Opinew Product Reviews App UGC
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,712)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to import reviews from platforms like Amazon, enhancing product page credibility. It offers a free plan suitable for various business sizes and includes features like customizable review displays and Google Shopping integration. Merchants particularly praise the responsive customer support for their proactive assistance in setup and resolving integration issues.
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Very poor service i don't recommend anyoneto use it.
We're truly sorry to hear about your recent experience with Opinew. To hear that we didn’t meet your expectations is disappointing. We would be glad for an opportunity to directly address and resolve your concerns. Rest assured, our support team will reach out to you soon to aid in resolving the issues you've faced. We’re keen to make your experience better and appreciate your feedback.
Best regards,
The Opinew Team
Comoda e abbastanza semplice. Ti permette di differenziare tra layout, colori e dimensioni delle foto
Ciao, grazie mille per la tua recensione positiva e per aver dato alla nostra app 4 stelle! Siamo lieti che tu abbia trovato la nostra app comoda e abbastanza semplice, e che tu abbia apprezzato la possibilità di personalizzare layout, colori e dimensioni delle foto. Tuttavia, notiamo che non abbiamo raggiunto le 5 stelle e ci piacerebbe sapere come potremmo migliorare ulteriormente la tua esperienza. Ti incoraggiamo a condividere con noi qualsiasi suggerimento o problematica potresti aver riscontrato. Non vediamo l'ora di sentirti! La tua opinione è molto importante per noi.
Cordiali saluti,
Il team di Opinew
leaves code after removed from apps list, had to reinstall the theme again (the stars under products name)
Hi - we apologise and it really is annoying for us too because it's Shopify's fault. They don't let us uninstall our code when you uninstall the app.
To remove the code, install the app again > go to Account menu > click uninstall button at the bottom. This will uninstall the code.
You need to uninstall Opinew from our app menu to remove the code.
My website is full of garbled characters now and I don't know what to do, fReally rubbish app,0 star
We checked your site and you didn't install any Opinew code, you installed the app and then immediately uninstalled it. It could not possibly have been Opinew that caused the "garbled characters"
We do not appreciate the unrelated 1 star review, however we would welcome you back to actually see the positive impact Opinew can have on your store.
Our support engineers are available 24/7 and have the technical ability to help you with code too, so if there is something you are struggling with on your site perhaps they could advise as to what has been causing your issues?
Thanks,
Customer Success Team | Opinew
they do not offer a free package as stated - wasted time installing the whole widget to find out they charge a monthly fee - misleading
EDIT 04/27/22:
We now offer a completely free plan allowing you to import, request and display reviews on your store! Feel free to try Opinew again if you are looking to increase conversions with reviews :)
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Hi - apologies for the confusion. If you read the label it states that Opinew is "Free to install. Additional Charges may apply".
Our pricing is different for each Shop, based on the usage of the app which you can check in opinew.com/pricing
That's why we can't put the prices because Shopify doesn't allow for dynamic pricing like we have and we found the current description to reflect the pricing best.
We will of course adjust in the future if Shopify allows for placing dynamic pricing in the plans section.
Team Opinew
Get these empty stars out of my theme immediately Even if you uninstall it you get those empty stars permanently in your theme Do NOT install
Hi - Sorry about this - It's purely Shopify's fault that they don't let us developers remove the code when you uninstall. It's been a problem for years now. It's drives us crazy too!
SOLUTION: Here is a guide on how to automatically remove all the code cleanly from your theme without reinstalling it. Takes a few moments only.
https://www.opinew.com/help-center/knowledge-base/uninstall-and-remove-opinew-code/
no me gusto que se tuviera que pagar por el servicio la desintale pero espero que no me ocasione ningun problema a futuro
EDIT 04/27/22:
We now offer a completely free plan allowing you to import, request and display reviews on your store! Feel free to try Opinew again if you are looking to increase conversions with reviews :)
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Hi - we understand you might be dissatisfied but we find your review unfair - you haven't even used our software but rated it 1 star simply because it's a paid app. You did not even try the 14 day free trial.
Hola, entendemos que puede que no esté satisfecho, pero consideramos que su opinión es injusta; ni siquiera ha utilizado nuestro software, pero lo calificó con una estrella simplemente porque es una aplicación de pago. Ni siquiera probaste la prueba gratuita de 14 días. Me gustaría pedirle que elimine esta revisión injusta que perjudica nuestro negocio.
Their support is great, app has awesome features even the free version! Definitely recommend to anyone looking for a review app.
Thank you so much for your wonderful review! We're thrilled to hear you're finding value in our app and that our support team could assist you. It's comments like these that drive us to continue improving our services. And coming from someone who recommends Opinew to others, it truly means a lot to us. We appreciate the time you took to leave us this feedback; it is invaluable in helping us understand our users' experiences better.
With sincere thanks,
The Opinew Team
Great app and fantastic support team!! I contact the support team whenever I need help and they are super quick to help fix the problem!
Hi there,
Thank you for sharing your experience with us! We strive to provide the best possible support and service that we could offer and it's great to hear that we're doing a good job!
If you need anything in the future, please reach out and we'll be happy to help.
Customer Success Team | Opinew
I LOVE this app! I downloaded and tried all the top review-importing apps, and this is by far the best one. Their support is fantastic, too - I had a very custom issue and the support was above and beyond: they responded right away, made what I wanted possible, and then fixed a few other things about my store on the fly (I didn't even have to ask). Super impressed.
We're absolutely thrilled to hear that you love our app! Your kind words and appreciation mean the world to us. We strive to deliver top-notch service and we're glad that you had such a phenomenal experience with our support team. Your satisfaction is our utmost priority, and we're delighted to hear that we not only addressed your issues effectively but also were able to add value to your store. Thank you for taking the time to share your feedback and we promise to keep up the exceptional service. Remember, we're here for you anytime!
Best Regards,
The Opinew Team