Reviews (1,736)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its excellent customer support and efficient review importing from platforms like Amazon. They appreciate its user-friendly interface, easy setup, and the ability to boost sales by enhancing trust through customer reviews. The app supports multiple languages, offers extensive customization, and features a free plan, making it accessible for various business sizes. Its quick onboarding and seamless Shopify integration are also highlighted.

December 7, 2023

Kemal helped me very good with my website

COOLMOUNTAINS.EU
Netherlands
About 2 months using the app
Opinew replied December 11, 2023

We're thrilled to hear that Kemal was of great help in optimizing your website. We strive to provide the best assistance to our users, and we're proud that Kemal could make that a reality for you.

Thank you for your encouraging words and impressive 5-star rating. Your feedback fuels us to work even harder in ensuring the best user experience.

Best Regards,
The Opinew Team

February 16, 2020

It is Sunday today and Tomasz helped me out with the installation which was very difficult to do it by my self as my website theme is horrific.
Thanks

Hi Honey
India
About 2 months using the app
Opinew replied December 8, 2023

Hello,

We're thrilled to hear that you had a positive experience with our support team! Your kind words about Tomasz are truly appreciated. It's part of our mission to ensure our clients feel supported, especially when dealing with difficult installations. We are here to make your user experience as smooth as possible, no matter your website theme!

Your feedback goes a long way to help us continue our quality service. If you ever need assistance in the future, don't hesitate to reach out.

Best wishes,
The Opinew Team

November 28, 2018

Fast, easy and flexible application!
Customer service attentive and provides answers very quickly, I strongly advice!

99posture
France
About 2 months using the app
Opinew replied December 12, 2023

Thank you so much for your kind words and magnificent 5-star rating! It's uplifting to read that you found our app fast, easy, and flexible, just the experience we want for our valued users.

Your praise for our customer service highlights one of the things that we focus on - timely, attentive responses. We're delighted that this aspect of our service stood out for you.

Comments like yours inspire us to continue improving and delivering top-notch service to our lovely users. Do reach out if you need any further assistance or have something to share.

Thank you once again for recommending us and for being a part of the Opinew community!

Best Wishes,
The Opinew Team

April 14, 2020

This app is an excellent app to import reviews from Amazon and other platforms. It is easy to set up and start importing reviews. They have also very helpful customer service. Highly Recommended!!!

AtYouta
Canada
About 2 months using the app
Opinew replied December 8, 2023

Thank you for the fantastic review and the 5-star rating! We are thrilled to hear that you find Opinew easy to use and beneficial in importing reviews from various platforms. Knowing that our customer service was able to assist you effectively brings us great joy. We deeply appreciate your endorsement and it motivates us to continue enhancing our services. Your feedback plays a pivotal role in our constant pursuit for user satisfaction. Remember that we're always here to support you.

Best regards,
The Opinew Team

October 4, 2018

I decided to try this app because an other review app that I used in my shop slowed down the loading page. But Opinew app is perfect! I have no problems with slowing down the product pages. I am very satisfied. The customer service is also very friendly and answers fast! Thank you very much.

Anime Unicorn
Germany
About 2 months using the app
Opinew replied December 12, 2023

We're absolutely thrilled to hear that our Opinew app fits perfectly with your shop's needs and the speed performance is up to your satisfaction. We always strive to create a seamless user experience and it feels wonderful knowing it's making a difference for you. Your kind words about our customer service mean so much, as we aim to provide quick and friendly assistance. Thank you so much for this fantastic review.

We would love to continue enhancing your experience and meeting your business needs. Your feedback drives our improvements!

Best regards,
Opinew Team

Edited September 15, 2022

I just completed the onboarding process and imported my reviews. I got Help trough out and it was a pleasant experience, everything was easy and I got some clean looking reviews with minimal work, thanks a lot!

MixedArts
Sweden
About 2 months using the app
Opinew replied December 5, 2023

Hi there,

We are thrilled to hear that you had a pleasant experience with our onboarding process and found it easy to import your reviews. Knowing that the reviews are clean looking and required minimal effort is fantastic feedback for us.

Thank you so much for sharing this. Your feedback really makes a difference to our team.

Best Regards,
The Opinew Team

October 8, 2020

I had an issue with some review star icons not centering under product prices, as well as my verified badges overlapping the dates in the review boxes. I contacted support, they helped me get it all figured out within 20 minutes, and my site is looking better than ever! I'm loving Opinew, I highly recommend them!

Sunny Juiced
United States
About 2 months using the app
Opinew replied December 6, 2023

Hi there,

We're glad to hear that you're loving Opinew! Taking note of your initial issue with the star icons and verified badges, we're so glad our support team could help you resolve the problem in such a short time. It's wonderful to know that your site is looking better than ever now!

Your positive recommendations mean a lot to us. Thanks for letting others know about your experience with Opinew. We are grateful for feedback like yours as it aids us in maintaining a high standard of service. Keep enjoying our app, and if you ever encounter any other issues, remember we're here to help.

Kind Regards,
The Opinew Team

May 3, 2019

Very helpful app. The support team is helpful too. Quick replies and actions to my question.Recommend to shopify users!

PLUSWEETY
United States
About 2 months using the app
Opinew replied December 11, 2023

Thank you for your glowing review! We're thrilled to hear that you find our app helpful and that our support team was able to assist you promptly. Your recommendation means a lot to us! Please feel welcome to reach out if you have more questions or need further assistance in the future. Your feedback and satisfaction are very important to us.

Best wishes,
The Opinew Team

June 9, 2018

If there is an APP you need, this is the one!
My website already looks professional and I am 100% sure I get the customers trust. This is an App ALL stores should have.

And the customer service is awesome. I had some small issues in the beginning, but Tomaz at support respond almost in a minute and fixed the problems. Even in the weekends he gave support. Night and day.
I was wondering if he never sleep :)

I give 5 stars. If there was more stars to give, I would give them all.

Keep it up guys!

Rosies Fashion And Lifestyle
Norway
About 2 months using the app
Opinew replied December 12, 2023

We're humbled by your positive feedback! It's fantastic to hear that you regard us as a must-have app and you're seeing your website look more professional. Your trust and the trust of your customers are our top priority.

We're glad to know our customer service, especially the assistance from Tomaz, exceeded your expectations. We assure you he does get some sleep, but is always enthusiastic to help you out!

There's nothing that makes us happier than hearing our clients would give us more than 5 stars! We'll definitely relay your kind words to Tomaz and the whole team.

Thank you once again for your wonderful review. Your feedback fuels our drive to deliver an even better service!

Best wishes,
The Opinew Team

September 18, 2023

Great app, fast support response. Recommended!

FoolMate
Lithuania
About 2 months using the app
Opinew replied December 4, 2023

Hi there,

We're thrilled to hear you're having a positive experience with our Opinew Product Reviews App UGC and our support team! Your recommendation means a lot to us. It's feedback from valued customers like you that helps us continue to improve and deliver the best possible service. Thank you!

Best,
The Opinew Team