Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,721)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to import reviews efficiently from platforms like Amazon, boosting product credibility and sales. They appreciate the user-friendly interface that is easy to set up and operate, suitable for both beginners and experienced users. The app also aids in customer email collection and features customizable review displays. A free plan option further enhances its appeal for e-commerce merchants looking to improve their online stores.

January 5, 2020

Seems good! Really love that they can import reviews from Amazon and Ebay, where the quality of reviews are much better.

UpCrate Co
Singapore
12 days using the app
Opinew replied December 8, 2023

Hi there!

We're absolutely thrilled to hear that you've been finding the Opinew app useful, especially with importing reviews from Amazon and eBay. Quality feedback is indeed very crucial. It's great to know that our app has been able to meet your needs and expectations.

Remember, we're always keen on making your experience even more wonderful. If ever you have any questions or need assistance, don't hesitate to reach out to our support team. Your feedback really helps us constantly improve our services.

Thanks a ton for your awesome rating!

Best wishes,
The Opinew Team

June 22, 2020

don't listen to the bad reviews. their customer support is TOP-NOTCH! best app I've used in a long time. thank you all!

FoxLEDs
Philippines
12 days using the app
Opinew replied December 7, 2023

Hi there,

We appreciate your glowing review! It's wonderful to learn that our customer support has exceeded your expectations and you've found the app to be the best you've used. Your feedback reinforces our commitment to provide the best service for our users.

Thank you for choosing and trusting Opinew Product Reviews App UGC, we'll continue making sure your experience is excellent. Thanks again for taking a moment to review us.

Best regards,
The Opinew team

July 6, 2020

looking good so far, should have an option on free plan to translate some words in the card. looking forward to test email configs

Mega MarketBR
Brazil
12 days using the app
Opinew replied December 6, 2023

Hello, and thank you for your fantastic 5-star review! We're thrilled to hear that you've been finding our app useful. Your suggestion to have an option to translate some words in the card on the free plan is noted. We always welcome suggestions that improve the usability and functionality of the app. We're also excited to hear about how your test on the email configurations goes. Remember, our support team is ready to assist should you have any questions or concerns. Your feedback helps us ensure that we're providing the best possible service to our users. Thanks again!

Best Regards,
The Opinew Team

April 21, 2020

Definitely best review app ever! I always use it for any of my stores: easy to use and to set up...and the support service is beyond amazing! I had a little problem and they solved it in some minutes!

LUXAIDEA
Italy
12 days using the app
Opinew replied December 8, 2023

We're thrilled to hear that you find our Opinew Product Reviews App to be the best! Your kind words about our usability and setup have brightened our day. It's great to know that our support team was able to quickly resolve the issue you encountered. This is precisely the kind of experience we strive to provide for all our users.

Your insights and substantial feedback play a key role in our continuous effort to improve and deliver the best service possible. Thanks again for choosing Opinew and for being such a loyal customer. We look forward to continuing this journey with you!

Best Regards,
The Opinew Team

May 1, 2021

Excellent and quick customer service, and affordable plans. Got some help customize the review option for different products. I enjoy the app so far.

Honeywell Bikes
United States
12 days using the app
Opinew replied December 6, 2023

Hi, thank you so much for your 5-star review! We're thrilled to hear that you're finding our app beneficial and have had positive experiences with our customer service. It's fantastic to know that our affordable plans and customized review options are serving your needs well. We aim to ensure that we continually provide a stellar service and we appreciate your feedback immensely. Don't hesitate to reach out if you need any further assistance or if you have any other contributions to share. Thanks again!

Best regards,
The Opinew Team

June 29, 2022

The app is really useful and improves the quality of the customer service, also, the Opinew staff is very available and helpful!

MULTIVERSO FOOD&DRINK
Italy
12 days using the app
Opinew replied June 30, 2022

Hi there,
Thank you for taking the time to leave us a review. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
If you need anything in the future, please reach out to our Live Chat support and we'll be happy to help.

Have a lovely day,
Customer Success Team | Opinew

April 10, 2020

I'm delighted with this app. it is effortless to use, and the results are as advertised. I'm also very impressed with their technical support, which was fast, friendly and effective.
I highly recommend this app for anybody that is looking to add their Amazon reviews to their Shopify store.

Cork by Design
Canada
12 days using the app
Opinew replied December 8, 2023

We're thrilled to hear that you're delighted with the Opinew Product Reviews App UGC and find it effortless to use, thank you! Your kind words about our technical support team truly made our day. We work hard to provide timely and effective support, and it's wonderful to know our efforts are noticed and appreciated.

We're glad you'd recommend us to others wanting to add Amazon reviews to their Shopify store, that's the best compliment we could receive. Your feedback is vital in helping us understand what we're doing right.

Thanks again for the 5-star review!

Best wishes,
The Opinew Team

July 1, 2021

Their chat support is excellent. Simple to use, was intimidated at first but after chatting with support i was good to go

Cannaisseur
United States
12 days using the app
Opinew replied December 6, 2023

Hi there,

We're thrilled to hear about your positive experience with our chat support and how this boosted your confidence in using the Opinew Product Reviews App UGC. Your feedback means a lot to us and will encourage the team to maintain our high standards.

We'd love for you to continue using the app, and we're here in case you need any more help or have questions.

Thanks a lot for the 5-star rating.

Best regards,
The Opinew Team

July 27, 2021

It's a good app and overall I'm happy with it. They helped me to import reviews from another app by creating an integration. It only took 2 days to do that. I gave it 4 starts instead of 5 because once you achieve your quota of imported reviews from Amazon, eBays and etc, you actually run out of quota, it means you are not able to import again unless you upgrade the plan.

TecnoTools
Australia
10 months using the app
Opinew replied July 27, 2021

Hi,

Thank you for leaving us a review and we're glad to hear you are happy with Opinew!

Regarding the review import quota: you can still import reviews without upgrading the plan by deleting some of the reviews you have previously imported. This will remove the limitation and allow you to import new ones.

I hope that helps,
Have a wonderful day!

Customer Success Team | Opinew

April 27, 2020

This is probably the best reviews app out there. You can customize so much and make it the way you want it to be. There's help available when you need it and reviews from amazon are really nice as well. Overall, this is a really nice app that everyone should have.

Pet Groom Co.
Canada
12 days using the app
Opinew replied December 8, 2023

Hi,

Thank you so much for your wonderful feedback! We're thrilled to hear that you're finding Opinew valuable and customizable. It’s great to hear that the review import feature from Amazon works well for you and our customer support was able to assist you.

Your support and affirming feedback motivate us to continually improve our app and the services we provide. We hope to continue delivering superior features that meet your expectations.

Should you need further assistance, don't hesitate to reach out to our support team. Your feedback and satisfaction remain our priority.

Best wishes,

Opinew Team