PayWhirl Subscriptions

PayWhirl Subscriptions

Reviews (244)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective subscription management capabilities, which improve both operations and customer experiences. It offers a free version suitable for small businesses and features customizable subscription plans and billing cycles. The integration with Shopify and platforms like Klayvio is seamless. Customer support, particularly from staff members like Sergey and Lincoln, is frequently praised for its responsiveness and helpfulness, including support with custom coding. The app is noted for its user-friendly and reliable interface, with ongoing feature enhancements contributing to long-term merchant satisfaction.

March 2, 2021

The app works great and customer service is super fast. They are always available when I have an issue and they solve it in no time! The app is awesome and makes it very easy to manage subscriptions. There are a few features missing here and there but I love that they are making updates to the app all the time and new features are available all the time so I'm sure they will be come up pretty soon

Nateen Canada
Canada
Almost 4 years using the app
October 20, 2023

Since starting PayWhirl, subscriptions have been extremely easy. Easy even for my employees! The best part though is the support when I "think" there is an issue. Very kind, they read the issues, quickly respond and make it easy for our customers.

I just wish it worked with our app!

Threaded Lines
United States
Over 3 years using the app
November 6, 2020

I do not understand technology, I press buttons, click things, and pray it does what I want. Sometimes it works. This time it did not. Thank god for my new bestie, my new ride or die, Ryan, who quite literally did magic and took my babbling and turned it into an actual functional thing. I could cry with relief. Truly THE BEST customer service from any Shopify app I have used or tried.

Fired Up! Ceramics
Canada
Over 3 years using the app
November 3, 2020

All I can say is WOW! I needed a subscription app for my Shopify store and came across PayWhirl in my search. I installed the app and wasn't sure how to apply it to my situation. I scheduled a call for tech help the following day. Larry called me and talked me through every step (he was totally patient even when I did the wrong thing). He gave me some suggestions and helped me set up the different recurring payment options, and I am so grateful. Now I can keep moving towards my goal. Thanks Larry!

Daisy's DIY Workshops
United States
Over 3 years using the app
February 13, 2021

After comparing the options, PayWhirl was the only provider that was able to fulfill the special requirements of our business model (different minimum subscription durations per variant, but same frequency,...) Technical assistance during installation was incredible. Not only super-fast support but also really going deep into understanding individual needs and customizing the integration and appearance. Again, thanks so much Sergey (but also Chris and Ryan)! The app itself is awesome and the pricing very fair Keep up the good work!

nomadi
Germany
Over 3 years using the app
February 1, 2021

I am so happy I found PayWhirl!
Support 10+
Ease of Installation 10+
Customer Use 10+
This app is exactly what I wanted & needed for my website. Being able to manage all of my subscription orders thru Shopify with PayWhirl is a huge time saver and bonus.
Great job PayWhirl!

Happy Dog Food
United States
Over 3 years using the app
July 1, 2021

Cant lie i was anxious to allow access to my stores coding, but none the less im SOO happy i did. This little coding task was a tremendous curve for me & so i reached out to Paywirl for help. The team was very transparent, speedy, communicated the process from start - finish (took them 2 minutes) then i closed there admin account on my store. ALL IS SAFE, NOW i have the coding working!! Any anxious small business owners worry no-more, reach out to this team. OH they also did it for free, my subscription is on the "free plan" so they provided a coder, the service FREE! So Happy!

Sweet Exotics
Canada
Over 3 years using the app
November 24, 2020

PayWhirl is much better than the other app that we were using. The team was very prompt and helpful getting us up and running. Big shoutout to Ryan for being awesome!

Yakima Valley Hops
United States
Over 3 years using the app
February 5, 2021

The app was fairly easy to install. While, I'm still in the process of gathering subscriptions from clients, and can't yet say how the app is working in realtime, I do give the customer service 5 stars. Ryan was very helpful and answered by questions in a timely manner and I look forward to trying this app out.

Project Fleur
United States
Over 3 years using the app
January 5, 2021

Superb customer support for an intuitive app. Not given it a full run out yet but seems to provide exactly what I need and is professionally built.

Bison Beer
United Kingdom
Over 3 years using the app