Reviews (1,736)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its excellent customer support and efficient review importing from platforms like Amazon. They appreciate its user-friendly interface, easy setup, and the ability to boost sales by enhancing trust through customer reviews. The app supports multiple languages, offers extensive customization, and features a free plan, making it accessible for various business sizes. Its quick onboarding and seamless Shopify integration are also highlighted.

November 22, 2018

We use this app on all of our stores and it helps with conversions massively.

The developer is very responsive and nothing seems to be a problem for them. Super happy with this as it does a lot more than other review apps that we have tried. The latest update has made the Admin side of the app much faster.

jsbradshaw
United Kingdom
About 2 months using the app
Opinew replied December 12, 2023

Thanks a lot for your enthusiastic review. We're absolutely delighted to hear that Opinew Product Reviews App UGC has been contributing significantly to conversions across all your stores. Our team always strives to deliver quick responses and easy-to-use solutions, so we're very happy this has been your experience. We're also thrilled to learn that you are finding our app more beneficial than others you've tried and appreciate your positive feedback on the latest update. Your support really means a lot to us and helps us to continue to improve and serve you better.

Thank you once again.

Best regards,
Opinew Team

June 13, 2020

Great App and very good customer support. Had many sales after the customers read other reviews. Thanks!

BPA-RACING
Germany
About 2 months using the app
Opinew replied December 7, 2023

Hi there! We're thrilled to hear that you're finding our app great and our customer support very good. Your positive comments mean a lot to us. We are also delighted that the application has been beneficial in increasing your sales through customers reading the reviews. Your success is our success! Please don't hesitate to reach out if there’s anything else we can assist you with. Remember, your feedback drives our improvement. Thanks for choosing Opinew.

Best wishes,
The Opinew Team

March 14, 2023

It looks great on my website and helps with conversions.
The product works very well. Really good app

luxurdecora.com
Slovakia
About 2 months using the app
Opinew replied March 15, 2023

Hi,
Thank you for leaving us a 5🌟 review!
Feel free to reach out to our support team if you need any assistance.

Customer Success Team | Opinew

June 27, 2018

Very Great app,and great support team as well . it's so easy , in just some clicks i can import so many review to my store.

Goodwholly
France
About 2 months using the app
Opinew replied December 12, 2023

We're thrilled to hear that you find Opinew Product Reviews App easy to use and helpful for importing reviews to your store. Your positive words about our app and support team truly mean a lot to us. We're here to provide the best service possible, so it's great to know that we're meeting that goal. Thank you for your 5-star rating and amazing review!

Best wishes,
The Opinew Team

April 24, 2020

this just simple and works perfect with no doubt just understand the program
thanks you keep adding more stuffs

everynewdeals
United States
About 2 months using the app
Opinew replied December 8, 2023

We're thrilled to know that you find Opinew Product Reviews App UGC simple, perfect, and easy to understand! Your positive experience is what we always strive for. We truly appreciate your supportive feedback and your suggestion to keep adding more features. We will definitely keep it in mind as we continue to develop our app. Thank you for your 5-star review!

With appreciation,
The Opinew Team

April 22, 2020

support is good. better than looxs reviews. had an issue with home page and fixed it right away. 5 stars!!

Oncloudnineshop
United States
About 2 months using the app
Opinew replied December 8, 2023

Thank you for the fantastic rating! We're thrilled to hear that our support team was able to assist you promptly with your homepage issue. It's fantastic to know that you find our service better than others you have tried. Your feedback is vital to us, and we're always here to support you.

Best wishes,
The Opinew Team

December 11, 2023

Romana was so helpful

evotrendify
United States
About 2 months using the app
Opinew replied December 12, 2023

Hi,

Thank you for your wonderful 5-star review! We're delighted to hear that you found Romana's assistance beneficial.

At Opinew, we really value our superstar team members like Romana and it's fantastic that you've recognized her hard work. We agree, Romana is indeed very helpful!

Your feedback motivates our team to continue delivering exceptional customer service. Please reach out to us anytime you need assistance.

Thanks again,
The Opinew Team

October 27, 2023

I am new to the application and I did not know what to do, so their customer service contacted me, and I really want to praise their help and speed of response, and in particular I want to thank Nisha for her help. She deserves more than 5 stars.

Modi Mask
Saudi Arabia
About 2 months using the app
Opinew replied December 4, 2023

Hello,

We feel thrilled to hear about your positive experience with our customer service team and the helpful assistance you received from Nisha. We're committed to providing swift and effective support, and we're glad it shone through in your case.

Being new to any application can present a learning curve, so never hesitate to reach out if more questions arise in the future. Remember, we're always here to guide you.

We appreciate your 5-star rating and kind words. Thanks for choosing Opinew.

Best Regards,
The Opinew Team

June 14, 2021

Very helpful. I thought I was going to need to learn another app. The chat is responsive and really great at meeting your needs. I like this better than the one Shopify offers.

Royal 8 International Tea
United States
About 2 months using the app
Opinew replied December 6, 2023

We're thrilled to hear that you found our app very helpful and superior to the one offered by Shopify. It's great to know that our chat feature has succeeded in meeting your needs. We always aim at providing responsive and quality service to our valued users like you. Your wonderful feedback motivates us to improve further and keep up with our service delivery.

Feel free to reach out in case of any concerns, questions, or suggestions. We welcome your feedback.

With gratitude,
The Opinew Team

July 6, 2023

I would very much recommend Opinew! Excellent customer service when you need to troubleshoot.
It is very easy to use, and the staff are very helpful and quick to respond.

Kitchnology
United Kingdom
About 2 months using the app
Opinew replied December 4, 2023

Thank you for your glowing review! We're thrilled to hear that you're finding Opinew easy to use and our team responsive and helpful. Excellent customer service is always our priority, and it's wonderful to know that we're making a difference. We truly appreciate your support and recommendation. Your feedback motivates us to keep doing our best. Thanks for being part of the Opinew community!

Best Regards,
The Opinew Team