Reviews (181)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless integration and user-friendly dashboard that simplifies subscription management and recurring payments. They praise its customization options, robust features like automated workflows, and the ability for customers to manage their subscriptions. The app is noted for its reliability, responsive customer support, affordability, and continuous feature updates. Detailed analytics help merchants efficiently manage operations.
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PayWhirl is by far and away the best subscription service out there for my business. Its affordable first and foremost. But the best part has been the customer experience (care) from day one. Like any app, it takes time to unlock the best parts of it. So being that its affordable, the price point can justify taking longer to get it fine tuned. Immediately I knew this was the subscription service I would build my business around. I previously tried 3/4 others. PayWhirl ticks all the boxes and more. Once we got to the fine tune state, the team was with us every step of the way. I'd give these dudes one million stars if I could. Thanks so much team.
We don’t recommend this app.
We used it for several months and later discovered backend issues that had been costing us revenue — with no clear alerts or way to catch the problem early. When we finally identified the issue, we couldn’t resolve it through the app’s system or support.
We were also paying over $100, sometimes even $200 per month, which made the experience even more frustrating. We’ve since switched to Seal Subscriptions, which is not only more affordable but also quickly resolved the issues we were facing.
The one bright spot was the customer service — Sergey is extremely friendly and genuinely tries to help. But despite his support, the app just has too many limitations to be sustainable for our business.
Thank you for sharing your feedback. We're sorry to hear about your experience and the frustration it caused. Our team takes pride in delivering reliable performance and a robust set of features, so we're disappointed we couldn't meet your expectations.
It's great to hear that Sergey provided friendly and helpful support during your time with us. While we're sorry you decided to move on, your feedback is valuable as we continuously strive to enhance our app and user experience.
If you're open to further discussing your experience, we'd appreciate the opportunity to better understand your situation and explore possible solutions. In any case, we wish you continued success with your subscription business.
The best feature about PayWhirl (besides the amazing customer service) is the ability to completely customize the customer experience for their subscriptions. We can accommodate nearly any customer request. Add in the Glow Loyalty rewards app that is associated with PayWhirl and the result is a highly tailored, supportive, engaging customer experience. Would 10/10 recommend.
PayWhirl has made managing subscriptions and payment plans effortless for my business. I use it for both my herbalism school and monthly herbal boxes, and it integrates seamlessly with my Shopify store. It’s easy to set up, saves me time, and gives my customers a smooth experience.
Highly recommend!
We’re a restaurant and brewery in Temecula, CA, and PayWhirl has been a game changer for managing our Beer Club Membership. As a large restaurant and brewery, I needed a simple, efficient way to handle sign-ups, payments, and member perks—and PayWhirl delivered. It’s made the entire process seamless and hassle-free. Highly recommend for anyone looking to streamline their subscription or membership program!
Paywhril is amazing! I've been using it for 4 years and have had no issues with it, and every time I need help with code, their customer service always responds and helps me out withing a few hours. Very highly recommend!
** PayWhirl is a Game-Changer for Subscription Businesses!**
As the founder of *Purely Boxed*, a premium subscription box for cleaner living, I can confidently say that PayWhirl has been an absolute game-changer for our business!
Their seamless integration with Shopify makes managing subscriptions effortless, allowing our customers to easily customize, pause, or update their plans. The user-friendly dashboard and automation tools have saved us countless hours, giving us more time to focus on curating high-quality products for our subscribers.
Their seamless integration with Shopify makes managing subscriptions effortless, allowing our customers to easily customize, pause, or update their plans. The user-friendly dashboard and automation tools have saved us countless hours, giving us more time to focus on curating high-quality products for our subscribers.
Christine Gallarello
Outstanding customer support while migrating from Yotpo! Lincoln went above and beyond to ensure a smooth transition, providing clear and concise explanations every step of the way. The interface is intuitive and user-friendly, making the experience seamless. Highly recommend PayWhirl!
Paywhirl makes managing the subscription part of my business work so smoothly. Plus, their customer service is awesome!
Paywhirl gives you full control of your subscription model, allowing you to customize your workflow and your customers' experience exactly how you want.
We've tried the other subscription apps, but they all had limitations that Paywhirl did not. Plus their support team is very responsive, and they release new features all the time.