Opinew Product Reviews App UGC
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,737)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to easily import reviews from platforms like Amazon, boosting customer trust and sales. They value the customizable review management and display options, and appreciate the app's performance in handling large volumes of reviews. The setup process is straightforward, and the responsive customer support is frequently highlighted for its effectiveness, particularly through personal assistance via chat. A free plan offers access to essential ...
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It is fairly easy to import reviews from eBay but I couldn't find a way to import these from Etsy and Trustpilot so I guess the app is unable or the feature is a hidden paid feature. The reviews widget design on the product page is poor and ugly. Trying this after trying the Fera.ai app didn't help as their backend is more intuitive and the frontend design is miles better without the unnecessary ...
max 500 reviews for 23 dollars.
Funktioniert. Schnell einzurichten. Netter Service. Leider verbietet es der Entwickler, gesammelten Bewertungen exportieren.
I left the original review at the bottom, but needed to update. We left Opinew in 2023 because it lacked some features and integrations we needed as we grew. After a year on Loox, we needed features they didn't support so came back to see how Opinew has evolved. Wow, how a year changes things... Endless technical issues and Opinew has now outsourced support. Their support is subpar to put it ...
Hi there,
Thank you for taking the time to share your experience with us! We are happy to hear our support team hit the mark for you.
Your feedback is highly appreciated ...
6/10 10:31 PM UPDATE:
The developer finally apologized for "upsetting me at any point" (even though I requested the apology specifically be for rudely telling me to "wow relax" after bringing up the flakiness of his app and albeit only after I revealed I was a coronavirus carrier and lost my dad and will likely lose my mom)
For this reason I am upgrading the review to 2-stars
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Beware ...
If you have a look at our reviews you can see that we always go an extra mile to help our customers. This case was no different.
However, since the beginning of the ...
Update: I had an issue with the app not reporting billing correctly and then found that when my three month discount ended I had been overcharged by around £4 for that month. I asked them to look into it and the reporting bit was fixed but the overcharge remained and after the fix I had lost the additional 500 imports we'd agreed when we signed on. I had no reply about either the overcharge or ...
Thank you so much for your wonderful review. We're thrilled to know that you're finding value in our product review app, especially considering its automation features and ...
very good application, sometimes impossible to install and too much bug to correct please thank you.
Thank you for your review. The problem you were having was due to server maintenance we have on Saturdays. You managed to log into the app right in the narrow window of that ...
Worked fine the first couple imports. Now I get a mess of code at the bottom of my screen. I asked for a fix, and Tomasz did not fix it properly and i still have a shit ton of code all over the product page of an ad im spending money on tomorrow.
Going back to Loox
Hi - sorry to hear about this but we did fix it for you within a couple of hours given it was a Sunday and we're in a different time zone. We did fix it right when support ...
Errors in the app (when trying to save any changes), font sizes are written i rem (not standard font sizes) and the product image in the email sent to customers are squashed. Have asked for help which has taken days without any resolution.
We're truly sorry to hear about the issues you've encountered with our app. At Opinew, we strive to offer a seamless user experience and it's clear we've missed the mark in ...
They have a great customer support focus, Unfortunately the developer company is to small to handle the support in a professional manner. The product have potential but is not finished to be sold to companies that need more flexibility in the functions. Many answer we got from the support was, we will have that in the next version. A lot of the time when asking for help the answer was, have you ...
We did spend almost 4 hours with the customer giving them pointers about the app and responding to their queries.
We've got awesome videos you can watch that explain our ...