
Opinew Product Reviews App UGC
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,738)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to easily import reviews from platforms like Amazon, boosting customer trust and sales. They value the customizable review management and display options, and appreciate the app's performance in handling large volumes of reviews. The setup process is straightforward, and the responsive customer support is frequently highlighted for its effectiveness, particularly through personal assistance via chat. A free plan offers access to essential features.
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heaos easy. was good as to use in general. good app. definitely could make it slightly more user friendly.
Thank you for your 5-star rating and for sharing your experience with the Opinew Product Reviews App UGC. We are glad to hear that you find our app easy to use and beneficial.
We appreciate your constructive feedback about making the app slightly more user-friendly, that's something we thrive on. Rest assured that we are consistently working on improving our app to make it seamlessly friendly for our users.
Your insight is greatly appreciated and will definitely be taken into account in our ongoing optimizations.
Thanks again from the Opinew team.
The customer service is awesome: fair and responsive. The widget loads immediately into your shopify site without any difficulites and is easy to use. Also, the widget doesn't slow down the site. The only problem is that you can't import reviews with videos, but that's due to the fact that Amazon has put protection on their site to protect their content. It has nothing to do with Opinew.
Do not bother, endless glitches month to month resulting in time spent talking to support. 4 out of 5 cases get resolved.
We're genuinely sorry to hear about the challenges you've encountered with the Opinew app. Our topmost priority is providing flawless service and it seems we missed the mark this time. It's disappointing to know you had to spend a lot of your time talking to the support due to these glitches. Though we're glad that most of your issues get resolved, we understand the importance of solving all of them. We promise to look into this and strive to improve our services further.
Please re-connect with our support team if there are still unresolved cases. We'll ensure you get the much-needed assistance. Your feedback is really important as it helps us make our app and service the best it can be.
Sincerest apologies once again and thank you for your patience.
Best Regards,
The Opinew Team
Handy plugin! It has solved many of my problems, and there are some things I don't understand. The customer service was very patient and taught me how to solve problems. It is worth recommending!!
Hello! We're glad to hear that our Opinew Product Reviews App has been able to solve many of your problems! We're also pleased to know you found our customer service team helpful and patient.
We noticed from your review that there are a few aspects of our plugin you don't understand completely. We're more than happy to provide further clarification if needed. Our aim is to make sure you're getting the most out of our app!
Your recommendation means a lot to us, and so does your feedback. Thank you so much for taking the time to leave us this stellar review!
Sincerely,
The Opinew Team
Fantastic app and an amazing team to help/support. Tremendous value! Would gladly recommend to other Shopify merchants.
Hi,
Thank you so much for leaving us a 5🌟 review! We're committed to providing excellent service and support to all our users and it's wonderful to hear that we're hitting the mark.
Best wishes,
- Opinew Customer Success Team
Het kostte wat tijd om te beoordelen of het de moeite waard was, maar tot nu toe gaat het goed.
Deze app is een grote hit bij mij als Franse gebruiker.
We zijn zo blij dat je blij bent met onze app! Het is geweldig om te horen dat uw ervaring is verbeterd, zelfs als het een beetje tijd heeft gekost om te beoordelen. Het betekent veel voor ons dat het goed gaat en dat onze app voor jou werkt, vooral als Franse gebruiker. Ons team werkt hard om ervoor te zorgen dat onze app voldoet aan de behoeften van al onze klanten. Bedankt voor het delen van je positieve ervaring, deze feedback helpt ons door te gaan met het leveren van uitstekende service.
- Het Opinew Team
This is wonderful app! I am really glad that there is such a caring support! Thanks you very much for such care! ;)
Hello,
Thank you so much for your kind words and 5-star review! We are thrilled to hear that you're happy with our app and the support we provide. Your positive experience with Opinew truly brightens our day and motivates us to keep improving.
Never hesitate to reach out if there's anything more we can do for you. Remember, your feedback always matters a lot to us.
Gratitude from the Opinew team.
awesome app, flexible customizations and a great support definitely one of the top apps of shopify platform
We're thrilled to hear that you find our app awesome and flexible! Your positive remarks about our support team mean a lot to us. At Opinew, we strive to provide top-notch services to all our users on the Shopify platform. Your feedback affirms the hard work we put in every day. Thanks again for being an awesome user.
- The Opinew Team
good and fast customer service.
s
Thanks for leaving a rating! It seems your review might have been cut short. We are happy to see the 5-star rating but we're keen to know more about your experience with our app. Your feedback matters a lot to us. If you have more to share, we're all ears.
Cheers,
The Opinew Team