Reviews (1,737)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its excellent customer support and efficient review importing from platforms like Amazon. They appreciate its user-friendly interface, easy setup, and the ability to boost sales by enhancing trust through customer reviews. The app supports multiple languages, offers extensive customization, and features a free plan, making it accessible for various business sizes. Its quick onboarding and seamless Shopify integration are also highlighted.

September 18, 2023

Great app, fast support response. Recommended!

FoolMate
Lithuania
About 2 months using the app
Opinew replied December 4, 2023

Hi there,

We're thrilled to hear you're having a positive experience with our Opinew Product Reviews App UGC and our support team! Your recommendation means a lot to us. It's feedback from valued customers like you that helps us continue to improve and deliver the best possible service. Thank you!

Best,
The Opinew Team

May 20, 2020

Great app and customer service is wonderful and quick. The reviews layout looks great compared to some other app out there.

alpineelites
United States
About 2 months using the app
Opinew replied December 8, 2023

Hi there,

We're thrilled to hear that you're enjoying Opinew's app and the layout of our reviews. High praise indeed! And knowing that you find our customer service quick and helpful just brightens our day.

Thanks for taking the time to leave your feedback. It gives all of us here at Opinew a real boost. It's important to us understanding how we’re doing from your perspective.

Best regards,
Opinew Team

February 6, 2020

Thank you for your great support, I really appreciated your help in creating the right field with our products!

E&R Germany
Germany
About 2 months using the app
Opinew replied December 8, 2023

We're thrilled to hear that you've had a great experience with our support team! Our goal is to provide efficient and helpful assistance to our customers, so your feedback is wonderful to hear. Thank you for recognizing the supportive environment we strive to create at Opinew. Keep us posted if you need any further help with your product fields or anything else. We are always here to support you!

Best wishes,
The Opinew Team

October 10, 2022

The app is very easy to use and provides great assistance.
I will continue my subscription because everything has been satisfactory. Especially appreciate Romana's help from customer support!

Cureops
United States
About 2 months using the app
Opinew replied December 5, 2023

We're thrilled to hear that you're finding our app easy to use and helpful! Your continued subscription means a lot to us. We'll make sure to pass your compliments on to Romana – she'll be delighted to hear that she's made a positive impact on your experience.

Your feedback helps us to continuously improve and deliver the best possible service. Thank you for going the extra mile and leaving us such a wonderful review.

Best,
The Opinew Team

October 16, 2020

Best support of any app I've used. Definitely recommend using Opinew. Their staff always responds in less than 5 minutes.

Cereal Squad
United States
About 2 months using the app
Opinew replied December 6, 2023

Thank you very much for your positive feedback and recommendation! We're thrilled to hear that you had such a great experience with our support team. Your satisfaction is our priority, and we truly appreciate you acknowledging our quick response time. Reviews like yours help us to stay motivated and continue delivering high-quality service to our customers. Thanks again for choosing Opinew, we look forward to our continued partnership!

- The Opinew Team

July 15, 2020

Works great. Easy to use and customer service responded quickly and were helpful. I Would recommend.

RIISE NYC
United States
About 2 months using the app
Opinew replied December 6, 2023

Hello! It's such a delight to hear that you're finding our Product Reviews App user-friendly and effective. We're thrilled to know our customer service team was able to assist you promptly. Your kind words and the recommendation mean a lot to us! Preferring Opinew to others really tells us we're on track! In our ongoing efforts to improve, we truly appreciate your input. Feel free to reach out if there's anything else we can do for you. Thanks again!

Best wishes,
The Opinew Team

May 1, 2022

Opinew was a great alternative to other review apps.
Excellent app that delivers exactly what it promises! The review portal that we choose across all shops.

Zaggy Store
Brazil
About 2 months using the app
Opinew replied May 1, 2022

Hi there,
Thank you very much for this 5-star review! We are working every day to make sure that Opinew is the best import review app on the market, and we're always open to feedback or suggestions.

We hope that you'll continue to use the app and share your experience with us.

All the best,
Customer Success Team | Opinew

November 2, 2023

This is a fantastic app. Not only is the design top notch, but it is very simple to use, although complex. Support is excellent. I recommend a 1 on 1 with Paul, because there are questions that can be answered more efficiently in a call. Import from Amazon was very easy. And it saves you a ton of money and time to collect fresh reviews in your shop, especially if you were used to using something like Trusted Shops. We set up the option of showing the review snippets in Google Shopping campaigns. Paul walked us through this setup, which I also recommend! This will take some time to show on search engine pages, so eager to see the results once Google publishes the reviews. You may need some small adaptions to your theme if it is heavily customized. But the Opinew support team also lends a helping hand here.

All in all extremely impressed by this app!

mia mai
Germany
About 2 months using the app
Opinew replied December 4, 2023

Hello,

Thank you for taking the time to share your positive experience with our product! We are thrilled to hear that you find Opinew to be so beneficial, and that you found import from Amazon to be simple. Also, we appreciate your recognition of the excellent support provided by Paul and the rest of our team.

We're eager as well to see the outcomes of the review snippets showing up in your Google Shopping campaigns. Your patience and understanding with this and any necessary theme adaptations is much appreciated.

Reviews like yours help continue our dedication towards ease of use and efficiency. Remember, we're always here to lend a helping hand when you need it, and your feedback means a lot to us.

Thanks again!

Best,
The Opinew Team

April 18, 2020

Buena aplicación y buen servicio gratuito

SOFIK ANIMALS
Spain
About 2 months using the app
Opinew replied December 8, 2023

¡Hola! Agradecemos tus amables palabras. Estamos encantados de saber que te gusta nuestra aplicación y el servicio gratuito que ofrecemos. Tu satisfacción es nuestra máxima prioridad y nos esforzamos en ofrecer una excelente experiencia a nuestros usuarios.

De nuevo, muchísimas gracias por dedicar un momento a puntuarnos con 5 estrellas. Tu retroalimentación es realmente importante para nosotros.

Saludos cordiales,
El equipo de Opinew

November 27, 2023

Love the features provided by this app. Kemal was super friendly and helpful when I have some enquiries. Thanks!

OnlyBlends
Singapore
About 2 months using the app
Opinew replied December 4, 2023

We're thrilled to hear that you are enjoying the features of our app! Your kind comments about Kemal have been relayed to him, and he also sends his gratitude. We always strive to provide friendly and helpful service to our users. Should you have any further questions or require assistance, don't hesitate to get in touch. Your feedback truly matters to us. Thanks a lot!

Best regards,
The Opinew Team