Reviews (1,736)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its excellent customer support and efficient review importing from platforms like Amazon. They appreciate its user-friendly interface, easy setup, and the ability to boost sales by enhancing trust through customer reviews. The app supports multiple languages, offers extensive customization, and features a free plan, making it accessible for various business sizes. Its quick onboarding and seamless Shopify integration are also highlighted.

June 5, 2020

This help is quite user-friendly and easy to understand with a free plan available. Had certain issues with the alignment but the support gave easy to follow instructions that I could resolve myself.

Soteria Official
Singapore
About 2 months using the app
Opinew replied December 8, 2023

Hello,

We're thrilled to hear that you find our app user-friendly and the free plan helpful. We understand issues can come up and we're glad our support team could provide you with easy instructions to resolve the alignment issue.

Your feedback helps us continue to improve and provide the best service possible. Thanks for taking the time to give us a 5-star review!

Best wishes,
The Opinew Team

October 27, 2020

GOOD CUSTOMER SEVICE!!!!!!!!!!!!!!!!!!!!!!GOOD CUSTOMER SEVICE!!!!!!!!!!!!!!!!!!!!!!GOOD CUSTOMER SEVICE!!!!!!!!!!!!!!!!!!!!!!

UBEATOR
United Kingdom
About 2 months using the app
Opinew replied December 6, 2023

We're so glad to hear that you had a great experience with our customer service! Your feedback shines brightly as it helps us make continuous strides towards creating better experiences for all of our users. Your enthusiasm is absolutely infectious. Thanks for being a part of the Opinew community!

- The Opinew Team

November 28, 2023

Use this review app for both of our businesses, and absolutely love the amazing customer support. Any issue or question I've had, they've been able to help resolve very quickly.

MyVada Supplements
United States
About 2 months using the app
Opinew replied December 4, 2023

Thanks for your fantastic review! We're thrilled to hear that you've found our customer support helpful for both of your businesses. We pride ourselves on our quick response time, so it's great that we could assist you efficiently. Remember, you can always reach out if any other questions or issues arise. Thank you for choosing Opinew. We appreciate your support!

Best,
The Opinew Team

June 6, 2021

After, installing and trying other companies apps, I was surprised that tech support was available early this Sunday Morning! For that reason, is why I made the decision to stick with them. And not only for that reason, I love the many features that they have at affordable price. And the last reason, is the tech support went out of his way to help me deleted some coding that was left from other installed apps. I am happy with them and glad my search is over! Its tons of apps, but having customer service/tech support available 24/7 to help with some of the features, is a major key! Thanks again!

Potent Jamaican Black Castor Oil
United States
About 2 months using the app
Opinew replied December 6, 2023

Hello,

We really appreciate your detailed review! Knowing that our technical support was able to assist you promptly on a Sunday morning brings us great joy.

Your satisfaction with our various features and affordability is truly a testament to our efforts in providing a valued service. We always strive to go the extra mile for our customers, just like when our team helped delete redundant coding from your other apps.

Your acknowledgement of our 24/7 customer service resoundingly echoes our commitment to always being there for our users. We're happy to have you onboard and will continue working hard to exceed your expectations.

Please feel free to reach out if you ever require any assistance. Your feedback aids us in continually enhancing our services.

Best Regards,
The Opinew Team

January 8, 2019

Best app to import reviews. Support team is awesome. They are available anytime to help you. I have used many apps and this is by far the best one.

MerchBlue
United States
About 2 months using the app
Opinew replied December 11, 2023

Thank you so much for your kind words! We're really pleased to hear that you've found Opinew to be the best app for importing reviews and that our support team has been there when you needed them. We make it a priority to assist our customers whenever they're in need and your acknowledgment of that means a lot to us. Your review helps us to know we're on the right path. Thanks once again for your high rating and positive review, we truly appreciate it!

Best Regards,
The Opinew Team

October 10, 2023

Easy to use and great support

Solellampan
Sweden
About 2 months using the app
Opinew replied December 4, 2023

Hello,

We're thrilled to hear that you've found our app easy to use and have had positive interactions with our support team!
Your feedback warms our hearts and fuels our commitment to continue enhancing the Opinew experience.
We truly appreciate you taking the time to review us.

Best Wishes,
The Opinew Team

September 3, 2021

Very nice app. I Like it. The customer service is also very good and very patient. This is the best comment plugin ever used.

MEJYJEM
China
About 2 months using the app
Opinew replied December 5, 2023

We're thrilled to hear your positive words about Opinew! Our team is genuinely thankful for your 5-star rating and your appreciation of our customer service. It brings us great joy knowing that you find our app useful and describe it as the best comment plugin you've ever used. Your satisfaction is our number one priority, and it's users like you that make our job wonderful! We're here for you anytime.

Best Regards,
The Opinew Team

November 16, 2022

I was able to get my Amazon reviews transferred right away and the support people work on the weekends too and they helped me fix a bug right away. I was trying another app but that one was glitchy so I'm SO glad I found this one. PLUS it's free so it doesn't get any better than that. I would really recommend.

enoelkdesign
United States
About 2 months using the app
Opinew replied December 8, 2022

Hi,
Thank you for leaving us a positive review!
We are glad to hear that you were able to transfer your Amazon reviews and that our support team was able to assist you with any issues you experienced. We appreciate your feedback and will continue to work hard to provide excellent service.

Have a great day,
Opinew team

May 15, 2023

Support was quick to respond to my questions.
Daniel has the best support team that I have ever encountered

ZenMigraine
Canada
About 2 months using the app
Opinew replied December 4, 2023

Hi there,

We're thrilled to hear that you had a great experience with our support team! We strive to provide efficient and top-notch assistance, and we're pleased to know that we hit the mark for you with Daniel. Your kind words greatly motivate us to keep doing what we're doing.

Your feedback is extremely important to us and it helps us continually strive for outstanding service.

Thank you again for your amazing support!

Best Regards,
Opinew Team

May 1, 2020

Easy to use. I love how customers/visitors or my site show interest in my products. Thank you so much!

PANDEMIXSENTIALS
Canada
About 2 months using the app
Opinew replied December 8, 2023

We're thrilled to hear that you find our app easy to use, and that it's helped in generating interest in your products. Your kind words truly light up our day. Thank you so much for your 5-star review. It matters a lot to us!

Best Wishes,
The Opinew Team