Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,737)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to import and manage customer reviews from platforms like Amazon, enhancing store credibility and boosting sales. It supports Google Shopping campaigns and offers multi-language customization, making it suitable for global businesses. The app is praised for its ease of use, seamless Shopify integration, and responsive customer support, often resolving issues in real-time via chat.

January 5, 2023

very fast customer support they helped me import reviews for my three products. it is such a difficult process going through all these different apps but thank god this was my second try

Winter Boots Days
Canada
3 days using the app
Opinew replied August 23, 2023

There are a lot of apps out their that claim to solve the world, it's a minefield out there and we totally get it. It's why this review means even more to us...

Our support team are a big part of what we do. We are UK based but have in house support experts in all time zones so if you need anything, just let us know!

-Customer Success Team

November 26, 2018

Great app, clean layout that looks great on our site and A+ support. I tried a few review apps before landing here and this was by far the best fit for us! Thank you!

Kase Custom
United States
3 days using the app
Opinew replied December 12, 2023

Hi there,

Wow! We're absolutely thrilled to hear your positive feedback! It's great to know that our app and the clean layout have fit well into your site. We aim to provide top-notch service, so it's reassuring to hear that our support has been up to the mark.

Your satisfaction is paramount to us, and it makes us really happy to see comments like this. Your kind words make all our efforts worthwhile.

Please feel free to reach out any time if you have further queries or suggestions. We continuously strive to improve and your feedback plays a significant role in that.

Thanks again for sharing your experience,

Opinew Team

June 28, 2023

great support team, helped me out a lot, really seemless and helps that you van import via amazon www

The Karmic Pod
United Kingdom
3 months using the app
Opinew replied December 4, 2023

Hi there,

We're delighted to hear that you found our support team helpful and the import process from Amazon seamless. Your feedback is really appreciated and it makes us happy to know we could assist you.

However, we noticed that despite your positive feedback, our app received a 4-star rating. If there was something that didn't meet your expectations or something you struggled with, please don't hesitate to reach out to our support team. We continuously work towards improving our app and your feedback is very important to us.

Thanks once again for taking the time to write a review.

Best wishes,
The Opinew Team.

October 6, 2022

I just got the app and it was a bit hard to set up on my own because i hate technical stuff, but the customer service is world class. Daniel deserve 10 stars for his helpfulness and quick responses. I plan to upgrade once i see how much it helps with the conversion. Thanks again for your help ...

Blossom Cup
United States
3 days using the app
Opinew replied December 5, 2023

Hello,

We're sorry to hear that you found the initial setup a bit challenging, but are thrilled that Daniel could provide the assistance you needed! We pride ourselves on our customer service and it's wonderful to hear that he had such a positive impact on your experience.

Your kind words are greatly appreciated and we'll certainly share them with Daniel. Also, we're excited to hear about your plans to upgrade and see how Opinew can further enhance your conversion rates.

We encourage you to reach out to our customer support should you ever need assistance. We're committed to ensuring your experience continues to be great!

Your feedback is critical in helping us deliver the best service possible.

Best regards,

The Opinew Team

October 20, 2023

Super assistance ! Merci

Plash
France
3 days using the app
Opinew replied December 4, 2023

We're thrilled to hear you had a great experience with our support team! Your appreciation truly means a lot to us. Merci for taking the time to share your feedback. We're here for you anytime.

- The Opinew Team

December 4, 2019

Has a lot of great features look forward to seeing the results after running my store after a few months.

Tie Game Apparel Clothing
United States
3 days using the app
Opinew replied December 8, 2023

Hi there,
We're thrilled to hear that you're finding our features great! Your positive feedback means the world to us here at Opinew. It's exciting to hear that you're looking forward to seeing results after a few months of use - we can't wait for you to share your success story. Remember, we're always here more than happy to assist you if you have any queries in the meantime. Your feedback plays a vital role in our commitment to making our app the best it can be.

Kindest regards,
The Opinew Team

January 25, 2021

Great support, have everything you ever need from Review App. It definitely helps to increase shop sales

BatteryDivision
Ireland
3 days using the app
Opinew replied December 6, 2023

Hi there,

We're ecstatic to hear that you've had a positive experience with our Opinew Product Reviews App, and that it's helping to boost your shop sales - that's what we aim for! Your words about our support team have truly made our day.

Your feedback is instrumental as we continue to optimise and improve our app for users like you.

Thank you for choosing and supporting Opinew.

Best regards,
The Opinew Team

December 23, 2023

awesome customer service

ShopSavvyCart
United States
3 days using the app
Edited September 7, 2020

Updated: The app was not my taste but the customer support was friendly and helpful.
Old comment: Leave a mess of code when delete the app.

The NGO Company
United States
3 days using the app
Opinew replied September 7, 2020

Sorry to hear you were unhappy. To cleanly remove the code please do it from inside our app (not shopify apps menu).
https://www.opinew.com/help-center/knowledge-base/uninstall-and-remove-opinew-code/

We would love to be able to remove the app code when you uninstall but shopify cuts off our permissions to do so when you uninstall by clicking the bin button in shopify apps menu. If you do it from inside the app, we remove all the code cleanly.

February 10, 2023

I am very happy with not only the functionality of the app, but the support from the team at Opinew. It was very easy to integrate AND there is a bunch of extra functionality that I didn't know about. Definitely recommend this app! CHEERS!

CubixOutdoors
United States
3 days using the app
Opinew replied December 5, 2023

Hi there,

We're thrilled to read your positive comments about our app and team! We work hard to provide smooth integration and rich functionalities, and it's wonderful to hear that you've found these aspects valuable. Your recommendation truly means a lot to us.

Do continue exploring and making the most out of Opinew. If there's anything else we can assist you with, don't hesitate to reach out.

We sincerely appreciate you taking the time to share your satisfaction with our app. Thank you!

The Opinew Team