Reviews (1,642)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly design and advanced features, including easy importation of reviews from Amazon and Aliexpress. Its customizable design, review collection process, and Google Shopping campaign integration are also favored. The support team is noted for their prompt and efficient help. The free version offers significant functionality and the installation process is straightforward. Merchants value its ability to manage reviews, add product authenticity, and enhance store reputation.

July 22, 2022

One of the best review apps on the market and I've been doing Shopify stores for years. None of them have the features this one has, just ingenius little details that make sense. Amazon imports were great and the team was fantastic on helping me setup everthing with this new "shopify 2.0" theme crap I don't understand. A++A+A+A+A++

LOUNJ Bedding
United States
About 2 hours using the app
Opinew replied December 5, 2023

Thank you for your wonderful feedback! We're thrilled to hear that you find Opinew the best amongst review apps. We work hard to ensure that our features are unique and cater to our users' needs seamlessly. We're glad you found value in the Amazon imports and our support. Your reassurance gives us confidence to keep making Opinew even more user-friendly and intuitive. Remember, we're always here to help if you have any questions or need further assistance with Opinew features or Shopify themes. Your feedback and satisfaction are our top priority. Cheers from the Opinew team!

August 9, 2020

really good app. i'd like it. used for months and Still using for reviews. others must also install it.

shopperzipcode
India
About 2 hours using the app
Opinew replied December 6, 2023

We're overjoyed to hear that you're finding our app valuable and you've been using it for months. We truly appreciate your kind words and the time you have taken to share your positive experience with us. We are also grateful for your recommendation to others. It's incredibly motivating for us to know our efforts are being recognized and enjoyed by you.

Remember, we're here if you have any queries or need assistance. Your satisfaction is our top priority.

Thank you once again for being a loyal user of Opinew Product Reviews App UGC. Your feedback is a vital part of our ongoing effort to provide the best possible service.

Best regards,
The Opinew Team

June 18, 2020

USE ESTE APLICACIÓN Y MI TRAFICO EMPEZÓ A CRECER DE UNA MANERA EXPONENCIAL, DESDE LUEGO LO RECOMIENDO

tumercadilloonline.com
Spain
About 2 hours using the app
Opinew replied December 7, 2023

¡Nos alegra saber que Opinew Product Reviews App UGC ha tenido un impacto tan positivo en el tráfico de tu tienda! Muchas gracias por tu recomendación y la excelente puntuación. Tu feedback es fundamental para nosotros. Si llegas a necesitar asistencia en el futuro, no dudes en ponerte en contacto con nuestro equipo de soporte.

Un saludo,
El equipo de Opinew

July 12, 2023

I've just started using this review system and it is extremely easy. Definitely recommend and it's made me feel much more comfortable about getting sales. I imported the reviews from my Amazon listing pretty easily. You just have to copy and paste the link of the amazon listing and then it will sync in a couple mins. I did have a bit of trouble with the design of the reviews but the assistant was very helpful and quick to respond so she helped me to sort it. I 100% recommend using this service if you want something thats easy to use and understand

Reemus B
United Kingdom
About 2 hours using the app
Opinew replied August 23, 2023

Thanks so much for the glowing review.

Yes, design is very subjective, we have added various preset themes that you can use which simple and easy to customise to match your branding.

However, like anything, if you want to really get the most out of it we recommend you spend some time to get it perfect for you. Of course, our support team are happy to advise and help with any code requirements to adjust your widgets.

Here's to many years of review success!

- Opinew Customer Success Team

June 6, 2023

I had a few questions and the support replied within 1 minute.
The app is great, it does exactly what I expected it to.

Prime50
United States
About 2 hours using the app
Opinew replied December 4, 2023

We're really glad to hear that you had a positive experience with our support team and that the app is meeting your expectations! Your positive feedback makes all our efforts worthwhile. It's wonderful to know that we could assist you promptly and our app is functioning as expected. Remember, if you have any other questions or need further support, our team is ready to help. Your feedback is critical in helping us continually improve.

Thanks again from the Opinew Team!

June 2, 2021

I managed to get things up and running within 1 day, importing my Amazon Reviews and setting up and scheduling review request email templates. When I had a question, customer support solve my issue quickly

Bona Dea Naturals
United States
About 2 hours using the app
Opinew replied December 6, 2023

Thank you so much for rating us 5 stars and sharing your experience! We're thrilled to hear that you found our app quick to set up and were able to import your Amazon reviews easily. Customer support is of utmost importance to us, and we're glad to know that we could assist you promptly with your questions. Your feedback is vital to our continual focus on serving you better. If there's anything more you need, feel free to reach out any time.

Best wishes,
The Opinew Team

July 15, 2022

I've been using Shopify Reviews for 5 years, and decided I wanted a) to allow pictures and videos for my reviews, b) integration with SEO for Google and c) coupons to be easily sent as an incentive. After reviewing several options (there are a ton), I settled in on Opinew because of the strong customer testimonials on their product and service, the ability to easily import previous reviews (this was big) and the seamless integration with the Dawn theme (as well as meeing my requirements). The app did all this and more, and I'm so thankful that I took the plunge. I spent about 3 hours on this integration (customizing the theme, fine tuning the emails, importing reviews, etc). However, they had a ton of videos and help information to assist, and had great support that responded via chat almost immediately. Outstanding experience, and I cannot highly recommend this enough. Thanks!

Just Go Travel Studios
United States
About 2 hours using the app
Opinew replied December 5, 2023

Thank you so much for your detailed review! We appreciate the time you took to share your experience with us, and we're thrilled to know that Opinew met your requirements and expectations.

It's wonderful to hear that our features such as picture and video reviews, SEO integration, and coupon incentives were valuable for your business. We're glad to know that the process of importing previous reviews and integrating with the Dawn theme was effortless for you.

We're proud of our support team, and hearing that their assistance helped make your experience seamless validates our efforts. Your recommendation means a lot to us, and we're thankful that you chose Opinew.

Remember, your feedback plays a key role in helping us improve and serve you better. If you have any more insights or need support in the future, don't hesitate to reach out.

Best regards,
The Opinew Team

September 30, 2022

This is the best app for the price and trust me I've lost a lotttt of money trying to find a professional and automated review app for my Shopify store. They helped me with everything I needed quickly and even helped me to adjust the code when needed. 10/10 would recommend!

The Hook Up
United States
About 2 hours using the app
Opinew replied December 5, 2023

We're thrilled to hear you've had such a positive experience with us, and it's great to know that Opinew Product Reviews App UGC is saving you money and meeting your needs! We always strive to provide efficient, professional service, and it's satisfying to know that we've done just that.

Your recommendation is greatly appreciated, and we are glad that our support team could be of assistance in adjusting the code to fit your needs. Ensuring seamless usage of our app is our priority.

Remember, we're here for any further support you might need! Thanks again for your kind words, we really appreciate it.

Best Regards,
The Opinew Team

November 11, 2022

Incredible free plan, insanely helpful people, I am extremely impressed with this app. Holy cow this is the best app experienced on shopify so far

Rogue Iron Disc Golf
United States
About 2 hours using the app
Opinew replied December 5, 2023

Hi there,

Wow, thank you for your glowing review and 5-star rating! We are thrilled to hear that you're finding our free plan and customer support to be top-notch, and that our app ranks at the top of your Shopify experience list. That is high praise and means the world to us.

We strive to provide our users with the best possible value and support, and your feedback validates our efforts. Feel free to reach out if you have any questions or need any assistance in the future - we're here to help.

Thanks again for choosing Opinew. Your feedback is vital to our continuous efforts to enhance our app and support.

Best wishes,
The Opinew Team

February 15, 2022

Customer service is always top-notch - they responded immediately to any problem I had with the APP and solved it.
It allows me to get verified reviews from real customers

Supp Vault
United States
About 2 hours using the app
Opinew replied December 5, 2023

Hi there,

We are absolutely thrilled to hear about your positive experience with our customer service - that's exactly what we strive to deliver. We're glad that we've been able to promptly assist with any issues you've encountered with the app.

Also, it's fantastic to hear that the app has enabled you to get verified reviews from your genuine customers. That feature is indeed one of the strong points of our app, designed to enhance authenticity and credibility for businesses like yours.

We really appreciate the time you took to share your experience and giving us a perfect rating! Your feedback makes a big difference and encourages us to continue improving.

Kind regards,

The Opinew team