Overall rating
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including seamless collection and display of customer reviews, enhancing product credibility. It's user-friendly with easy installation and customizable settings. The app offers a free plan, is optimized for site speed, and has a praised import function, especially from Amazon to Shopify. The responsive customer support team offers live chat. Merchants recommend it for its rich snippets feature and time-saving convenience in transferring reviews.

March 4, 2023

i just started using this app , so far so good . customer support is super helpful . Support was available at 1AM GMT.

Haven't tried out all the features yet but will do so soon

Great app Opinew team

Battle Supreme
United Kingdom
About 1 hour using the app
Opinew replied March 7, 2023

Thank you for taking the time to review our app!
We're glad to hear that you're off to a good start with our app and that our customer support team was able to assist you when you needed it. We're always here to help, no matter the time of day!
Thank you for choosing Opinew, and we look forward to serving you in the future.

Have a lovely day,
The Opinew Team

April 26, 2023

Great help from Romana, the reviews look great in my shop.
It would be nice if it could support multiple languages though.

5 months using the app
June 26, 2023

Great customer service! A nice free trial to get started. Would love to see the smart review function on a lower priced tier as an add on.

Tanya E Williams
About 2 hours using the app
December 8, 2022

The support team is exceptional.
The response was prompt and very helpful.
Opinew was easy to use and looks great in your store! Although I'm still learning how to use this app, I love the flexibility of customizing my widgets.

Organise your nest
9 months using the app
Opinew replied December 10, 2022


Thank you for your positive review of our support team and the Opinew app. We are glad to hear that you have had a good experience with our support team and that you find the app easy to use and customizable. We value your feedback and will continue to work on improving the app and providing excellent support to our customers.

Have a lovely day,
Opinew team

June 21, 2023

Nothing special, too expensive. Even got charged after unistalling.

Snap Shut
United States
About 1 month using the app
Opinew replied June 21, 2023

Thanks for the review, sorry we didn't meet your expectations this time. Our prices are already very competitive with the key players within in the review space but Opinew also has the ability to Import Amazon reviews in bulk and keep them auto-synced, The only app on the market place to be able to do this.

Regarding the charge, you installed Opinew on 29th April and uninstalled on 12th June and were charged 1 months subscription on our Starter Plan.

If you would consider giving us another chance we would welcome you onto a free 1 to 1 onboarding session so that you can get the most out of your plan.

- Opinew Customer Success Team

December 6, 2022

Great support team. Very keen on helping and finding solutions even if the app is not offering a specific feature (yet).

Prejou Vintage Schmuck
10 months using the app
Opinew replied December 7, 2022

Thank you for your review!
We are so glad to hear that you had a positive experience with our support team. We take pride in providing excellent support and are always happy to help our customers find solutions to their challenges, even if the app doesn't currently offer a specific feature. We will continue to work hard to provide the best possible experience.

Have a wonderful day,
Opinew team

June 28, 2023

great support team, helped me out a lot, really seemless and helps that you van import via amazon www

The Karmic Pod
United Kingdom
3 months using the app
March 6, 2023

muito bom o aplicativo , realmente ajuda demais para as pessoas que estão iniciando nesse mercado e precisão de um suporte

2 months using the app
March 21, 2023

Comoda e abbastanza semplice. Ti permette di differenziare tra layout, colori e dimensioni delle foto

10 minutes using the app
September 28, 2022


11 months using the app