Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,721)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to import reviews efficiently from platforms like Amazon, boosting product credibility and sales. They appreciate the user-friendly interface that is easy to set up and operate, suitable for both beginners and experienced users. The app also aids in customer email collection and features customizable review displays. A free plan option further enhances its appeal for e-commerce merchants looking to improve their online stores.

Edited September 7, 2020

Updated: The app was not my taste but the customer support was friendly and helpful.
Old comment: Leave a mess of code when delete the app.

The NGO Company
United States
3 days using the app
Opinew replied September 7, 2020

Sorry to hear you were unhappy. To cleanly remove the code please do it from inside our app (not shopify apps menu).
https://www.opinew.com/help-center/knowledge-base/uninstall-and-remove-opinew-code/

We would love to be able to remove the app code when you uninstall but shopify cuts off our permissions to do so when you uninstall by clicking the bin button in shopify apps menu. If you do it from inside the app, we remove all the code cleanly.

February 10, 2023

I am very happy with not only the functionality of the app, but the support from the team at Opinew. It was very easy to integrate AND there is a bunch of extra functionality that I didn't know about. Definitely recommend this app! CHEERS!

CubixOutdoors
United States
3 days using the app
Opinew replied December 5, 2023

Hi there,

We're thrilled to read your positive comments about our app and team! We work hard to provide smooth integration and rich functionalities, and it's wonderful to hear that you've found these aspects valuable. Your recommendation truly means a lot to us.

Do continue exploring and making the most out of Opinew. If there's anything else we can assist you with, don't hesitate to reach out.

We sincerely appreciate you taking the time to share your satisfaction with our app. Thank you!

The Opinew Team

September 29, 2020

very good app
Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Horror Items
Italy
3 days using the app
Opinew replied December 6, 2023

We truly appreciate your positive feedback about the Opinew Product Reviews App! It's fantastic to hear that you have found our app to be very good. Your feedback can indeed guide other merchants in making decisions, so we're grateful for your input. Thanks for the outstanding 5-star rating!

Your trust in our app means a lot to us. Should you need any further assistance or have any other suggestions, don't hesitate to share them with us. Your feedback is paramount to us in ensuring we continuously improve our user experience.

Best wishes,
The Opinew Team

July 12, 2021

Just started using this app and so far, so good! Their customer support available through the online chat is fantastic.

Vumami Foods
Canada
3 days using the app
Opinew replied December 6, 2023

We're delighted to hear that you're enjoying the Opinew Product Reviews App so far, and that our customer support has been able to assist you effectively! We pride ourselves on providing excellent support, so it's fantastic to hear that this is being recognized. Your feedback truly motivates us to keep delivering top-notch service. As you continue using the app, do not hesitate to reach out if you need anything. Thank you for taking the time to review us.

Best regards,
The Opinew Team

April 21, 2020

The team is very fast in response , helped me customize my store in a jiff <3.
Couldn't ask for more!!

Petishy
United States
3 days using the app
Opinew replied December 8, 2023

We're incredibly grateful for your wonderful review! It's uplifting to hear that our team was able to assist you efficiently and personalize your store to your liking. Your satisfaction is our top priority. Your feedback serves as great encouragement to our team to keep doing what we do. If you need any further assistance, or if there's anything else we can help you with, please don't hesitate to let us know. Thank you once again!

Best Wishes,
The Opinew Team

January 17, 2023

excellent app, just do what it has to do. I would add a way to identify reviews for diferent variants and child products...

Dreamlab
Mexico
3 days using the app
Opinew replied January 17, 2023

Hi,

Thank you for the positive review and for taking the time to provide feedback on our app. We are glad to hear that it is meeting your needs and serving its purpose. We appreciate your suggestion about having a way to identify reviews for different variants and child products and will definitely take it into consideration for our roadmap as we continue to improve our app. Thank you again for your support!

Have a lovely day,
Opinew Team

March 20, 2020

Great customer support. Seriously extremely helpful team who did a lot of the behind the scenes work in making some HTML changes.

Yumwoof
United States
3 days using the app
Opinew replied December 8, 2023

Hi! It's fantastic to hear that you found our customer support helpful and the team was able to assist you in making HTML changes. We understand how crucial these details are, so your feedback and high rating bring a big smile to our faces. We will certainly keep striving to delight you with our services. Just remember, we're always here if you need help in the future. Thank you again for taking the time to leave us this review!

Best wishes,
The Opinew Team

October 13, 2023

Haris did a great job in helping me with the code after it was deleted.
great app for review management! For anyone looking to quickly create a review for their store, I would recommend it.

Cheerland
Hong Kong SAR
3 days using the app
Opinew replied December 4, 2023

Hi, thank you so much for your enthusiastic review and a 5-star rating!

We're thrilled to hear that Haris was able to assist you effectively with the code situation. Our team is always ready to go the extra mile to ensure a seamless experience for our users.

Your endorsement of our app for review management is inspiring. We're glad to know you found Opinew beneficial and easy to use.

We're buoyed in our daily efforts by such positive feedback. User satisfaction is at the core of our work, and we're thrilled to know we are meeting this objective.

Thanks again! We hope to continue exceeding your expectations.

Best Regards,
The Opinew Team

December 14, 2022

Daniel was great in helping me set up SPF and DKIM records. The process was smooth and painless. Thank you, Daniel.

Cassette Film
United States
3 days using the app
Opinew replied December 16, 2022

Hi,

Thank you for your 5🌟 review! We are so glad to hear that Daniel was able to assist you with setting up your SPF and DKIM records and that the process was smooth and painless. We value our customers and strive to provide the best possible service, so we are happy to see that this was your experience. Thank you for choosing Opinew!

Have an amazing day!
Opinew team

June 13, 2023

I have just added this app to my website www.rizenunlimited.com and love it. Nick helped with the integration and it looks great on my site. There was couple of little extra steps needed with my theme, but Nick got it done. Highly recommend this to anyone considering a review app on their site.

rizenunlimited
Australia
3 days using the app
Opinew replied August 23, 2023

Hi team Rizen Unlimited, thanks for the 5-Star review!

We are so glad Nick could help you out here. Shopify themes can get complicated at times and we certainly don't expect people to be engineers to set up our app.

The basic onboarding has been designed to be easy to use but of course with some themes small amounts of tweaking are required to get everything looking
10/10.

We are always here to help 24/7 and promise to do everything we can for you so that you can focus on running your business :)

-Opinew Customer Success Team