billing cycles and offers various discount options. The customer service is responsive and exceptional, with staff members often praised for their support. The app integrates well with Shopify and other apps, frequently updated with new features at no extra cost. Merchants report a positive impact on their businesses, streamlining transactions and managing payment failures. It's also noted for its affordability, reliability, and security.

February 5, 2021

The app was fairly easy to install. While, I'm still in the process of gathering subscriptions from clients, and can't yet say how the app is working in realtime, I do give the customer service 5 stars. Ryan was very helpful and answered by questions in a timely manner and I look forward to trying this app out.

Project Fleur
United States
Over 3 years using the app
January 5, 2021

Superb customer support for an intuitive app. Not given it a full run out yet but seems to provide exactly what I need and is professionally built.

Bison Beer
United Kingdom
Over 3 years using the app
December 18, 2020

I installed PayWhirl to kickoff my subscription program. Installation was simple and Ryan was super helpful in ensuring that the app was up and running. He was very responsive. Only drawback is that not all of the features I need are available yet, but they're releasing new features incrementally. I appreciate that the app is free until its fully launched. I'm a-okay using it in beta and will keep any eye out for their app updates. Definitely worth giving them a whirl!

Klado
United States
About 3 years using the app
January 12, 2021

Great new app for adding one-time or subscription service. Customer service was great and helped install (Sergey was awesome!). Highly recommend to businesses who are looking for an affordable option to helping customers get their products!

Ferris Coffee & Nut Co.
United States
About 3 years using the app
March 18, 2021

Great customer service and super easy to set up! Looking forward to when the app will be launching their payment plan feature but am happy that you can manually integrate that into peoples subscriptions after their first order! Very pleased.

Green Room
Canada
Almost 3 years using the app
December 2, 2021

We did get excellent help and support from Sergey at PayWhirl. We are blown away by the support and service!!! All Our best! COWASUN

COWASUN
Sweden
Almost 3 years using the app
November 25, 2020

I signed up to test the beta version of PayWhirl to offer a recurring donations option on my website. The app is the easiest to set up compared to the other options out there. However there was a more limited functionality. The support team was helpful for getting this worked out.

Larger Story
United States
Almost 3 years using the app
March 10, 2021

amaaazing app! I have about 15 apps that support my shopify store and this is one of my favorites. they are constantly adding new features and their customer service is AMAZING! quick responses from a real person, love it! highly recommend.

Sarah Classic Sewing
United States
Over 2 years using the app
September 14, 2021

The best thing about this app is the customer service. They are super quick but also they are willing to help you with everything you need.

Sculptoboxes.dk
Denmark
Over 2 years using the app
Edited December 7, 2020

PayWhirl’s support team is awesome! They are helpful, courteous, & prompt. They even helped me on a Sunday and was able to have everything worked out by Monday afternoon. Shoutout to Ryan for being so GREAT!

Christain's Creations
United States
Over 2 years using the app