Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,721)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to import reviews efficiently from platforms like Amazon, boosting product credibility and sales. They appreciate the user-friendly interface that is easy to set up and operate, suitable for both beginners and experienced users. The app also aids in customer email collection and features customizable review displays. A free plan option further enhances its appeal for e-commerce merchants looking to improve their online stores.

November 15, 2020

i love this application. It really improves my sales on website. Moreover the team is always available and reactive to answer my many questions. I am a french user and completely FAN of this APP. Thanks You so much for your kindness

Puppy Love
Germany
About 1 month using the app
Opinew replied December 6, 2023

Hello,

It sounds like the Opinew App has been a fantastic tool for your website's sales, and we are thrilled to hear that! Receiving feedback from you, and especially from our valued French users, means the world to us.

We are very happy that our team's responsiveness and attentiveness has left a positive impression on you. Top-notch customer support is a cornerstone of our mission and we are always here to help with any questions you might have.

Thank you so much for your kind words and fantastic 5-star review. It truly encourages us to maintain the level of service we provide and continually meet the needs of our users.

Best regards,

Opinew Team

June 21, 2023

Nothing special, too expensive. Even got charged after unistalling.

Snap Shut
United States
About 1 month using the app
Opinew replied June 21, 2023

Thanks for the review, sorry we didn't meet your expectations this time. Our prices are already very competitive with the key players within in the review space but Opinew also has the ability to Import Amazon reviews in bulk and keep them auto-synced, The only app on the market place to be able to do this.

Regarding the charge, you installed Opinew on 29th April and uninstalled on 12th June and were charged 1 months subscription on our Starter Plan.

If you would consider giving us another chance we would welcome you onto a free 1 to 1 onboarding session so that you can get the most out of your plan.

- Opinew Customer Success Team

February 18, 2020

Great app thank you so much! it is easy for new owners due to the plan. it's free until you reach 100 orders!

Combo Case
United States
About 1 month using the app
Opinew replied December 8, 2023

We're thrilled to hear that you're enjoying the Opinew app and finding it easy to use, especially as a new owner. It's wonderful to know that our pricing plan is working for you. Thank you so much for your kind words and for giving us a 5-star rating! Your feedback is critical to us as we strive to provide the best possible experience for our users.

Best Regards,
The Opinew Team

August 24, 2021

The app looks professional and soooo ez to use. The customer service is excellent. I switched themes and it stopped working so I contacted Daniel and he go it up and running in a matter of minutes. No work from my end.

My Vinyl Story
United States
About 1 month using the app
Opinew replied December 6, 2023

Hello,

We're thrilled to hear that you've found our app easy to use and professional-looking. Your kind words about our customer service truly warm our hearts. We're always here to help, as we want the user experience to be as smooth as possible.

Since you mentioned a small glitch you encountered when switching themes, we're sorry for the inconvenience that might have caused. It's great to hear, however, that Daniel was able to help you get things up and running quickly. We pride ourselves on our responsive support team.

Once again, thank you so much for your feedback, it helps us strive to continuously provide a great experience for our users.

Best wishes,
The Opinew Team

August 7, 2020

Very happy with this app so far. We were able to transfer our ebay and amazon reviews over to our website, and have gotten many new customer reviews since we signed up. Affordable too!

Rivka Friedman Jewelry
United States
About 1 month using the app
Opinew replied December 6, 2023

We're thrilled to hear that you're enjoying the Opinew Product Reviews App UGC and found it affordable. It's great to know that it's helping you to transfer your eBay and Amazon reviews seamlessly to your website, and attracting new customer reviews as well. Your positive feedback means a lot to us. Thank you for taking the time out to share your experience.

We'd just like to highlight how valuable your thoughts and experiences with our app are to us. Keep them coming!

Best regards,
The Opinew Team

November 21, 2018

hope to import amazon review without image review. we import similar product review from amaozn. so we do not want image review

BeltsBest
United States
About 1 month using the app
Opinew replied December 12, 2023

Hi there,

Thanks for the high star rating and your feedback on our import feature. We understand that you'd like to have the option to import reviews from Amazon without images. We greatly appreciate your input and will certainly take your suggestion into consideration as we continually improve our import feature to better suit our users' needs.

If you have any more ideas or face any issues, feel free to get in touch with our support team. Your feedback plays a key role in our ongoing improvements.

Best wishes,

The Opinew Team

Edited December 19, 2019

The app is great in common BUT: there is serious detail without attention: numbers (pages of review) below doesnt change color no matter what and by default they are white, so if your website runs on white background color you will not be able to see numbers of pages. But if you run around with your mouse you gonna see how arrow changes for hand which shows you that there is actually more pages. Fix it guys, otherwise it is senceless to post more than 1 page of review, nobody will see that. Thanks.
P.S. Somehow changed color but did not any actions...

ArtStyleBeauty
United States
About 1 month using the app
Opinew replied December 19, 2019

Thanks for pointing this out - this is actually due to your theme having HTML styled white. So our app naturally took those styles to match your theme :D You should have gotten in touch with us via live chat! We'd change it in 5min - as a matter of fact we've already done that. Have a look. I'd appreciate if you could adjust the review, given our prompt response :)

June 11, 2022

They respond quickly and get issues resolved quickly.
It makes reviews look better and more legitimate.

Morale Style Boutique
United States
About 1 month using the app
Opinew replied June 16, 2022

Hi there,

We are glad you are happy with Opinew and we appreciate your feedback.
Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

If you need anything in the future, please reach out to our Live Chat support and we'll be happy to help.

Customer Success Team | Opinew

August 10, 2018

This app is great, easy to use and have a great support team.

123guy
Israel
About 1 month using the app
Opinew replied December 12, 2023

Hi there,

We're so glad to hear that you're finding our app easy to use and that you've appreciated the support from our team. It's always encouraging to hear kind words like these. Your feedback keeps us motivated to continue improving our service.

Thanks for your 5-star review. We'll keep doing our best to provide you with great service.

Best,
The Opinew Team

May 1, 2021

Je les ai contacté pour l'application car j'avais des questions et ils ont été au top ils ont su répondre à mes attentes . Je suis satisfaite merci

Savages-Shop
France
About 1 month using the app
Opinew replied December 6, 2023

Nous vous remercions d'avoir pris le temps de nous écrire cette critique positive, nous apprécions vraiment. Nous sommes ravis de savoir que notre équipe a su répondre à vos questions et à vos attentes. Votre satisfaction est notre priorité. Votre retour est très important pour nous car il nous aide à continuer à fournir un excellent service. Encore merci pour votre retour et pour avoir choisi Opinew.

Cordialement, L'équipe Opinew.