Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,737)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
    1.6K
  • 4% of ratings are 4 stars
    72
  • 1% of ratings are 3 stars
    13
  • 1% of ratings are 2 stars
    11
  • 2% of ratings are 1 stars
    40
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to easily import reviews from platforms like Amazon, boosting customer trust and sales. They value the customizable review management and display options, and appreciate the app's performance in handling large volumes of reviews. The setup process is straightforward, and the responsive customer support is frequently highlighted for its effectiveness, particularly through personal assistance via chat. A free plan offers access to essential features.

Edited February 7, 2023

Pretty decent software, Took them quite some time to give me a proper response, and even then there seemed to be a lot of trouble communicating... but at least they eventually responded, so there's that

*IMPORTANT: You can NOT import ebay reviews with this app, or any other that i've found due to ebay changing how the reviews work. However you can still do it manually. You need to get a hold of the CSV file. You need to get the CSV files directly from the ebay seller, as the product reviews are nolonger displayed on the product itself in ebay. I can 100% confirm this as i've done my own research. And am in the process of obtaining those files from the seller so i can add the reviews to shopify manually through shopify admin.

Tech Invader
Australia
28 days using the app
Opinew replied February 7, 2023

Hi,

Thanks for your review and sorry to hear about your experience with our support! You can definitely import reviews from eBay from Opinew actually. We have just sent you a quick video tutorial on how to import eBay reviews with Opinew in a few minutes.
Please check it out, thank you!

Opinew Team

December 6, 2019

Ele é bom, o complicado é que não há possibilidade de importar somente comentários de um pais especifico e os nomes das pessoas que comentaram não são editáveis, então fica um comentário com nome de pessoas de outros países.

Loja Oficial | XploudShop
Brazil
About 12 hours using the app
Opinew replied December 8, 2023

Olá, agradecemos o seu comentário e a classificação de 3 estrelas. Ficamos tristes em saber que você experimentou algumas dificuldades com a funcionalidade de importação e edição do nosso aplicativo. Lamentamos por qualquer inconveniente que isso possa ter causado. Valorizamos o seu feedback e vamos levar isso em consideração para melhorias futuras.

Encorajamos você a se conectar com nossa equipe de suporte para uma assistência mais direcionada. Asseguramos que nossa equipe entrará em contato com você brevemente para resolver suas preocupações. Seu feedback é de grande importância para nós e agradecemos o seu tempo para compartilhá-lo.

Atenciosamente,
Equipe Opinew

February 24, 2024

its good

LuxeCurves
Australia
About 1 hour using the app
2
2