Opinew Product Reviews App UGC

Good support, open for new ideas and features. App is stable and fast, fits our needs.

Update: 23.01.2025 - Unfortunately the App is not really stable and still has many bugs. The support is great and really trying to resolve issues, but one step forward, two steps back... The App might be good in future, but currently I can't recommend it.

Absolutely wonderful team. Unfortunately, the App is very buggy, too many issues appear all the time. The support was great and tried to help all the time, but this doesn't resolve the faulty and buggy App issues. Very sad.. Not recommended for professional use.

Suport is great. There are a couple things wrong with the app however. When importing reviews it often imports a lot of ratings but not many reviews, yet the quota is still being used. So you set 50 reviews to import but you might only get 13 along with 50 ratings. Yet the 50 ratings and reviews are being deducted from your quota.

レビューのインポート上限数があるのは仕方ないと思います。ただAmazonからレビューをインポートする場合、意図していないRatingsもインポート＆カウントされてしまうため結局レビューをほとんどインポートできませんでした。残念ながら、500件のうち100件と少ししかレビューをインポートできませんでした。求めていた使い方ができなかったので評価は上記の通りですが、レビュー機能としては良いかと思います。

We're using Opinew Product Reviews at https://homeontheswan.com/
Importing individual products works great! Unfortunaltey the mass import is not functioning for us. If that's something Opinew can resolve it'll be a 5 star product.

Feel it is more complicated and takes more to finish all the setups. The customer service is helping. Still on the way of figuring all things out.

The app is great - when it works. I've used it on a couple of my stores and every store has had problems with reviews randomly disappearing... Yesterday I was left with just 3 reviews out of the few hundred I imported on one store - which looked bad for customers. Support is a bit sketchy. They acknowledge something is wrong - and then...do nothing happens to fix the problem!

I've owned this app a few times over my 6 years dropshipping. It has potential. The interface is good and the reviews look nice - but thats when they are visible. This app is buggy. I've had them had to apply fixes several times for reviews not showing up.

If you want free, this is not the app. Its all built around sales. Free version is lame.

Support is hit or miss. Sometimes they fix my ...

It's great! It's easy to set up.
The life chat helped me get help in less than 2 minutes.

App was working fine until I tried importing reviews - now it seems unresponsive and will not allow me to delete imported review or import new reviews. I deleted app and re-added to see if that would do the trick, but I came back to the same issue.