Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,721)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to import reviews efficiently from platforms like Amazon, boosting product credibility and sales. They appreciate the user-friendly interface that is easy to set up and operate, suitable for both beginners and experienced users. The app also aids in customer email collection and features customizable review displays. A free plan option further enhances its appeal for e-commerce merchants looking to improve their online stores.

Edited May 17, 2020

Worked fine the first couple imports. Now I get a mess of code at the bottom of my screen. I asked for a fix, and Tomasz did not fix it properly and i still have a shit ton of code all over the product page of an ad im spending money on tomorrow.

Going back to Loox

supercray
United States
9 days using the app
Opinew replied May 31, 2020

Hi - sorry to hear about this but we did fix it for you within a couple of hours given it was a Sunday and we're in a different time zone. We did fix it right when support was back online. To remove all the code cleanly always go to the account menu and click the Uninstall button. That gets rid of all the code.

January 12, 2022

Nice app, works great! The customer support is quick and well trained - perfect support. Could be cheaper, therefore 4 out of 5 stars.

DarBene
Austria
7 days using the app
Opinew replied December 5, 2023

Hi,

We're delighted to hear that you find our app helpful and our customer support prompt and efficient. This kind of feedback motivates us to deliver stellar service consistently.

We appreciate your observation about our pricing. At Opinew, we strive to offer the best value, and we assure you that our pricing is competitive considering the robust functionality that our app offers.

That said, your feedback is important, and we will certainly take your comment into consideration when assessing pricing in the future.

Thank you once again for your 4-star rating and for taking the time to write a review.

Best regards,
The Opinew Team

February 12, 2020

I use this app to help me boost sales. I wish it would be completely free but overall I am completely in love with it!

Theminivanity
United States
About 7 hours using the app
Opinew replied December 8, 2023

We're thrilled to hear that our app is helping you boost your sales! Your love for the app means a lot to us. We understand your wish for it to be completely free, and while we offer our services at the most competitive prices, we do our best to ensure our features are worth it. It's always inspiring for us to learn how our app adds value for our users like you. Your feedback is pivotal in helping us maintain the quality and effectiveness of our service. Thanks again for your kind words.

Best Wishes,
The Opinew Team

September 23, 2020

Nice app! Love that allows me to import the reviews from Amazon and the support is really fast and efficient.

Cordialsa USA INC
United States
About 6 hours using the app
Opinew replied December 6, 2023

We're thrilled to hear that you're enjoying Opinew, and that our fast and efficient support stands out for you. The ability to import reviews from Amazon is indeed a unique feature that we're proud of! Thank you for sharing your positive experience. We value your feedback and we're here to support you whenever you need. Thanks again for choosing and recommending Opinew!

Best,
The Opinew Team

May 28, 2020

Really good app! Have been using this for quite a while now. The display looks super clean and the best part is it allows to import reviews from amazon

Autofeelz
India
7 days using the app
Opinew replied December 8, 2023

Thank you for your wonderful feedback! We're thrilled to hear that you've been finding the Opinew Product Reviews App beneficial and clean looking in style, as well as appreciating the import feature from Amazon. We truly value your support and insights since they're integral to our ongoing advancements. If there's anything more you'd like to share or need help with, don't hesitate to let us know.

Best wishes,
The Opinew Team

July 6, 2023

Yesterday was good enough and the customer service was excellent. They solved the pagination display problem.

AHRES Online Store
Japan
About 6 hours using the app
Opinew replied December 4, 2023

Thank you for your glowing review! We are thrilled to know that you are satisfied with our customer service and that we could resolve the pagination display issue for you. Our team always strives to provide prompt and excellent service, and your experience reaffirms the hard work we put in every day. We truly appreciate your 5-star rating, and your feedback greatly empowers our commitment to serving you better. Please don't hesitate to reach out if you need any further assistance.

Warm Regards,
The Opinew Team

September 21, 2020

Good App, but it doesn't let you choose specific reviews to import into your store. It does the job, but I think it could definitely be better.

Tricks and Frights
Canada
6 days using the app
Opinew replied December 6, 2023

Hi there,

We appreciate your honest rating and great to hear that Opinew is serving you well. We are always striving to improve our app and your feedback helps us immensely.

We take your comment about the functionality of our app very seriously. We can see that there is room for improvement in how reviews are imported. Rest assured, our support team will examine this suggestion carefully and work on implementing timely enhancements.

We value your thoughts and look forward to further serving your needs. Please feel free to reach out to our support team if you have any other suggestions or concerns.

Best regards,
The Opinew Team

October 9, 2018

Customer support is excellent.
They are quick and help you with everything.
Application is perfect

Buyandsmile
Türkiye
About 5 hours using the app
Opinew replied December 12, 2023

Hi there,

We're thrilled to hear that you're finding our customer support helpful and the Opinew Product Reviews App to be perfect. Encouragements like yours keep us motivated to deliver excellent service.

Thank you for taking the time to share this positive rating! Your feedback fuels our commitment to making our app even better for all users.

Best regards,
The Opinew Team

October 24, 2020

Don't bother with this app, review sometimes don't add. And when you try and delete the app, it doesn't fully remove itself! You've been warned!!!!!!!!

Exclusive-Gadgets.co.uk
United Kingdom
6 days using the app
Opinew replied October 24, 2020

Hi - sorry about this. Use this method to remove the code automatically: https://www.opinew.com/help-center/knowledge-base/uninstall-and-remove-opinew-code/

This is actually a problem with Shopify. They don't let us remove the code when you click uninstall in the app menu. You need to click the uninstall from inside the actual app and it will all be gone :)

November 25, 2019

Super easy install.. Really fast sync on a full 50k products too! Well worth the price they charge.

HealthPharm Online Superstore
United Kingdom
About 5 hours using the app
Opinew replied December 8, 2023

We appreciate your stellar 5-star review! We're thrilled to hear that the installation process was a breeze and that our fast syncing feature is working well for your wide range of products. We always aim to provide great value for the price, and your confirmation assures us that we're on the right track. Your feedback plays a significant role in our ongoing effort to serve our users better. Thanks again!

Best,
The Opinew Team