Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,736)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
    1.6K
  • 4% of ratings are 4 stars
    72
  • 1% of ratings are 3 stars
    13
  • 1% of ratings are 2 stars
    11
  • 2% of ratings are 1 stars
    39
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to easily import reviews from platforms like Amazon, boosting customer trust and sales. They value the customizable review management and display options, and appreciate the app's performance in handling large volumes of reviews. The setup process is straightforward, and the responsive customer support is frequently highlighted for its effectiveness, particularly through personal assistance via chat. A free plan offers access to essential features.

October 11, 2019

I tested this app and it was able to get reviews onto my store but it was a frustrating experience. App just needs time but not ready yet. I did get reply from support but zero help.

Biggest issue is after uninstalling app it left code in my theme that still shows scraps in my store.

Men's Mercantile
United States
1 day using the app
Opinew replied October 11, 2019

Sorry to hear you had issues. Shopify's to blame that they don't let developers remove the code when you hit uninstall.
Solution: Uninstall from within the app. Install it again, then go to Account menu, scroll down and click the uninstall button there. The app will remove the code and uninstall itself.

Also apologies for the quality of support. We did reply within 1 minute of your message and did everything we could at the time to help you. Any technical issues we usually resolve right at that moment but sometimes it takes longer, you run a company you surely must understand that - it was the latter in this case.

Opinew

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