Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,721)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to import reviews efficiently from platforms like Amazon, boosting product credibility and sales. They appreciate the user-friendly interface that is easy to set up and operate, suitable for both beginners and experienced users. The app also aids in customer email collection and features customizable review displays. A free plan option further enhances its appeal for e-commerce merchants looking to improve their online stores.

June 13, 2023

Quality customer service! really attentive, problems are quickly resolved ! Thank you very much for your help !

KeychainZ
France
About 2 months using the app
Opinew replied December 4, 2023

We're overjoyed to hear that you're happy with our customer service! Your satisfaction is our utmost priority and we're glad we were able to quickly resolve your issues. Thank you for your kind words and for being a valued part of our Opinew community. We're always here to provide you with the support you need.

Best wishes,
The Opinew Team

November 17, 2018

The response was really quick and helpful. The customer support is awesome. I highly recommend this app.

Stylish Men's Watches
Malaysia
About 2 months using the app
Opinew replied December 12, 2023

We're thrilled to hear you found our response time and support valuable! Thank you for recommending us and for taking the time to write this great review. Your feedback means a lot to us as we strive to provide just the kind of support you found helpful. Please feel free to get in touch if there's anything more we can assist you with - we're here to help!

Best Regards,
The Opinew Team

Edited May 16, 2020

I would give this awesome app 10 stars on 5 for the wonderful features and the fantastic support. Keep it up Opinew and thank you so much dear Tomas.

AeroEyeCare
Ghana
About 2 months using the app
Opinew replied December 8, 2023

We're thrilled to hear how much you enjoy using our app and find the features helpful! Your kind words about our support and specifically Tomas really brighten our day. We are constantly striving to offer the best possible service and your feedback validates our efforts. Keep using Opinew and do reach out if you need anything in the future. Thanks again!

Best Wishes,
The Opinew Team

March 29, 2021

Fantastic app! easy to use and navigate. the online help from the technical team is extremely quick and helpful

Front Paws
United Kingdom
About 2 months using the app
Opinew replied December 6, 2023

Hi there,

We're thrilled to hear that you find our app fantastic and easy to navigate! Our technical team will definitely appreciate your kind words about their quick and helpful assistance. We strive to provide a seamless experience for our users so your positive review means a lot to us.

Remember, we're always here for any help you need. Thanks once again for your glowing feedback.

Best,
The Opinew Team

March 15, 2021

This app is great and the support is awesome! Totally recommend the Opinew Product Reviews App! It helped me import reviews and manage them very easily!

LUNAlovedolls
Romania
About 2 months using the app
Opinew replied December 6, 2023

Thanks so much for your kind words and 5-star rating! We're glad to know that you're enjoying the Opinew Product Reviews App and found our support helpful. It's wonderful to hear that the app is making it easier for you to import and manage reviews - that's exactly what we aim for! We're really grateful for your recommendation. Your feedback contributes a lot to our growing community!

Warm regards,
The Opinew Team

December 11, 2023

Romana was so helpful

evotrendify
United States
About 2 months using the app
Opinew replied December 12, 2023

Hi,

Thank you for your wonderful 5-star review! We're delighted to hear that you found Romana's assistance beneficial.

At Opinew, we really value our superstar team members like Romana and it's fantastic that you've recognized her hard work. We agree, Romana is indeed very helpful!

Your feedback motivates our team to continue delivering exceptional customer service. Please reach out to us anytime you need assistance.

Thanks again,
The Opinew Team

Edited January 8, 2021

Our company switched to Opinew from Yotpo. It's packed with awesome features and constantly being updated with more. Their customer support is also fantastic. We would HIGHLY recommend using this app.

Mockins
United States
About 2 months using the app
Opinew replied December 6, 2023

Hi there,

Your feedback has warmed all our hearts at Opinew! We're thrilled to know that you're enjoying the switch and find our features and updates beneficial for your company. We strive to create the best experience for our users, so your acknowledgment really means a lot to us.

Also, we're glad to hear that you've had a positive experience with our customer support. Our team will certainly be happy to know that their efforts are appreciated.

Your recommendation truly boosts our morale and confirms that we're on the right track. We highly value your input and will continue improving our app to serve you better.

Thank you once again for your golden review.

Best Regards,
The Opinew Team

July 31, 2023

Great customer service and got the job DONE! I needed the reviews widget installed properly and it took 5 minutes.

EzySleepz
United States
About 2 months using the app
Opinew replied December 4, 2023

Hello! We're over the moon to hear that you had a fantastic experience with our customer service—and that we could help with your reviews widget installation so swiftly! Your feedback serves as a great motivation for the team here at Opinew, reinforcing our commitment to offer top-notch service. We hope you continue to enjoy our app and services. Thank you for your glowing 5-star rating!

Best wishes,
The Opinew Team

January 8, 2024

Esta guay

NadaBasico Calzados
Spain
About 2 months using the app
September 7, 2022

Amazing app! It's amazing! It's a must-have for any shopify store.
Excellent app! Great service! They are always available to help you with any questions or special requests. I have to talk about their phenomenal customer service as well. I messed up while trying to upload reviews, and reached out via chat. I wasn't expecting a response because it was late in the evening, but not only did I get one, they went above and beyond to ensure everything was working the way I needed it to. I wasn't sure about upgrading but I am now. I'm totally sold. Highly recommend!!

Richly Random
United States
About 2 months using the app
Opinew replied August 23, 2023

This is exactly what we want, to be available to go above and beyond 24/7 for our merchants.

I'm so glad you are having a great experience, thanks for the 5-star review. Review apps need reviews too!

You know you can reach out to us *anytime* if you need any changes made or just want some advice on your review strategy.

Thanks again,

-Customer Success Team