Opinew Product Reviews App UGC
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,737)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to import and manage customer reviews from platforms like Amazon, enhancing store credibility and boosting sales. It supports Google Shopping campaigns and offers multi-language customization, making it suitable for global businesses. The app is praised for its ease of use, seamless Shopify integration, and responsive customer support, often resolving issues in real-time via chat.
Refine
-
By rating
CHAD dev very good fix bug very fast
I'm happy with this app because not only does it update the appearance of my comments with a modern look, I can also use the comments I've gotten for my products on other websites. Getting my Amazon reviews over was very easy. And I've already gotten a number of great reviews directly for my web store by using their email reminder + coupon. Very happy to have chosen this one! :)
We're delighted to read your review! We appreciate your positive feedback and are glad to know that our app has helped modernize your comments, and made importing Amazon reviews easy for you. It's fantastic to hear that the email reminder + coupon function has gained you some great reviews on your web store too. Your happiness using our app is our top priority. Thank you for choosing Opinew! We look forward to continuing to support your business.
Best regards,
The Opinew Team
It's me again. Still very satisfied with the support using this app. Engineers are fast and smart and friendly.
Hi,
On behalf of all the team, thank you so much for leaving us such an amazing review!
We are delighted to hear you are satisfied with our service :)
We will continue to improve Opinew and assist you on your journey to create a strong & trusted business.
Have a wonderful day!
Customer Success Team | Opinew
It's great that it gives you a free trial until 30 sales. Thanks for thinking about businesses that have to start up :)
Hi there! We're so glad to hear that you find our free trial until 30 sales helpful – we understand startups and we have designed our pricing to be as friendly as possible. Your acknowledgment truly makes our day. We want to assist in making your journey as smooth as possible. Remember, we’re always here if you need any help. Thank you for this amazing 5-star review. We truly appreciate it.
Best wishes,
The Opinew Team
Estoy muy contento con la integración de las reseñas en mi web, funciona perfectamente en Dawn, además, solicité borrar su marca de agua y su asistente Vedran me lo resolvió en un momento.
Es la app definitiva para las reseñas de mi web.
I've just started using this app, and so far the installation and set up has been smooth! I had some questions regarding the features provided and Kenan was very quick in helping me to make sure I was good to go. I like how easy it is to integrate into your store, and it looks really nice.
Hello, and thank you for your fantastic review! We're thrilled to hear that your installation and setup process has been smooth with our Opinew app. It's great that Kenan was able to assist you swiftly and to your satisfaction - we'll make sure to share your kind words with him. We designed the app to be simple to integrate and we are glad that it fits nicely into your store.
Remember, our support team is always ready to assist you if you have any more questions in the future. Your feedback contributes massively to our ongoing mission, making your experience even better with us.
Best wishes,
The Opinew Team.
The support is good. But, the app will ruin your store. The app will block your sales. After you uninstalled it. It will leave your store a code that has 0 star reviews.
Hi, we reached out in multiple ways to try to support your issue that was caused by another app and not by Opinew, unfortunately in this case you reached out to Shopify support for clarity and they gave you some terrible misinformation claiming that Opinew was causing the issue when it wasn't!
We have screenshots from yourself to the Shopify support agent which shows the lack of product knowledge from that support agent. Here is a summary of the conversation:
Danielle (Shopify Support Agent): "Opinew is also for retargeting, when did you activate this is seems like they are not properly cascading the abandoned checkout emails"
Your response: "I installed it Thursday same as Reputon eBay importer."
Danielle: "Okay no worries will have to contact the app developer directly to rectify the emails for the abandoned checkout"
This is false. Opinew isn't for retargeting nor does the core app have anything to do with abandoned checkout emails. Opinew had no code on your checkout page so it was impossible that it was causing your errors. It's worth noting that we never received communication from Shopify about this case.
Of course this was escalated to Shopify Partner support immediately for giving you false information. The service we subsequently received as a business from Shopify was unacceptable. Although the agent understood the situation and admitted how frustrating it must be. He confirmed that Shopify would not be issuing an apology to you as the merchant or us as the app. This is frustrating on many levels as it has left us with a loss of a valued customer, an unwarranted 1-star review and also left you with an unsolved issue not caused by Opinew.
We are sorry this has been a negative experience for you. We did our best to get Shopify to reach out to you with proof and with help to rectify their mistake. It's a shame their service to both you and us was so poor. We wish you the best for the future.
- Opinew Customer Success Team
Simple and well organised. Nice layout on store. Fast installation. Easy to upload comments from amazon. I recommend it.
Thank you for the high praise and for recommending our app! We're overjoyed that you find the Opinew Product Reviews App UGC simple and well-organised, and that you appreciate our layout on the store.
It's also great to hear that you had a smooth experience installing the app and uploading comments from Amazon. We always aim to make our features intuitive and user-friendly, and your feedback confirms that we're on the right track!
Your insights are greatly appreciated and encourage us to continue improving for all of our users.
With gratitude,
The Opinew Team
Incroyable comme Appli, l'assistance aussi. Merci à Deepa
After testing other applications, I find that it is easy to use and clear. I just installed it, so I don't yet have feedback on the feedback from my customers. As soon as I have reviews from my customers, I will post my review again.
Thank you for your positive rating and comments! We're thrilled to hear that you find our Opinew Product Reviews App easy to navigate and understand. Looking forward to your experiences with your customers using our app too. Your future insights would be incredibly helpful as we continuously strive to enhance our user experience. Don't hesitate to reach out to our support team if you need anything at all. Thanks once again!
Best regards,
The Opinew Team