Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,730)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its excellent customer support and efficient review importing from platforms like Amazon. They appreciate its user-friendly interface, easy setup, and the ability to boost sales by enhancing trust through customer reviews. The app supports multiple languages, offers extensive customization, and features a free plan, making it accessible for various business sizes. Its quick onboarding and seamless Shopify integration are also highlighted.

August 21, 2024

garbage. hours to import reviews. AVOID THIS APP.

The Travelo Bag
Australia
About 1 hour using the app
Opinew replied August 22, 2024

Hi, we are really sorry to hear about your experience with our import reviews feature. Occasionally, and depending on the amount and source of the reviews it can take up longer than expected, although we can understand the frustration, and we apologize for that.

The statistics provided by Shopify show that you have used Opinew for 50 minutes, and we have checked our support tickets and can't find any discussions with our team.
If you would like to kindly send us an email to support@opinew.com with the import issues you faced, we'd love to resolve this with you and get you set up with Opinew properly :)

Thank you, and have a great day!
The Opinew team 🌟

May 4, 2024

While the interface settings may present some initial challenges, the application proves to be a valuable asset for importing reviews. Its functionality and overall performance are commendable, offering a seamless experience once settings are configured. Users appreciate its efficiency in importing reviews, making it a reliable tool for managing feedback effectively.

Tap N Grab
India
About 1 month using the app
February 13, 2024

Great customer support and agent Tarik was very helpful on getting me started.

DiscreetGuru
United States
About 2 months using the app
Edited April 18, 2024

Suport is great. There are a couple things wrong with the app however. When importing reviews it often imports a lot of ratings but not many reviews, yet the quota is still being used. So you set 50 reviews to import but you might only get 13 along with 50 ratings. Yet the 50 ratings and reviews are being deducted from your quota.

HomeDarlings
Austria
30 days using the app
January 31, 2024

The support team is very helpful.
Although there were some issues, their chat support was quick and helpful.

Cleanda
Switzerland
About 1 month using the app
January 20, 2024

They helped me resolve my issue quickly and kindly. They were always available and took the time to assist with configuring all the widgets.

VeraWallArt
Türkiye
20 days using the app
March 17, 2024

tbh. the support is like lighting. very fast, responsive, helpful and nice to their costumers. and they have solution for everything. the reviews you get for 0$ plan it's more than good. if you want to go professional. will recomand to buy some plan from them. it's wort it 100% . so are you thinking on using this app and you don't know. from me is for sure 100% yes

Smile Sphere Market
Germany
1 day using the app
January 23, 2024

Customer service is quick, efficient and very helpful!

Livingood Daily
United States
Over 1 year using the app
April 2, 2024

Been helpful and useful in so many ways.

More Plants
United States
15 days using the app
March 23, 2024

Great customer support. Happy to install

ClawMartOnline
Bangladesh
3 months using the app