Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,720)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to import reviews from major platforms like Amazon, enhancing store credibility. It features a user-friendly interface with customizable review display options and integrates smoothly with Google Shopping. The free plan is particularly appreciated for its robust functionality, ideal for startups. The app is noted for its reliability and speed, maintaining website performance. Customer support, with team members like Paul, Emira, and Adna, is frequently praised for responsiveness and effectiveness.

November 30, 2023

Very user friendly, excellent support.

Nixon Thread Co.
United States
Almost 3 years using the app
Opinew replied December 4, 2023

We're thrilled to hear that you find Opinew Product Reviews App UGC user-friendly and the support excellent. We work hard to make the app seamless and easy to use, and our support team always strives to provide top-notch assistance. Your positive feedback is extremely appreciated and motivates us to keep improving. Your opinion is what helps us grow and better serve you, our valued users.

Best wishes,
The Opinew Team

November 15, 2023

Great customer support, the app works very well and integrated with our store.

Tom & Sora Creations
United States
4 months using the app
Opinew replied December 4, 2023

We're glad to hear that you're finding great support from our team and that the app has integrated well with your store! Your positive feedback is hugely motivating for us. Thanks for taking the time to review Opinew Product Reviews App UGC. We're committed to continuously improving our services based on feedback like yours.

Best regards,
The Opinew Team

April 26, 2024

Disaster app and disaster customer service. Since I'm discontinuing the free version of shopify in May, I thought I'd switch to Opinew. Unfortunately it hasn't worked for weeks now, with customer service always promising to fix the problem. Nothing happens. I would not recommend this app to anyone.

koreanischerginseng
Hungary
11 days using the app
Edited April 18, 2024

Suport is great. There are a couple things wrong with the app however. When importing reviews it often imports a lot of ratings but not many reviews, yet the quota is still being used. So you set 50 reviews to import but you might only get 13 along with 50 ratings. Yet the 50 ratings and reviews are being deducted from your quota.

HomeDarlings
Austria
30 days using the app
December 14, 2023

The support team was extremely helpful and it was set up in no time.
Highly recommended! It's exactly what we needed.

SuperNovaSelections
Singapore
About 2 months using the app
December 24, 2023

I am absolutely delighted with the service I received from this app! It deserves nothing less than a 5/5 star rating. The team behind it is doing an exceptional job, and the app itself is outstanding. Vatsal and expert Sanjay went above and beyond to provide me with the best solution possible. I am thrilled with how flawlessly it works, especially the Amazon review importer feature

Glomisk
Australia
10 days using the app
December 14, 2023

Haris was very enthusiastic and helped me solve the problem. Of course, this is also a very easy-to-use software. Maybe I will recommend it to others.

AntLux
United States
3 months using the app
November 15, 2023

Love it. App is easy to use, has a great import feature and the design of the reviews on the landing page are fully customizable! Great support via the live chat too.

VYG Charm
Hong Kong SAR
3 months using the app
Opinew replied December 4, 2023

Thanks so much for your 5-star review! We're delighted to hear that you're finding our app easy to use and are enjoying the customizable design and import feature. It's fantastic to know that our live chat support has been helpful for you as well. Your positive feedback truly motivates us to continue improving and providing the best possible service. If there's anything more we can assist you with in the future, don't hesitate to let us know. Thanks again for your support!

Best regards,
The Opinew Team

December 28, 2023

great app helps me get more customer interaction and its very easy to use

SpinChillz
United States
5 months using the app
March 17, 2024

tbh. the support is like lighting. very fast, responsive, helpful and nice to their costumers. and they have solution for everything. the reviews you get for 0$ plan it's more than good. if you want to go professional. will recomand to buy some plan from them. it's wort it 100% . so are you thinking on using this app and you don't know. from me is for sure 100% yes

Smile Sphere Market
Germany
1 day using the app