Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
April 4, 2019

I literally can not say enough good things about this app.
Above and beyond any of the actual functionality of the app (which is saying a lot, trust me), the customer service is by far so outstanding it is worth the cost of the app alone. There has not been one instance where I have not been able to get a quick response, and an actual helpful one at that, and more than that, they have gone to the extent of actually adding functionality into the app to help me get it to work the way I needed it to on our site.
They have literally sat in a chat with me and helped brainstorm solutions to quirky setups we needed their app to do with our site, which is also one of the great things about Personizely, every time you are in the app using it, there is a chat window down in the corner just waiting to assist you. No leaving the platform to write an email and hoping it doesn't get buried in an inbox before it's seen.

The app itself is beautiful, the interface is intuitive and clean and from a design perspective extremely pleasing to use.

The options of what you can do and what can be done with Personizely are endless, and it is actually one of the things I am most excited about now that we have launched our site is to dig even deeper into the app and see what more we can come up with to use it for.

On that note, we ended up looking into Personizely as a way to handle a free gift with first purchase, after being completely unsatisfied with every single option being touted as an app for that particular purpose. It was literally the last app I ended up on while I was researching, and probably because in general it wasn't even advertised as being used for that purpose, but that is exactly what is so powerful and dynamic about the app.
I was literally at my wits end with every other app I had researched, I had spent days at that point going in and out of each option and trying to weigh which one would even get close to what we needed, and as soon as I landed on Personizely the largest weight was lifted off my shoulders.

If anyone has any questions or any doubt about using this app please feel free to shoot me an email- christopher(at)nolieandus.com and I will be more than willing to verify how helpful it has been to our store but do yourself a favor and go ahead and give the free trial a spin, there is no way you will regret it.

Nolie & Us
United States
Time spent using app: Over 1 year
April 4, 2019

A very good app that gives you a lot of freedom to customize your store just the way you want it. It can bring a lot of value if used right.

Kandarte
United States
Time spent using app: About 1 month
Personizely replied May 31, 2021

Hello,
We really appreciate you taking the time to share such a positive feedback. We always strive to meet our customers’ expectations and we are always happy when we do. Please never hesitate to let us know if we can improve your experience in any way and we hope you have a fantastic day!
Personizely Team

April 4, 2019

Great app so far and customer support Had questions about how to set up the abandonment cart popup of the app and they explain absolutely everything I needed to know. Thank You!

cozyupmyhome.com
United States
Time spent using app: Over 2 years
Personizely replied June 18, 2021

Hello,

Thank you for such a great review! We are thrilled that you decided to try out Personizely and we’re happy to hear that it helps you grow your store! We hope that it will only get better in the future, and we are always here to help.

Hope you have a great day!
Personizely Team

April 2, 2019

Great app, easy to understand and use. It was easy to create a popup widget that integrated with the look and feel of my website. Highly recommend!

Flouri Collection
Australia
Time spent using app: 1 day
Personizely replied June 16, 2021

Hello,

Thank you so much for leaving your feedback and also such a generous rating. We are happy to hear that you are achieving great results with Personizely and hope that you will continue to in the future.

We are always happy to help if you need it so never hesitate to drop us a line!

Personizely Team

March 25, 2019

Best conversion optimization app ever created. The pop-ups look extremely professional. They are eye catching and attention-getting. We are very pleased. The staff are also very friendly and go the extra mile to answer your questions. Great company!

qualifiedkitchen
Romania
Time spent using app: 3 days
Personizely replied May 31, 2021

Hello,
We really appreciate you taking the time to share such a positive feedback. We always strive to meet our customers’ expectations and we are always happy when we do. Please never hesitate to let us know if we can improve your experience in any way and we hope you have a fantastic day!
Personizely Team

March 21, 2019

In free trial it gives me 629$ in sales.It's simply amazing.Hope next month it will increse my sales by 2k.

ashype.com
Moldova
Time spent using app: 4 months
Personizely replied May 6, 2021

Hello,
Thank you so much for your generous rating. We hope that your experience with Personizely continues to meet your expectations, and please never hesitate to let us know how we can improve your experience.
Personizely Team

February 19, 2019

What a great app, still exploring multiple ways to use it in my store. Creating a few cross-sells and cart abandonment was very easy. The support was very helpful with all my questions. Would recommend!

Azalea Elite
United States
Time spent using app: 10 days
November 1, 2018

Great customer service and great functions on app, made me more than 5000$ in sales through these forms alone in 2 months! Thank you!

The Buttress Pillow
United States
Time spent using app: 5 months
Personizely replied May 4, 2021

Hello,
Thank you so much for your feedback, we really appreciate you taking the time to share it with us. We hope that we continue meeting your expectations in the future.
Personizely Team

November 1, 2018

Great app! Helps me promote offers and discounts to people coming from specific ads and campaigns. Also crosselling products wasn't easier.

Easy to use and easy to design nice popups.

CAZWAY
Switzerland
Time spent using app: 6 months
September 6, 2018

Great tool! I am using it for cross-selling a few products and building my email list! The onboarding is very straightforward and helped me start using it within minute

iCCESSO
Germany
Time spent using app: 5 months
Personizely replied May 4, 2021

Hello,
Thank you so much for your rating. We are very happy that you had a good experience with Personizely, and your feedback helps us make it even better. Hope you have a great day!
Personizely Team