Reviews (236)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates, building email lists, and enhancing cross-selling and upselling efforts. It features user-friendly tools like email and exit intent pop-ups, countdown timers, and geolocation targeting, all customizable to fit brand needs. The interface is easy to navigate for those with limited technical skills, and the customer support is noted for its responsiveness and helpfulness in troubleshooting and custom feature implementation.

Edited November 23, 2022

This is one of the best-hidden jewels in the Shopify app store. I am not sure how I found it, but it has been a game-changer for us. I strongly recommend this for anyone looking to make a beautiful pop-up that seamlessly integrates with other marketing applications or stores that want to increase average cart value with the cross-sell pop-up offer you can build. Highly recommend it! Update: The customer support team is Amazing and ready to help when you need them! Can say enough how glad I am I found this app and company!

INEVIFIT
United States
12 days using the app
February 2, 2022

It’s a great app. A friend of mine was the one who told me about it originally, since I tried out a couple of similar ones but always ended up with issues of some kind or another, so I wanted to see if anyone had a solution they actually were happy with. I wasn’t disappointed in the slightest and I actually sent my friend a champagne bottle as a thank you. Not one issue insight for the past year and it works really well on all levels, from my newsletter pop up to the upsell solutions.
I like that you can control to the t every aspect, like the sensitivity for the exit offers pop up, and how often do you want it to show to the same person, until they close it or until they are converted. There is a lot of room to experiment with triggers overall, which might look a bit scary at first, wince there are so many options, but it’s really worth it trying out multiple variations to see what will work better, and you can do it a the same time, so you don’t waste much time on it.
Give it a go anyway and see if it’s for you, I’m not planning to switch to anything else tho!

Comfort your world
Canada
11 days using the app
January 31, 2022

Its super amazing. Exactly solved my purpose and it can do more than that as well. Support is also good as well as the UI is super clean and easy to use.

suwasthiStore
India
10 days using the app
February 19, 2019

What a great app, still exploring multiple ways to use it in my store. Creating a few cross-sells and cart abandonment was very easy. The support was very helpful with all my questions. Would recommend!

Azalea Elite
United States
10 days using the app
October 9, 2019

I like this app, especially the "sales motivator" feature, it works perfectly, has increased my sales like crazy! Highly recommend to everyone!

theyounger
South Africa
10 days using the app
Personizely replied May 19, 2021

Hello,
We are very happy that you had a good experience with Personizely. Thank you for taking the time to give us your rating, and we hope that we will continue to meet your expectations.
Personizely Team

November 18, 2019

I used this app to add an email popup in my store and it looks AMAZING. This app is the best. I recommending this app to everyone

Sointense
United States
9 days using the app
Personizely replied May 27, 2021

Hello,
We really appreciate you taking the time to share such a positive feedback. We always strive to meet our customers’ expectations and we are always happy when we do. Please never hesitate to let us know if we can improve your experience in any way and we hope you have a fantastic day!
Personizely Team

February 8, 2022

This is really an amazing app. The design is great and helped me immediately to increase average order value. But apart from this, what's really superb is the support you're getting. In my case, from Sergiu. An onboarding call was scheduled, and many questions have been answered swiftly and accurately in the meantime. Which means now I'm going to implement all the other goodies as well. Thanks for this great app and your remarkable support. Olaf

IMPERIO OFFICIAL SHOP
Netherlands
8 days using the app
July 19, 2022

A well-designed app with lots of capabilities. It is extremely user friendly. You can implement any complex popup ideas you have with various conditions. The support team is very knowledgeable, friendly, helpful, and quick to make small tweaks or create customized coding to help you achieve what you want. Highly recommend this app.

Evotella
United States
8 days using the app
January 28, 2020

I couldn't configure a thing and Damian answered me on the chat in less than a minute then he fixed my problem in 5 minutes !! customer service at the top of the top better than amazon hahaha good luck! and thank you Damian !!!

JUST MUSLIM
France
7 days using the app
Personizely replied June 7, 2021

Hello,

Thank you so much for leaving us your feedback. We are always happy to hear from you, and we are doing everything we can to ensure that Personizely continues to deliver great results.
Hope you have a delightful day!

Personizely Team

November 19, 2019

I use Personizely as exit pop-ups on my Shopify store to collect emails and offer coupons. I love this app!

Charmness
United States
7 days using the app