Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,721)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to import reviews efficiently from platforms like Amazon, boosting product credibility and sales. They appreciate the user-friendly interface that is easy to set up and operate, suitable for both beginners and experienced users. The app also aids in customer email collection and features customizable review displays. A free plan option further enhances its appeal for e-commerce merchants looking to improve their online stores.

April 14, 2020

This app is an excellent app to import reviews from Amazon and other platforms. It is easy to set up and start importing reviews. They have also very helpful customer service. Highly Recommended!!!

AtYouta
Canada
About 2 months using the app
Opinew replied December 8, 2023

Thank you for the fantastic review and the 5-star rating! We are thrilled to hear that you find Opinew easy to use and beneficial in importing reviews from various platforms. Knowing that our customer service was able to assist you effectively brings us great joy. We deeply appreciate your endorsement and it motivates us to continue enhancing our services. Your feedback plays a pivotal role in our constant pursuit for user satisfaction. Remember that we're always here to support you.

Best regards,
The Opinew Team

October 4, 2018

I decided to try this app because an other review app that I used in my shop slowed down the loading page. But Opinew app is perfect! I have no problems with slowing down the product pages. I am very satisfied. The customer service is also very friendly and answers fast! Thank you very much.

Anime Unicorn
Germany
About 2 months using the app
Opinew replied December 12, 2023

We're absolutely thrilled to hear that our Opinew app fits perfectly with your shop's needs and the speed performance is up to your satisfaction. We always strive to create a seamless user experience and it feels wonderful knowing it's making a difference for you. Your kind words about our customer service mean so much, as we aim to provide quick and friendly assistance. Thank you so much for this fantastic review.

We would love to continue enhancing your experience and meeting your business needs. Your feedback drives our improvements!

Best regards,
Opinew Team

Edited September 15, 2022

I just completed the onboarding process and imported my reviews. I got Help trough out and it was a pleasant experience, everything was easy and I got some clean looking reviews with minimal work, thanks a lot!

MixedArts
Sweden
About 2 months using the app
Opinew replied December 5, 2023

Hi there,

We are thrilled to hear that you had a pleasant experience with our onboarding process and found it easy to import your reviews. Knowing that the reviews are clean looking and required minimal effort is fantastic feedback for us.

Thank you so much for sharing this. Your feedback really makes a difference to our team.

Best Regards,
The Opinew Team

September 18, 2023

Great app, fast support response. Recommended!

FoolMate
Lithuania
About 2 months using the app
Opinew replied December 4, 2023

Hi there,

We're thrilled to hear you're having a positive experience with our Opinew Product Reviews App UGC and our support team! Your recommendation means a lot to us. It's feedback from valued customers like you that helps us continue to improve and deliver the best possible service. Thank you!

Best,
The Opinew Team

October 8, 2020

I had an issue with some review star icons not centering under product prices, as well as my verified badges overlapping the dates in the review boxes. I contacted support, they helped me get it all figured out within 20 minutes, and my site is looking better than ever! I'm loving Opinew, I highly recommend them!

Sunny Juiced
United States
About 2 months using the app
Opinew replied December 6, 2023

Hi there,

We're glad to hear that you're loving Opinew! Taking note of your initial issue with the star icons and verified badges, we're so glad our support team could help you resolve the problem in such a short time. It's wonderful to know that your site is looking better than ever now!

Your positive recommendations mean a lot to us. Thanks for letting others know about your experience with Opinew. We are grateful for feedback like yours as it aids us in maintaining a high standard of service. Keep enjoying our app, and if you ever encounter any other issues, remember we're here to help.

Kind Regards,
The Opinew Team

November 2, 2023

This is a fantastic app. Not only is the design top notch, but it is very simple to use, although complex. Support is excellent. I recommend a 1 on 1 with Paul, because there are questions that can be answered more efficiently in a call. Import from Amazon was very easy. And it saves you a ton of money and time to collect fresh reviews in your shop, especially if you were used to using something like Trusted Shops. We set up the option of showing the review snippets in Google Shopping campaigns. Paul walked us through this setup, which I also recommend! This will take some time to show on search engine pages, so eager to see the results once Google publishes the reviews. You may need some small adaptions to your theme if it is heavily customized. But the Opinew support team also lends a helping hand here.

All in all extremely impressed by this app!

mia mai
Germany
About 2 months using the app
Opinew replied December 4, 2023

Hello,

Thank you for taking the time to share your positive experience with our product! We are thrilled to hear that you find Opinew to be so beneficial, and that you found import from Amazon to be simple. Also, we appreciate your recognition of the excellent support provided by Paul and the rest of our team.

We're eager as well to see the outcomes of the review snippets showing up in your Google Shopping campaigns. Your patience and understanding with this and any necessary theme adaptations is much appreciated.

Reviews like yours help continue our dedication towards ease of use and efficiency. Remember, we're always here to lend a helping hand when you need it, and your feedback means a lot to us.

Thanks again!

Best,
The Opinew Team

June 9, 2018

If there is an APP you need, this is the one!
My website already looks professional and I am 100% sure I get the customers trust. This is an App ALL stores should have.

And the customer service is awesome. I had some small issues in the beginning, but Tomaz at support respond almost in a minute and fixed the problems. Even in the weekends he gave support. Night and day.
I was wondering if he never sleep :)

I give 5 stars. If there was more stars to give, I would give them all.

Keep it up guys!

Rosies Fashion And Lifestyle
Norway
About 2 months using the app
Opinew replied December 12, 2023

We're humbled by your positive feedback! It's fantastic to hear that you regard us as a must-have app and you're seeing your website look more professional. Your trust and the trust of your customers are our top priority.

We're glad to know our customer service, especially the assistance from Tomaz, exceeded your expectations. We assure you he does get some sleep, but is always enthusiastic to help you out!

There's nothing that makes us happier than hearing our clients would give us more than 5 stars! We'll definitely relay your kind words to Tomaz and the whole team.

Thank you once again for your wonderful review. Your feedback fuels our drive to deliver an even better service!

Best wishes,
The Opinew Team

May 3, 2019

Very helpful app. The support team is helpful too. Quick replies and actions to my question.Recommend to shopify users!

PLUSWEETY
United States
About 2 months using the app
Opinew replied December 11, 2023

Thank you for your glowing review! We're thrilled to hear that you find our app helpful and that our support team was able to assist you promptly. Your recommendation means a lot to us! Please feel welcome to reach out if you have more questions or need further assistance in the future. Your feedback and satisfaction are very important to us.

Best wishes,
The Opinew Team

May 20, 2020

Great app and customer service is wonderful and quick. The reviews layout looks great compared to some other app out there.

alpineelites
United States
About 2 months using the app
Opinew replied December 8, 2023

Hi there,

We're thrilled to hear that you're enjoying Opinew's app and the layout of our reviews. High praise indeed! And knowing that you find our customer service quick and helpful just brightens our day.

Thanks for taking the time to leave your feedback. It gives all of us here at Opinew a real boost. It's important to us understanding how we’re doing from your perspective.

Best regards,
Opinew Team

February 6, 2020

Thank you for your great support, I really appreciated your help in creating the right field with our products!

E&R Germany
Germany
About 2 months using the app
Opinew replied December 8, 2023

We're thrilled to hear that you've had a great experience with our support team! Our goal is to provide efficient and helpful assistance to our customers, so your feedback is wonderful to hear. Thank you for recognizing the supportive environment we strive to create at Opinew. Keep us posted if you need any further help with your product fields or anything else. We are always here to support you!

Best wishes,
The Opinew Team