Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,721)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to import reviews efficiently from platforms like Amazon, boosting product credibility and sales. They appreciate the user-friendly interface that is easy to set up and operate, suitable for both beginners and experienced users. The app also aids in customer email collection and features customizable review displays. A free plan option further enhances its appeal for e-commerce merchants looking to improve their online stores.

July 29, 2020

The app is fairly good, Had some small issues, but those were my mistakes and customer support answered my questions.
All n all the app is easy to use, user friendly UI so I would recommend it

Permannt
Portugal
24 days using the app
Opinew replied December 6, 2023

Thank you for your insightful review and perfect rating! We're glad to hear that you're finding our Opinew Product Reviews App easy to use and are happy with our customer support. We're always here to make your user experience as smooth as possible, even if there are little bumps along the way!

Remember, no question is too small, and our team is always here to help. Your feedback helps us maintain our standards and serve you better.

Best Regards,
Opinew Team

July 4, 2020

amazing Review app with Very good Features. you can customize almost everything in this review app. recommended !

Ivismile
Singapore
24 days using the app
Opinew replied December 6, 2023

We're overjoyed to hear that you're finding our Opinew Product Reviews App useful and Customizable! Your positive feedback and the high rating mean a lot to us. We endeavour to make our app as user-friendly and comprehensive as possible and it's rewarding to see it recommended by you.

Please feel free to explore more features and let us know any suggestions or questions you may have. We value your input immensely as it helps us to continually improve and deliver a better experience.

Thank you once again for your recommendation.
Best regards,
The Opinew Team

October 5, 2022

Excellent app and support.
This app is the fastest to load reviews.
It is very easy to use and doesn't require me to code.

School of Positive Transformation
United States
23 days using the app
Opinew replied December 5, 2023

We're thrilled to know that you're finding the Opinew app easy to use and quick to load reviews. Your positive words about our support team have also brightened our day! It's our priority to provide a high-quality service that doesn't require coding, so we're glad to hear that you're finding value in our product. Your feedback helps us know we're on the right track! Thank you for your wonderful review and for giving us a 5-star rating.

Best Regards,
The Opinew Team

July 4, 2022

Great app, lovely support from the support team as well! Will definitely consider upgrading plans once sales are in.

ProjectSolarious
United Kingdom
23 days using the app
Opinew replied July 5, 2022

Hi,
Thank you for leaving us a 5-star review!
We're glad to hear you are satisfied with Opinew and that our support team assisted you properly.
We hope you'll be able to influence a lot more orders with reviews 📈

Have a lovely day,
Customer Success Team | Opinew

May 27, 2023

they are very supportive especially nick. the features are absolutely best in the market, highly recommended

Fecce
India
23 days using the app
Opinew replied May 30, 2023

Hi,
We're absolutely thrilled to receive your positive review and recommendation. It's fantastic to hear that you've found our features to be the best in the market!

We truly appreciate your recommendation and look forward to continuing to serve you.

- Opinew Customer Success Team

November 20, 2019

Awesome app which works well & integrates easily. The team is quick to provide support too! Highly recommended to all!

PupDoodle
Singapore
23 days using the app
Opinew replied December 8, 2023

Hello,

It sounds like you're having a fantastic time using Opinew Product Reviews App UGC. We're thrilled to hear that you like our easy integration and prompt support. Your support and recommendation mean a lot to us.

Your feedback boosts our motivation to work even harder in serving you better. Please don't hesitate to get in touch should you need more assistance in the future.

Thank you once again for taking the time to leave us such an energetic review!

From the Opinew team

Edited July 9, 2024

This app has gone downhill fast. Prices have skyrocketed, and they've stripped away features that were part of the base paid package. Now, I have to pay FIVE TIMES MORE just to respond to reviews on my products—a feature that was previously included. This is a blatant cash grab that completely disregards the small businesses Opinew claims to support with said package.

Customer support has become a nightmare. It takes forever to get a response, and when you finally do, the reps act clueless. One even told me there was no record of our previous conversations. I HAD TO INCLUDE SCREENSHOTS OF PREVIOUS MESSAGES BEFORE I GOT SOME HELP. This level of incompetence and disregard for loyal customers is infuriating.

The Hook Up
United States
Almost 2 years using the app
Opinew replied December 5, 2023

We're thrilled to hear you've had such a positive experience with us, and it's great to know that Opinew Product Reviews App UGC is saving you money and meeting your needs! We always strive to provide efficient, professional service, and it's satisfying to know that we've done just that.

Your recommendation is greatly appreciated, and we are glad that our support team could be of assistance in adjusting the code to fit your needs. Ensuring seamless usage of our app is our priority.

Remember, we're here for any further support you might need! Thanks again for your kind words, we really appreciate it.

Best Regards,
The Opinew Team

May 29, 2020

Estoy super feliz!!! Todo lo que quería implantar en mi tienda lo he podido hacer. El servicio técnico es maravilloso, contestan siempre muy rápido y resuelven todas las dudas. Recomiendo mucho esta app!!

Teposteo
Czechia
22 days using the app
Opinew replied December 8, 2023

Estamos encantados de oír que estás super feliz con nuestra aplicación y nuestro equipo de servicio técnico. Es fantástico saber que has podido implantar todo lo que querías en tu tienda con nuestra ayuda. Tu recomendación significa mucho para nosotros. Agradecemos mucho tu positiva evaluación.

Gracias por elegir Opinew.

Con cariño,
El equipo de Opinew

November 12, 2019

good good good godd good good good good godd good goood gooood good goood goood goood godd..............0

Trangoo
Netherlands
22 days using the app
Opinew replied December 8, 2023

Hi there,

We are thrilled to see a perfect 5-star rating and appreciate your succinctly positive feedback: “good”. However, the rest of your review's content is a bit unclear to us. If you have any further insights, suggestions, or details you'd like to share about your experience with the Opinew Product Reviews App, we welcome them and would love to hear more.

Thank you again for taking the time to provide your feedback, as it greatly helps us continue to improve and deliver a better experience for all our users.

Cheers,
The Opinew Team

July 28, 2018

Hands down the best app and top notch customer service. Thanks guys

Pocoplur
United States
22 days using the app
Opinew replied December 12, 2023

Thank you so much for your kind words! We are incredibly happy to hear that you consider our application as the best and that our customer service met your expectations. Your positive feedback keeps us motivated to continue providing top-notch service. Thanks again for taking the time to review Opinew Product Reviews App UGC. We truly appreciate your support!

Best wishes,
The Opinew Team