Reviews (224)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing subscription services due to its user-friendly interface, flexibility, and robust features. It allows for adjustments in billing cycles and offers various discount options. The customer service is responsive and exceptional, with staff members often praised for their support. The app integrates well with Shopify and other apps, frequently updated with new features at no extra cost. Merchants report a positive impact on their businesses, streamlining transactions and managing payment failures. It's also noted for its affordability, reliability, and security.

January 20, 2021

I recently decided to provide a subscription service for my products, and came across PayWhirl. As I'm naturally a skeptic, I didn't have high expectations. But let me tell you, they have greatly proven me wrong! The process was incredibly easy, and whenever I had any issues, they were there to help out (Thank you, Sergey)! If you are considering using a subscription model for your store, look no further. Simple, effective, and totally worth the price. Highly recommend,

Pitt-Stop Coffee
United States
Over 2 years using the app
June 11, 2021

The app is intuitive and easy to use, but what's best is their customer support team. Always there to help you. Would recommend

Natulim
Spain
Over 2 years using the app
November 16, 2020

This app helped effortlessly integrate a subscribe and save option into our website. The team was awesome with support. Would highly recommend

Dream Fuel
United States
About 2 years using the app
February 25, 2021

I took a chance in using this app and have been blown away by the level of service and support from the team at PayWhirl. This app allows our customers to easily sign up for a subscription service and took only a bit of tweaking on our end. And they're constantly updating with new features and services. Great product and great people.

Dreamweaver Coffee Company
United States
About 2 years using the app
February 4, 2023

Paywhirl is solid and their customer support is amazing. Good customization and always adding some nice features

The Stack System
United States
About 2 years using the app
Edited February 2, 2021

Great subscription app with the right features to help you run your business in the easiest way. Things like the ability to customize the resub date, pause/cancel features and more!d

Duncan Farms
United States
About 2 years using the app
December 11, 2020

The rep was very helpful and walked me through everything I need. He was also extremely patient with this boomer. Most importantly he told me I could use shopify payments with my PayWhirl subscription products and that information alone was worth all the time spent in putting this together. Love the product!

SerendipiTEE.us
United States
About 2 years using the app
April 13, 2023

Paywhirl is a great app for people wishing to offer subscriptions and, though not it's intended use, I'm finding it great for allowing customers to pay for high-ticket artwork over longer periods of time via monthly payments then I ship out when all payments have been collected. It's been secure and reliable and incredibly helpful for managing what can otherwise be a big admin burden to manage : ) Their support chats and calls are amazing - great communicators and listeners!

Rebecca Chaperon
Canada
About 2 years using the app
April 28, 2021

I worked with Sergey from PayWhirl on customizing on how my home-page subscription looked like and he was so good, he was very quick in his responses, he made videos for me to walk through the process of changing things and he explained things really well. I highly recommend PayWhirl and ask for Sergey :-DD

Gold'n'Silk
United States
About 2 years using the app
February 9, 2021

PayWhirl made this process easy! They seemed to understand that there were a lot of people who were new to e-commerce, so they give you easy options for support calls. I spoke with Lincoln, and he was patient as he followed along on his test page so he could see what I was seeing. He made every step easy and even helped me calculate which plan was best for my business (which was NOT the highest-cost version!). Painless! Highly recommended.

Coach Jay's Chess Academy
United States
About 2 years using the app