Reviews (239)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust features including email list building, cross-selling, and upselling, along with advanced options like geolocation customization and A/B testing. They appreciate the intuitive drag-and-drop interface, seamless integration with marketing tools, and responsive customer support. Many report significant boosts in conversion rates and average order values, attributing these improvements to effective popups and widgets.

July 29, 2019

App has a glitch which causes the cart no to function properly. Another glitch causes the app to install in backup versions of your theme. This caused a myriad of issues and an expensive process for diagnosing. Support was friendly, but seemed to either not completely understand the issue or lacked understanding on how this affected us with regards to time/money. They offered a discount, but ...

BigTopShirtShop.com
United States
10 days using the app
November 18, 2019

I used this app to add an email popup in my store and it looks AMAZING. This app is the best. I recommending this app to everyone

Sointense
United States
9 days using the app
Personizely replied May 27, 2021

Hello,
We really appreciate you taking the time to share such a positive feedback. We always strive to meet our customers’ expectations and we are always happy when we do. ...

February 8, 2022

This is really an amazing app. The design is great and helped me immediately to increase average order value. But apart from this, what's really superb is the support you're getting. In my case, from Sergiu. An onboarding call was scheduled, and many questions have been answered swiftly and accurately in the meantime. Which means now I'm going to implement all the other goodies as well. Thanks ...

IMPERIO OFFICIAL SHOP
Netherlands
8 days using the app
January 28, 2020

I couldn't configure a thing and Damian answered me on the chat in less than a minute then he fixed my problem in 5 minutes !! customer service at the top of the top better than amazon hahaha good luck! and thank you Damian !!!

JUST MUSLIM
France
7 days using the app
Personizely replied June 7, 2021

Hello,

Thank you so much for leaving us your feedback. We are always happy to hear from you, and we are doing everything we can to ensure that Personizely continues to ...

November 19, 2019

I use Personizely as exit pop-ups on my Shopify store to collect emails and offer coupons. I love this app!

Charmness
United States
7 days using the app
October 1, 2019

Amazing app! Very helpful to my store and easy to set up and use, I was able to get everything done in less than 10 minutes. I totally recommend.

Megenn Michele
United States
6 days using the app
September 29, 2020

Such a great app with such great support. Would really recommend this app to the newly opened stores.

Pets saga
United States
6 days using the app
Personizely replied May 27, 2021

Hello,
We really appreciate you taking the time to share such a positive feedback. We always strive to meet our customers’ expectations and we are always happy when we do. ...

April 18, 2019

So far, so good. I’m still evaluating the app during the free trial, but so far it appears to be working without any problems. It was easy to install and easy to set up some offers. If all continues to go smoothly then I will definitely continue to use the app.

iluxecases
United States
5 days using the app
Personizely replied May 31, 2021

Hello,
We really appreciate you taking the time to share such a positive feedback. We always strive to meet our customers’ expectations and we are always happy when we do. ...

December 5, 2019

My store is relatively new and Personizely made it simple to setup Pop-Ups that help with growing my email list and converting users.

Kafuné hair
United States
4 days using the app
Personizely replied May 12, 2021

Hello,
We are very happy that you had a good experience with Personizely. Thank you for taking the time to give us your rating, and we hope that we will continue to meet your ...

December 3, 2019

Great Experience, Personizely is a great app very useful for better look of website. It really helped me convert my traffic into sales.

Gamers and chefs
Canada
3 days using the app
Personizely replied May 27, 2021

Hello,
We really appreciate you taking the time to share such a positive feedback. We always strive to meet our customers’ expectations and we are always happy when we do. ...