Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,723)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to import reviews efficiently from platforms like Amazon, boosting product credibility and sales. They appreciate the user-friendly interface that is easy to set up and operate, suitable for both beginners and experienced users. The app also aids in customer email collection and features customizable review displays. A free plan option further enhances its appeal for e-commerce merchants looking to improve their online stores.

November 14, 2024

Good customer service almost 100% of the time, there was one point where it cut off and I had to start with a new customer rep but besides that really well, fast and helped me with my issues

NorthernGoods
Denmark
16 days using the app
February 28, 2024

I don't have experience of any other product reviews apps, but I have to say the support on Opinew is very good. They reply within minutes and they always see through the request, even in a different timezone. They also keep adding new features, which keeps my reviews fresh and up-to-date. John-Paris Kent

John-Paris Kent
United Kingdom
About 1 year using the app
May 4, 2024

While the interface settings may present some initial challenges, the application proves to be a valuable asset for importing reviews. Its functionality and overall performance are commendable, offering a seamless experience once settings are configured. Users appreciate its efficiency in importing reviews, making it a reliable tool for managing feedback effectively.

Tap N Grab
India
About 1 month using the app
June 1, 2024

Great tool to use.

I recommend

Many customization options.
Fast response from support.
Quick resolution.

The NXT X Store
United States
About 21 hours using the app
July 17, 2024

Great!

Vanguard e-Mart
India
23 days using the app
September 3, 2024

consigliato

MTS Racing Parts
Italy
About 20 hours using the app
September 3, 2019

Very responsive CS support. Easy interface. However, the added review wedge isn't the best design and don't have enough customisation options. But it covered the basic and did what it promised.

Alfie
United States
About 5 years using the app
Opinew replied December 8, 2023

Hello, thank you for your insightful review and 4-star rating. We're pleased to read that you appreciate our customer service and found our interface easy to use. We understand that our review widget design and its customization options didn't quite meet your expectations. We appreciate your feedback and will definitely consider these comments as we continuously strive to improve our service. We take our user's feedback very seriously, as it allows us to enhance our user experience. Please don't hesitate to reach out if you have any other suggestions.

Best regards,
The Opinew Team

February 20, 2021

great app and i really like the customization aspect of the application. it has helped me make a lot of money.

American Terry Mills
United States
Almost 3 years using the app
Opinew replied December 6, 2023

We appreciate your positive feedback! We're glad to hear that you're enjoying the customization of our app and that it's been beneficial to your business. Our goal is to provide valuable tools that help our users succeed. Your feedback reaffirms we're doing that. Don't hesitate to reach out if you ever need assistance with anything. Thanks again from the Opinew team.

June 2, 2022

I was having trouble with this app and reached out to them and they fixed all my issues right away.

Lit Life Creations
United States
Over 2 years using the app
Opinew replied June 6, 2022

Hi,

Thank you for taking the time to leave us a review. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

If you need anything in the future, please reach out to our Live Chat support and we'll be happy to help.

Have a fantastic day,
Customer Success Team | Opinew

February 17, 2021

Great app! great support! Maybe I will keep using this app. I'm believing it definitely helps our shop

Everest Work
Japan
Almost 2 years using the app
Opinew replied December 6, 2023

Thanks for your positive comments! We're so glad to hear that you're finding our app and support helpful. It's terrific that you're already seeing how Opinew can benefit your shop. If there's any uncertainty about using our app or if you need any assistance in the future, don't hesitate to get in touch. We're always here to help. Your feedback is a fundamental part of our efforts for continuous improvement. Thanks again for choosing Opinew.

Best,
The Opinew Team