Opinew Product Reviews App UGC

We're sorry to hear about your experience with disappearing reviews on your stores, and we apologize for any inconvenience this may have caused. We understand how this can impact the perception of your store by your customers, and we take your concern seriously.

We also regret that our support didn't meet your expectations and apologies for any undue stress. Please be assured that our aim is always to resolve any issues promptly.

Your comments have been shared with our team and we’re closely looking into why the issue wasn’t resolved. We’re taking steps to ensure that our support responses are more proactive and helpful - so issues like this don't happen again.

Your review is crucial to us because it helps us understand where we need to improve. If you'd be open to it, could you share more insights about when and how these issues occurred? That will help us ensure it's fixed completely.

Thank you for your patience, and we appreciate you taking the time to leave a review.

Best Regards,
The Opinew Team

Hello,

We're delighted to hear that you find Opinew easy to use. That's always one of our main goals. We regret to hear that certain aspects of the application are not fully clear to you, and we appreciate your patience as we strive to fulfill your needs.

As you've already set up an appointment, we look forward for an opportunity to address all of your questions directly and provide the clarity you seek. Your constructive feedback helps us to understand our customer's experiences better and to continually improve our products and services.

Thank you once again for your support and feedback.

Best Regards,

The Opinew Team

We're thrilled to hear that you're finding our app useful and able to import reviews from Aliexpress with ease! It's great to know you're having a positive experience and even recommending it. We work to keep up this service for the benefit of all our users.

Thank you for your strong endorsement and your fantastic 5-star review – it genuinely makes us happy and encourages us to continue improving our services. Remember, your insights and feedback always guide us.

Best wishes,
The Opinew Team

There are a lot of apps out their that claim to solve the world, it's a minefield out there and we totally get it. It's why this review means even more to us...

Our support team are a big part of what we do. We are UK based but have in house support experts in all time zones so if you need anything, just let us know!

-Customer Success Team

Hi there,

Wow! We're absolutely thrilled to hear your positive feedback! It's great to know that our app and the clean layout have fit well into your site. We aim to provide top-notch service, so it's reassuring to hear that our support has been up to the mark.

Your satisfaction is paramount to us, and it makes us really happy to see comments like this. Your kind words make all our efforts worthwhile.

Please feel free to reach out any time if you have further queries or suggestions. We continuously strive to improve and your feedback plays a significant role in that.

Thanks again for sharing your experience,

Opinew Team

Hi there,

We're delighted to hear that you found our support team helpful and the import process from Amazon seamless. Your feedback is really appreciated and it makes us happy to know we could assist you.

However, we noticed that despite your positive feedback, our app received a 4-star rating. If there was something that didn't meet your expectations or something you struggled with, please don't hesitate to reach out to our support team. We continuously work towards improving our app and your feedback is very important to us.

Thanks once again for taking the time to write a review.

Best wishes,
The Opinew Team.

Hello,

We're sorry to hear that you found the initial setup a bit challenging, but are thrilled that Daniel could provide the assistance you needed! We pride ourselves on our customer service and it's wonderful to hear that he had such a positive impact on your experience.

Your kind words are greatly appreciated and we'll certainly share them with Daniel. Also, we're excited to hear about your plans to upgrade and see how Opinew can further enhance your conversion rates.

We encourage you to reach out to our customer support should you ever need assistance. We're committed to ensuring your experience continues to be great!

Your feedback is critical in helping us deliver the best service possible.

Best regards,

The Opinew Team

We're thrilled to hear you had a great experience with our support team! Your appreciation truly means a lot to us. Merci for taking the time to share your feedback. We're here for you anytime.

- The Opinew Team

Hi there,
We're thrilled to hear that you're finding our features great! Your positive feedback means the world to us here at Opinew. It's exciting to hear that you're looking forward to seeing results after a few months of use - we can't wait for you to share your success story. Remember, we're always here more than happy to assist you if you have any queries in the meantime. Your feedback plays a vital role in our commitment to making our app the best it can be.

Kindest regards,
The Opinew Team

Hi there,

We're ecstatic to hear that you've had a positive experience with our Opinew Product Reviews App, and that it's helping to boost your shop sales - that's what we aim for! Your words about our support team have truly made our day.

Your feedback is instrumental as we continue to optimise and improve our app for users like you.

Thank you for choosing and supporting Opinew.

Best regards,
The Opinew Team