Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,721)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to import reviews efficiently from platforms like Amazon, boosting product credibility and sales. They appreciate the user-friendly interface that is easy to set up and operate, suitable for both beginners and experienced users. The app also aids in customer email collection and features customizable review displays. A free plan option further enhances its appeal for e-commerce merchants looking to improve their online stores.

July 9, 2021

I used this app to add reviews to my product pages for a dropshipping store. I like how easy it was to use, and their live chat feature is nice for quick questions when you're getting to know the navigation. Something I would love to see added are some more customization options for the format on the product page. I didn't love how the section heights were uneven when looking at reviews side by side on a laptop.

Blue Nest
United States
14 days using the app
Opinew replied December 6, 2023

Hi there,

We appreciate the 5-star rating, thank you! We're very glad you found our app user-friendly and our live chat feature useful for quick questions.

Your feedback regarding customization options is very valuable and we take this into serious consideration. We strive to continuously improve user experience and the presentation of reviews, especially on different devices. As for the issue with uneven section heights when viewing side by side on a laptop, we'd love to delve deeper into this. It would be greatly appreciated if you could connect with our support team for a more detailed conversation.

Remember, your opinions and ideas greatly aid us in delivering an improved and seamless experience.

Best regards,
The Opinew Team

September 17, 2021

It was very easy for me to import product reviews. You didn't need to edit any code, which was nice.

Authentic Organizer
United States
14 days using the app
Opinew replied December 5, 2023

Hi there! We're thrilled to hear that you found our product reviews easy to import and appreciate the kind words about our no-editing-code feature. Our goal is to make Opinew Product Reviews as user-friendly as possible, and it sounds like we’re on the right track!

Thank you so much for taking the time to leave a 5-star review. We really value your feedback as it helps us continue to improve and provide the best service possible.

Best wishes,
The Opinew Team

September 16, 2019

Great app. I love the multifunctional use for the app - website integration and importing of apps is much easier than other apps

NicheForBeach
United States
14 days using the app
Opinew replied December 8, 2023

Hi there,

We're thrilled to hear that you're loving Opinew's multifunctionality and finding it easier to use than other apps. It's excellent to see that website integration and app importing has been a smooth process for you, as we strive to create the most user-friendly experience possible.

Your comments made our day! We're always working hard to improve and feedback like yours is a big motivation for us.

Don't hesitate to reach out if you need anything else.

Best wishes,

The Opinew Team

February 26, 2021

Thus far seems to work great! I had an issue with incorrect reviews importing, and tech support (Tomasz) immediately helped me out. It took some work but it turned out to be an issue with Amazon Parent/Child listings. They solved it quick, and now it works great! Very customizable, and it looks like the review format Amazon uses with minimal editing.

GenieBidet
Canada
14 days using the app
Opinew replied December 6, 2023

Hi there!

We're so glad to hear that you're enjoying our app so far and that it's working great for you! We always strive to provide swift and effective assistance when our users encounter issues, and it's fantastic to hear that Tomasz was able to help you out promptly.

We understand that dealing with Amazon Parent/Child listings can be complex, and we're pleased that we could help resolve this for you. It's great to hear that the customization options of our app are meeting your needs and that the review format aligns well with your expectations.

Your feedback significantly helps us continue delivering the level of service you've experienced. Thank you again for such a generous review!

Best regards,
The Opinew Team

January 16, 2020

I absolutely love this! Within minutes I uninstalled my previous review app to use this one, without even knowing the price of this!! Very good quality, nice amount of features. Overall a very well-made app. I'm happy, thanks!

EPIDEALS
United Kingdom
14 days using the app
Opinew replied December 8, 2023

Hi there,

We're absolutely thrilled to hear that you love our app! Your kind words made our day. It's fantastic to know that you found Opinew to be high-quality and enjoyed its features.

Our team works hard to ensure a seamless experience for our users, and it’s so heartening to know it reflects in your usage. Your happiness with our app is our priority.

Thank you for choosing Opinew and taking the time to share your positive experience with us. Your feedback contributes greatly to our community.

Best regards,
The Opinew Team

April 15, 2021

Just started using Opinew. They offer a super responsive customer service experience and offer to help you add widgets to your store if you lack coding experience. So far I like the features and customization possibilities within the app. The only thing they don't have yet is social media integration (fb,google, etc) but I think they will be adding that soon.

Soundporium
United States
13 days using the app
Opinew replied December 6, 2023

Thank you so much for this great review! We're really glad to hear that you're enjoying the Opinew app features and customer service experience.

Your feedback about social media integration is super important to us. We're currently working hard to enhance our product and we appreciate your patience as we strive to incorporate this feature in the future.

Again, thank you for taking the time to share your experiences with Opinew. We're happy to be a part of your journey and look forward to serving you in the best way possible.

Best wishes,
The Opinew Team

February 24, 2021

Realy handy and easy to use. At the first it looks a bit complicated but when you work in it for a while it all comes together

www.Varsity-Jackets.nl
Netherlands
11 months using the app
Opinew replied December 6, 2023

We appreciate your positive feedback! We've designed the Opinew Product Reviews App UGC to be as user-friendly as possible, but we understand there can be a learning curve involved. We're glad to hear things clicked into place for you after using the app for a while!

Your insight helps us know that we're on the right track, but also that there's always room to make the app even more intuitive and easier to use from the get-go. We'll make sure to consider your experience as we move forward with updates and improvements.

Thanks again for your feedback - it helps us continually shape and evolve our product.

Best Regards,
The Opinew Team

April 3, 2020

best app thank you for test 30 days is verry very importnats Customize Widget and Customize Email Get

giftshopt
United States
13 days using the app
Opinew replied December 8, 2023

Hello, thanks so much for your 5-star review! We are glad to hear that you've found value in our 30-day trial and the customization options for widget and email notifications. Your positive feedback means a lot to us. We constantly strive to improve and keep our clients satisfied. Please don't hesitate to reach out if you need any further assistance. Your feedback is always appreciated.

Best,
The Opinew Team

January 21, 2021

Good app and we used this app for 1 year. But unfortunately, we are not happy with this app now because the app has poor customization of review format.....

Enjoy The Wood 日本公式サイト (壁掛け木製世界地図 通販)
Japan
11 months using the app
Opinew replied December 6, 2023

Thank you for taking the time to share your experience with us. We're glad to hear that our app has been part of your journey for a year, but we're sorry to learn that you're finding customizing the review format challenging now.

Your feedback is integral to our continuous improvement. Our development team is always working on updates to enhance the customization feature. Meanwhile, we'd love to assist you in getting the most out of our app. If you haven't gone through our customization guide yet, we encourage you to do so. It might be of great help.

If you continue to encounter difficulty, please reach out to our support team via the in-app chat. We assure you that our team will guide you through everything as soon as they can.

Your satisfaction is our priority and we look forward to resolving this issue soon. We appreciate your feedback.

- The Opinew Team

April 16, 2020

100% good

MultiLight
United States
13 days using the app
Opinew replied December 8, 2023

Hello!

We're delighted to hear that you find our Opinew Product Reviews App UGC completely satisfying! Your positive feedback is what drives us to provide a high-quality service continuously. Thank you for taking the time to share your experience with us.

We appreciate your support and look forward to delivering more value to you.

Best regards,
The Opinew Team