Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,721)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to import reviews efficiently from platforms like Amazon, boosting product credibility and sales. They appreciate the user-friendly interface that is easy to set up and operate, suitable for both beginners and experienced users. The app also aids in customer email collection and features customizable review displays. A free plan option further enhances its appeal for e-commerce merchants looking to improve their online stores.

May 11, 2022

Only just installed but so far very happy with it. Relatively intuitive to use and looks pretty with lots of customisation possibilities. Also best ever customer support (special shoutout to Daniel)! I'm using a free version and what you get is pretty amazing. Tried 2 other apps briefly and this was the best. For the Opinew team:
There are some things that could be further optimised (e.g. in 'request schedule' section it'd be nice to see product order date and ordered items, or be able to sort customers) and also and some glitches (e.g. I seem to have to click "schedule" button twice before it gets sent) Thanks for the great work guys!

Etna
Germany
1 day using the app
Opinew replied May 11, 2022

Thanks so much for leaving a great review, also you can't imagine how valuable feedback like this is to us, thanks so much! We will continue to improve the way we allow you to manage your review requests. We will certainly take action on your points ASAP!
Customer Success Team | Opinew

May 14, 2021

Tip. Top. This is an absolutely smashingly well-realized application. It has solved, and I mean fully solved...an issue we'd had with for years with our old site. This app has really gamed out every last conceivable issue with product reviews from collection to syndication. It makes it astonishingly easy to surface product level reviews for pretty much everything we carry, the integration with Google Shopping was a snap, their documentation is excellent, and the install process was genuinely like magic....really, really fast and perfectly executed. The onboarding process was as professional as anything we've experienced in the Shopify space. The customer support is nonpariel, absolutely fabulous. As far as we're concerned, these guys have hung the moon. If you're thinking about installing this, stop thinking and just do it.

Whitaker Brothers
United States
1 day using the app
Opinew replied December 6, 2023

We're absolutely over the moon to read your review! We're thrilled to hear that our application has exceeded your expectations and solved long-standing problems for you. As you've noticed, we've put a lot of time and effort into making sure Opinew is user-friendly, efficient, and helpful for businesses like yours. It's fantastic to hear that it's paid off for you! We're particularly proud of our customer support and it's wonderful to hear that you appreciate it too.
Your words are a huge motivation for us to keep improving and delivering the best service. If there's ever anything else that we can assist you with, don't hesitate to let us know.
Thank you for your amazing feedback.

Best Regards,
The Opinew Team

March 30, 2022

The customer service representative, was very helpful and responsive.
Just wanted to thank you for your help in getting my reviews displayed properly on my product pages.

Leg Treats
United States
1 day using the app
Opinew replied December 5, 2023

We're delighted to hear about your positive experience with our team! Your kind words about our customer representative make us proud and assure us that we're on the right track. We're always ready to go the extra mile to ensure that your reviews are displayed properly on your product pages.

Your feedback is extremely important to us. It helps us know we've met your expectations and gives us the motivation to work even harder for our customers.

Thank you once again for your kind words and for the 5-star rating.

Best,
The Opinew Team

April 18, 2019

I was looking for an app enabling me to import reviews from Amazon easily and without limitations, and this app seems to be the best one for that.
It's very practical, with a beautiful display as well, and there are also great marketing tools like emails for customers.
And the customer service is great, I got some help quickly to customize some elements.

Sport Succès
France
1 day using the app
Opinew replied December 11, 2023

We're thrilled to hear that you've found our Opinew Product Reviews App UGC to be the best for importing reviews from Amazon with ease and no limitations! We've put a lot of effort into making our app practical and ensure it has an appealing display.

It's also heartening to know that you appreciate our additional marketing tools like emails for customers. Your satisfaction with our customer service is just the cherry on top!

Remember, we're always here to assist you with any more customizations or questions you may have. Thank you for your awesome five-star review!

Best regards,
The Opinew Team

August 3, 2022

Le service client a été super rapide et m'a aidé à résoudre le problème très rapidement!
Je le recommande

minana
France
1 day using the app
Opinew replied August 8, 2022

Bonjour,

Merci de nous avoir laissé un avis 5⭐️!
Si vous avez besoin d'aide à l'avenir, n'hésitez pas à nous contacter via live chat.

Très bonne journée,
Customer Success Team | Opinew

April 29, 2020

very good app, and the support team is excelent, very fast and frendly, good job guys !!!!!!!!!!!!!!

SWIM ELITE
United States
1 day using the app
Opinew replied December 8, 2023

Hello there,

We're absolutely thrilled to hear that you're enjoying our app, and found our support team excellent and responsive. Your kind words mean a lot to us and motivate us to keep doing our best. We wouldn't be able to do our good work without awesome users like you.

Once again, thank you for taking the time to leave us a review and for rating us 5-stars. Your feedback is essential in helping us continually improve and deliver top-notch service.

Best Wishes,
The Opinew Team

July 8, 2018

We love this app! It is very easy to set up and offers simple but powerful benefits. We are able to import our reviews from Amazon and manage settings with no issues. Reviews are so important to help customers feel confident with their purchase. We immediately experienced an increase in our conversion rate after adding Opinew and displaying customer reviews to our visitors. We had a few questions about setting up some of the extra features and the support team was very responsive and helpful. I wish we would have discovered Opinew sooner!

Chillboys
United States
1 day using the app
Opinew replied December 12, 2023

We're thrilled to hear that you love our app and that setup was smooth sailing! Hearing that you've seen an immediate increase in your conversion rate after using Opinew is fantastic. We fully agree that reviews indeed inject a sense of confidence in customers. Our support team will be pleased to know that you found their assistance useful. Don't hesitate to reach out if you need any more guidance with the extra features or anything else at all. Thank you so much for this wonderful feedback — we're here and ready to support you in your success.

Best,
The Opinew Team

May 25, 2023

I recommend this app to anyone looking for review apps that have a great support team.
Their customer service team is excellent and available via live chat to assist you with any issues.

Bisleywatches
China
1 day using the app
Opinew replied May 30, 2023

Hi,
Thank you for your fantastic review and for recommending our app to others. Our customer service team is dedicated to providing real-time support through live chat, and we're thrilled to hear that you've found their service to be excellent.

Your support means a lot to us and we'll strive to continue meeting your expectations.

- Opinew Customer Success Team

April 4, 2022

I found the support team was available when needed and really helpful.
I would recommend this app for anyone who wants to integrate their reviews from other platforms.

McFloof Makes
United Kingdom
About 24 hours using the app
Opinew replied April 20, 2022

Thanks for the review! Much appreciated. Let us know if you need any help in the future. -Paul

January 30, 2023

Awesome app and easy to use. Live chat is always there to help if you ever need some support. Best review app

XMark
United States
About 23 hours using the app
Opinew replied December 5, 2023

Hi there,

We're thrilled that you think Opinew is an awesome app! We put a lot of effort into making it easy to use, and your positive feedback validates our work perfectly. We're glad to hear that you've found our live chat helpful - our support team is indeed always ready to assist you.

Your kind words stand as a motivator for us to improve the user experience even more. Thank you for considering us as the best review app. Your support means the world to us.

From the team at Opinew.