Reviews (1,737)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its excellent customer support and efficient review importing from platforms like Amazon. They appreciate its user-friendly interface, easy setup, and the ability to boost sales by enhancing trust through customer reviews. The app supports multiple languages, offers extensive customization, and features a free plan, making it accessible for various business sizes. Its quick onboarding and seamless Shopify integration are also highlighted.
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Perfect app. Is working very well and the team is very helpful. The display is very clean and easy for the customers
Hi there,
Thank you for taking the time to leave us a review. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
If you need anything in the future, please reach out to our Live Chat support and we'll be happy to help.
Customer Success Team | Opinew
Excellent App! Very quick and easy to install and displays all my existing reviews from Amazon without me having to start from scratch on my website.
Had a very minor problem which was quickly resolved by Tomasz, who provided excellent customer service.
Highly recommended if you sell on Amazon.
Thank you so much for your glowing review! We're thrilled to hear how Opinew has streamlined your review import process and that you found it quick and easy to install. Our aim is to make your transition as smooth as possible, and it's great that this was your experience.
We also appreciate the special mention for Tomasz. He'll be delighted to know he was able to help. It's the quick problem resolution and excellent customer service that we always strive for.
Remember, if you ever have any more concerns or queries, our team is always here ready to assist. Thanks again for your recommendation and your support in our journey. We're glad to be a part of your Amazon selling venture.
Best Regards,
The Opinew Team
Muy buen servicio, tiene todo lo que necesitaba, responden y resuelven los problemas rapido :)
Muchas gracias por su fantástica valoración. Nos alegra saber que nuestro servicio satisfizo sus necesidades y que valoró nuestra rápida respuesta a los problemas. En Opinew siempre nos esforzamos por brindarle la mejor experiencia posible. Su feedback es muy importante para nosotros. Gracias de nuevo, equipo de Opinew.
One the best services I have ever seen. Excellent support, very quick response.
They can even help you add widgets for your store if that is not something you are familiar with.
Thank you for the stellar review! We're thrilled to hear you had such a positive experience with our services and found our support helpful. Your specific mention about how we assisted in adding widgets to your store is much appreciated. It’s our aim to make things as easy as possible for our users. We sincerely thank you for your support, and we're here to assist you anytime. Your feedback is crucial in guiding our efforts to continuously improve.
From,
The Opinew Team
Zero stars, as the developers of this app have proven that they will shamelessly REMOVE essential features of your paid plan in order to force you to "upgrade".
We were on one of their older plans with access to all features, but recently they introduced their new pricing plans. Instead of grandfathering us into the features we already had, the developers REMOVED the features which were essential to our business without warning, and demanded us to "upgrade" for to access the features we already had. The most frustrating part is that they aren't even new features. We used to have access to Questions and Answers, Klaviyo, Combined Reviews, etc for 1 price, and now we have none of them. We are moving to a new service asap.
Hi, we have left some time before replying to this review as we have tried to get in touch with you over 5 times with no replies.
To clarify to other brands reading this;
This merchant was on a grandfathered plan from 2020 and in sometime in 2021 downgraded to one of our newer plans at nearly half the price.
They reached out to us in Nov 23 asking why they don't have the features they used to have, we explained to them that they downgraded and even offered to give them all of the features back if they changed their plan to a slightly higher one (Still no where near the price they used to pay)
They couldn't thank us enough for taking the time to create a discounted custom plan that would allow them to achieve their business goals. They said they were very happy and upgraded.
Shortly after we received this 1-star review and radio silence from Victoria and the team at Venture Heat.
I can only put it down to it being passed to someone else on the team who didn't know they downgraded in the past.
The key take away here is that all of our old plans are and ALWAYS WILL BE grandfathered until a change of plan is made. We always do our best to help all of our brands. But sometimes it is never enough.
Such an easy and great way to import reviews on to my website. Makes it easy for customers and myself. Highly recommend
We're thrilled to hear that you find our Opinew Product Reviews App easy to use and greatly beneficial for your website. It's great that both you and your customers find the experience smooth. We aim to keep providing an excellent user experience. Your recommendation is highly appreciated. Your feedback plays a significant role in our continuous efforts for improvement.
Thank you for your time and a wonderful review.
Best regards,
The Opinew Team
This App is simply amazing. It imports and organizes all your reviews in an efficient way. And the support is also great! Ready to help in a friendly manner! I recommend this company 100%!!
Thank you so much for your glowing review! We're thrilled to hear that you're finding our app amazing and efficient. We pride ourselves on our supportive and friendly customer service team, so it's great to know that they've been there to assist you. Your recommendation means the world to us! Thanks again for your fantastic feedback, it truly helps us to keep improving.
Kind regards,
The Opinew Team
It allows you to add comments and photos.
I love it! It's great that you can find reviews online.
They usually respond in less than a minute. Great customer service!!
Hello,
We're thrilled to hear that you love the features of our Opinew Product Reviews App! We strive to provide an interface that allows for robust user-generated content, so we are glad you found adding comments and photos useful.
It also makes us very happy to hear about your positive experience with our customer service. One of our biggest priorities at Opinew is to ensure quick and efficient responses to all our customer inquiries.
Thank you so much for your kind words and excellent star rating! Your feedback is very much appreciated and helps us continuously improve our app and service.
Kind Regards,
The Opinew Team
You can import reviews from a variety of suppliers, widgets look nice, very pleased with it so far. :)
We're thrilled to hear that you're pleased with Opinew's capabilities, especially when it comes to importing reviews from various suppliers and our widget aesthetics. Your positive experience is our foremost priority, and your feedback fuels us to work even harder to maintain our service quality. :)
If there's any way we could enhance your experience further or if you need any support, please don't hesitate to reach out to us.
We appreciate your valuable feedback and your 5-star rating!
Best,
The Opinew Team
I've tried all the review apps. They all do something a little better than the others but I settled on this one because of excellent support , easy import from multiple platforms and quick loading on product page. Def recommend.
We're thrilled to hear that you're enjoying using Opinew Product Reviews App UGC, especially the easy import feature and quick loading on product pages. Your commendation of our support team is music to our ears! We endeavor to continuously offer our users the best possible support, so it's great to see that reflected in your experience.
We are grateful for your recommendation and your high rating. Thank you for choosing to settle with us amongst all options. Don't hesitate to reach out if you ever have any queries or if there’s anything else we could help with. Your feedback and satisfaction are of utmost importance to us.
Thanks again!
Best,
The Opinew Team