Opinew Product Reviews App UGC

Hello! Thank you so much for your glowing 5-star review. We're thrilled to hear that you found our service supportive and the review display visually appealing. It's equally wonderful to know that the installation process was effortless for you. We truly appreciate your recommendation, it means a lot to us. Feedback like yours helps us strive to provide an even better experience for our users. If you ever need any further assistance or have any suggestions, don't hesitate to get in touch.

Best wishes,
The Opinew Team

Hello! We're thrilled to hear that you're finding value in our product reviews app. It indeed is a bit ironic, but we appreciate your 5-star rating just as much as you appreciate ratings in the app.

Your positive words about our quick and efficient customer support make us proud. It's good to know that our team was able to assist you promptly during the setup process. At Opinew, we aim to make customer experiences like yours the rule, not the exception.

Your high recommendation, support, and this wonderful feedback encourages us to continue enhancing our app and services. Thanks again for choosing Opinew.

Best regards,
The Opinew Team

We're thrilled to hear you found our Opinew Product Reviews App easy to use and beneficial for building social proof on your site! Luckily, we do offer a free trial for our new users to get familiar with all the features. We hope you had a seamless experience using the app. Your positive feedback energizes us.

We value insights from our users like yourself as they help us to continue delivering a great user experience. Don't hesitate to reach out if you have any suggestions or need assistance in the future.

Kind regards,
The Opinew Team

We are thrilled to hear about your positive experience with our support team and the Opinew Product Reviews App! Our aim is to provide quick and efficient service, and it's fantastic to know we hit the mark for you.

Thank you so much for taking the time to leave this generous review. Your feedback is crucial to us as we strive to improve our services continuously.

Enjoy using our app and please don't hesitate to reach out if you need any assistance in the future.

Best Regards,
The Opinew Team

Sorry you feel the need to leave a 1 star review for the second time, unfortunately with software, things do go wrong (not very often) it's just unfortunate that an issue has affected you twice. We are sorry about that.

All we can promise you is that we do our best to support you to find a resolution as quickly as possible and communicate to you the progress being made.
If you feel this issue (that was resolved in a matter of hours) is worthy of a 1-star review then that is your choice. However, we do not feel this is reflective of our customer service to your business or to our 1000's of other happy customers.

As for the $100 offered to you, this was not to remove a review, it was offered in exchange for your feedback and pointing out a clear technical issue to our product team when you weren't happy with how the app was performing. An issue that under the radar was affecting many other customers. This is company policy as we believe that negative feedback is vital to be able to constantly improve what we do.
At no point were you offered money in exchange for deleting your review.

Your issue was resolved within a few hours, However if you are still unhappy, I would invite you to discuss your issues further with myself support@opinew.com directly or through the live support chat.

Grazie mille per la tua recensione positiva! Siamo entusiasti di sapere che ti trovi benissimo con la nostra app e che hai trovato facile l'importazione delle recensioni. Il tuo feedback ci dimostra che stiamo andando nella direzione giusta. Apprezziamo che tu raccomandi Opinew. Grazie per aver scelto Opinew!

Cordiali saluti,
Il team Opinew

Hi,

Thank you for your positive review of our support team and the Opinew app. We are glad to hear that you have had a good experience with our support team and that you find the app easy to use and customizable. We value your feedback and will continue to work on improving the app and providing excellent support to our customers.

Have a lovely day,
Opinew team

Hello, and thank you so much for your kind words! We're absolutely thrilled to hear how much you appreciate our Opinew team and the app installation. We work hard to make sure our pricing is reasonable and our service stellar, and your feedback just made our day!

Moreover, we're delighted you've had a good experience with the app as this is precisely what we aim to provide. We promise to continue adding innovative features to ensure we exceed your expectations.

We noticed the link you've shared, it's looking great! We're exhilarated that our app is contributing to your business.

Yes, we do have some exciting features lined up including social media sharing and custom emails. We hope these additions will make your Opinew experience even better!

Again, thank you for choosing Opinew. Your support and feedback drive us to better our services continually.

Best regards,
The Opinew Team.

Hi there,
Thank you very much for this 5-star review! We are happy to hear our support team hit the mark for you.
We hope that you'll continue to use the app and share your experience with us.

All the best,
Customer Success Team | Opinew

We're thrilled to hear that Opinew Product Reviews App UGC is serving you well! Our main focus is to ensure seamless integration of reviews from platform like eBay to your Shopify store. We're glad that Tomasz could help resolve your issue promptly and efficiently. Your kind words and perfect score make our day!

Please remember, we're here to assist with any future queries or concerns you may have. Thank you for taking the time to leave us such a fantastic review. Your feedback helps us continue to provide top-notch service.

Best Wishes,
The Opinew Team