Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,737)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its excellent customer support and efficient review importing from platforms like Amazon. They appreciate its user-friendly interface, easy setup, and the ability to boost sales by enhancing trust through customer reviews. The app supports multiple languages, offers extensive customization, and features a free plan, making it accessible for various business sizes. Its quick onboarding and seamless Shopify integration are also highlighted.

April 28, 2020

heaos easy. was good as to use in general. good app. definitely could make it slightly more user friendly.

Digital Goods
Australia
About 1 month using the app
Opinew replied December 8, 2023

Thank you for your 5-star rating and for sharing your experience with the Opinew Product Reviews App UGC. We are glad to hear that you find our app easy to use and beneficial.

We appreciate your constructive feedback about making the app slightly more user-friendly, that's something we thrive on. Rest assured that we are consistently working on improving our app to make it seamlessly friendly for our users.

Your insight is greatly appreciated and will definitely be taken into account in our ongoing optimizations.

Thanks again from the Opinew team.

May 11, 2022

Handy plugin! It has solved many of my problems, and there are some things I don't understand. The customer service was very patient and taught me how to solve problems. It is worth recommending!!

MAJOR LUTIE Fitness
United States
About 1 month using the app
Opinew replied December 5, 2023

Hello! We're glad to hear that our Opinew Product Reviews App has been able to solve many of your problems! We're also pleased to know you found our customer service team helpful and patient.

We noticed from your review that there are a few aspects of our plugin you don't understand completely. We're more than happy to provide further clarification if needed. Our aim is to make sure you're getting the most out of our app!

Your recommendation means a lot to us, and so does your feedback. Thank you so much for taking the time to leave us this stellar review!

Sincerely,
The Opinew Team

Edited May 27, 2023

Fantastic app and an amazing team to help/support. Tremendous value! Would gladly recommend to other Shopify merchants.

ashdongolf
United States
About 1 month using the app
Opinew replied May 30, 2023

Hi,

Thank you so much for leaving us a 5🌟 review! We're committed to providing excellent service and support to all our users and it's wonderful to hear that we're hitting the mark.

Best wishes,
- Opinew Customer Success Team

Edited February 3, 2021

Do not bother, endless glitches month to month resulting in time spent talking to support. 4 out of 5 cases get resolved.

Wellness Lab Ltd
United Kingdom
Over 2 years using the app
Opinew replied December 12, 2023

We're genuinely sorry to hear about the challenges you've encountered with the Opinew app. Our topmost priority is providing flawless service and it seems we missed the mark this time. It's disappointing to know you had to spend a lot of your time talking to the support due to these glitches. Though we're glad that most of your issues get resolved, we understand the importance of solving all of them. We promise to look into this and strive to improve our services further.

Please re-connect with our support team if there are still unresolved cases. We'll ensure you get the much-needed assistance. Your feedback is really important as it helps us make our app and service the best it can be.

Sincerest apologies once again and thank you for your patience.

Best Regards,
The Opinew Team

January 3, 2024

good and fast customer service.

Exquisite
Netherlands
About 1 month using the app
October 21, 2023

Het kostte wat tijd om te beoordelen of het de moeite waard was, maar tot nu toe gaat het goed.
Deze app is een grote hit bij mij als Franse gebruiker.

FitCircle
Netherlands
About 1 month using the app
Opinew replied December 4, 2023

We zijn zo blij dat je blij bent met onze app! Het is geweldig om te horen dat uw ervaring is verbeterd, zelfs als het een beetje tijd heeft gekost om te beoordelen. Het betekent veel voor ons dat het goed gaat en dat onze app voor jou werkt, vooral als Franse gebruiker. Ons team werkt hard om ervoor te zorgen dat onze app voldoet aan de behoeften van al onze klanten. Bedankt voor het delen van je positieve ervaring, deze feedback helpt ons door te gaan met het leveren van uitstekende service.
- Het Opinew Team

August 25, 2019

This is wonderful app! I am really glad that there is such a caring support! Thanks you very much for such care! ;)

Travel goods with delivery
Russia
About 1 month using the app
Opinew replied December 8, 2023

Hello,

Thank you so much for your kind words and 5-star review! We are thrilled to hear that you're happy with our app and the support we provide. Your positive experience with Opinew truly brightens our day and motivates us to keep improving.

Never hesitate to reach out if there's anything more we can do for you. Remember, your feedback always matters a lot to us.

Gratitude from the Opinew team.

December 2, 2023

Absolutely thrilled with the fantastic work Khushbu did on my store! Their attention to detail and expertise truly transformed the experience. I highly recommend their services for anyone looking to enhance their online presence. Thank you, Khushbu, for a job well done!

NemaExp
Canada
About 1 month using the app
Opinew replied December 4, 2023

We're ecstatic to hear of your absolute satisfaction with Khushbu's work on your store! Your praise is well appreciated and will definitely be passed on to them. It's reviews like yours that fuel our drive to provide top-notch service, enhancing online experiences. We're always here to help transform your store whenever necessary. Thank you for the high recommendation and your kind words. Remember, your feedback helps us continue to deliver fantastic attention to detail and expertise.

Best,
The Opinew Team

March 3, 2021

awesome app, flexible customizations and a great support definitely one of the top apps of shopify platform

BlueCrate
United States
About 1 month using the app
Opinew replied December 6, 2023

We're thrilled to hear that you find our app awesome and flexible! Your positive remarks about our support team mean a lot to us. At Opinew, we strive to provide top-notch services to all our users on the Shopify platform. Your feedback affirms the hard work we put in every day. Thanks again for being an awesome user.

- The Opinew Team

October 28, 2023

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Case Shock
Poland
About 1 month using the app
Opinew replied December 4, 2023

Thanks for leaving a rating! It seems your review might have been cut short. We are happy to see the 5-star rating but we're keen to know more about your experience with our app. Your feedback matters a lot to us. If you have more to share, we're all ears.

Cheers,
The Opinew Team