Reviews (1,648)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly design and advanced features, including easy importation of reviews from Amazon and Aliexpress. Its customizable design, review collection process, and Google Shopping campaign integration are also favored. The support team is noted for their prompt and efficient help. The free version offers significant functionality and the installation process is straightforward. Merchants value its ability to manage reviews, add product authenticity, and enhance store reputation.
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Good page, too soon to say it also.
It seems correct to me that they only charge once you get 30 sales, so far it also seems a deep and interesting application.
Hi there, thank you for your positive comments and for giving us a 4-star rating. We're glad to hear that our policy of charging only after 30 sales suits you. We strive to provide a deep and engaging experience with our application and we're happy to hear that you're finding it interesting. If there's anything specific you think we could improve or if you have more observations in the future, please feel free to share - your feedback genuinely matters to us. Best wishes, the Opinew team.
Bad app, and it leaves some code when you uninstall it ! It slows your website and leave a visual parasite on your website if you uninstall it !
Our support is always more than happy to help with the uninstallation and we are usually able to do it right away or within a few hours from uninstall, even on the weekends. The merchant never got in touch with us.
The slowdown must have been caused by some other apps - Opinew is one of the best optimized apps - all of our javascript/css are merged into single files, minified and on a CDN network to reduce the weight and amount of network requests.
It never finished installing. There was some kind of bug, maybe it was having trouble with another app but nothing every loaded. So that was a disappointment.
Sorry to hear that - we had limited availability to deal with support tickets because it was Christmas Eve, which I hope is understandable. If you want to help us install the app please get in touch.
Dashboard failed to render in Microsoft Edge, so I had to swap to Firefox. The Coupon widget is a bit confusing compared to the Shopify coupon interface. I am excited to see how this app works and will update once I have time to use it.
Thank you for your feedback and the 4-star rating.
We're sorry to hear about the issue you faced with the dashboard rendering in Microsoft Edge. This definitely needs attention from our team, and we hope to address it promptly for your convenience. We also acknowledge your feedback about the Coupon widget being a bit confusing.
Your excitement to see how our app works is contagious, and we can't wait to know more about your experience once you've used it! Please feel free to get in touch if there are any more issues or questions, we’re here to help.
Your feedback is very important to us as it helps us improve and provide better experiences for our users.
Best,
The Opinew Team
totally waste of time and loading too much bad and reviews export format no any one know about that again totally waste of time
Hi - sorry to hear you had a bad experience but you never got in touch with our support that's available on live chat every day of the week. Install the app again and we'll be more than happy to help.
Bad quality of the reviews (we can not choose which ones we want), it doesnt look good on the website and even when I removed it from apps list, the stars under my products name left and I had to deal with it. Also the "chat help" on their website doesn't work! I do not recommend!!!!!!!
You can always delete the imported reviews you don't want. You probably didn't see the button in the products section.
And to cleanly remove all the code press the uninstall button in the account menu of the app. That removes the code and then uninstalls the app.
leaves code after removed from apps list, had to reinstall the theme again (the stars under products name)
Hi - here is a guide on how to automatically remove all the code cleanly from your theme without reinstalling it. Takes a few moments only.
https://www.opinew.com/help-center/knowledge-base/uninstall-and-remove-opinew-code/
Sorry about this - It's purely Shopify's fault that they don't let us developers remove the code when you uninstall. It's been a problem for years now.
Comoda e abbastanza semplice. Ti permette di differenziare tra layout, colori e dimensioni delle foto
Ciao, grazie mille per la tua recensione positiva e per aver dato alla nostra app 4 stelle! Siamo lieti che tu abbia trovato la nostra app comoda e abbastanza semplice, e che tu abbia apprezzato la possibilità di personalizzare layout, colori e dimensioni delle foto. Tuttavia, notiamo che non abbiamo raggiunto le 5 stelle e ci piacerebbe sapere come potremmo migliorare ulteriormente la tua esperienza. Ti incoraggiamo a condividere con noi qualsiasi suggerimento o problematica potresti aver riscontrato. Non vediamo l'ora di sentirti! La tua opinione è molto importante per noi.
Cordiali saluti,
Il team di Opinew
leaves code after removed from apps list, had to reinstall the theme again (the stars under products name)
Hi - we apologise and it really is annoying for us too because it's Shopify's fault. They don't let us uninstall our code when you uninstall the app.
To remove the code, install the app again > go to Account menu > click uninstall button at the bottom. This will uninstall the code.
You need to uninstall Opinew from our app menu to remove the code.
My website is full of garbled characters now and I don't know what to do, fReally rubbish app，0 star
We checked your site and you didn't install any Opinew code, you installed the app and then immediately uninstalled it. It could not possibly have been Opinew that caused the "garbled characters"
We do not appreciate the unrelated 1 star review, however we would welcome you back to actually see the positive impact Opinew can have on your store.
Our support engineers are available 24/7 and have the technical ability to help you with code too, so if there is something you are struggling with on your site perhaps they could advise as to what has been causing your issues?
Thanks,
Customer Success Team | Opinew